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Millennium Hotel Durham

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Millennium Hotel Durham
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696 Reviews from our TripAdvisor Community

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There are newer reviews for Millennium Hotel Durham
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Showing 695: English reviews
Southgate, Michigan
Reviewed 17 October 2013

Have come for medical testing @ Duke Univ. Hosp for the last 14 yrs &stayed here each time. Dated decor in rooms and halls. Could use a step into 2013. Cell service in rooms is spotty . TV could use HD and more channels. Bathroom fan not very efficient. Noisy a/c heater unit. Brought my own pillow. Glad I did....

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Helpful?
Thank indigoenergie
MHD205, General Manager at Millennium Hotel Durham, responded to this review

Dear indigoenergie, Thank you taking your time to post your comments on your stay with us. As a repeat guest of the Millennium hotel for the past 14 years, your perspective of our performance is of the utmost importance to us! It is certainly good to hear you rate our location and the staff so highly on their service and...

Myrtle Beach, South Carolina
Reviewed 14 October 2013

lovely, older hotel in a great location for activities at Duke. We had a great front desk experience with Ratechia, who made arrangements for us to get a shuttle to the football stadium and not have to drive over and deal with parking...we did not know that option was available until she kindly informed us. All the staff were friendly...

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Helpful?
Thank fjthomas1
MHD205, General Manager at Millennium Hotel Durham, responded to this review

Dear fjthomas1, Thank you for taking your time to comment on your recent stay with us. We sincerely appreciate all of your positive comments and look forward serving you again the next time your travels bring you into Durham for the weekend to enjoy another football game! Sincerely,

Atlanta, Georgia
Reviewed 10 October 2013

Besides the fancy front desk, this hotel is not that much better then some of the local 1 star motel chain. I've never been at a hotel that doesn't have free wifi and free breakfast. Their wifi is $5.95/day and their breakfast is $12.95. The most ridiculous charge is their pet fee is $50!!!! On top of that, the rooms...

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Helpful?
1Thank Mimiyayaya
Scottsboro, Alabama
Reviewed 7 October 2013

We stayed at Millennium Durham for 1 week for going to Duke University Hospital. The stay was great. John and his staff were very friendly and accommodating. I have stayed at luxury hotels, even in other countries and this hotel has the feel of that kind of treatment and cleanliness. They will have everyone speaking to strangers after a short...

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Helpful?
Thank Roger M
Michigan
Reviewed 4 October 2013

I stayed at this hotel because I was with a group that had a block of rooms set aside. When I read the TA reviews before arriving, I was really concerned. The stories about mold and dirt scared me. However, I was pleasantly surprised when I arrived. My room was large and clean. Yes, the property can use some renovation...

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Thank likeeat
Kingsport, Tennessee
Reviewed 1 October 2013

We definitely got our money's worth staying at the Millennium. The staff was friendly and helpful. Our room was very clean, and our housekeeper left the sweetest note telling us that she takes pride in her work. It truly showed. The indoor pool area was lovely. I was disappointed that the spa was not working. We will definitely stay here...

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Helpful?
Thank Angie S
MHD205, General Manager at Millennium Hotel Durham, responded to this review

Dear Angie S, Thank you for taking time to comment on your recent stay with us. Your positive comments regarding the staff's friendliness and helpfulness are very much appreciated and I will be sure to share your positive comments with them. I am very sorry that our spa heater was out of order during your stay. A new heater has...

Reviewed 1 October 2013

This is a terrible hotel. The valet desk was empty and the workers at the front desk were snobs. They did not even ask how my stay was when I checked out and seemed bothered when questions were asked during the check-in process. This hotel tries to hard to be something it isn't and that is to cater to a...

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Helpful?
Thank F1nsup
MHD205, General Manager at Millennium Hotel Durham, responded to this review

Dear F1nsup, Obviously your stay with us was not a pleasant one and for this I apologize. I cannot excuse nor can I tolerate poor service by our staff. After all, we are a service industry and more than anything, our success is measured by the service rendered by the staff. I do want to apologize for the problems you...

Chicago, Illinois
Reviewed 27 September 2013

The bad: Ew. I stayed in room 380 and my room was dark, smelled odd (like the cheap coconut free soap + mold) and was just in general in need of a modern refresh. The bed was super lumpy and uncomfortable. The pillows were limp and gross looking. The bathroom tile grout was stained and icky. The shower wouldn't turn...

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Helpful?
1Thank rockfordbuckeye
MHD205, General Manager at Millennium Hotel Durham, responded to this review

Dear rockfordbuckeye, I sincerely appreciate your taking your time to comment on your recent stay with us. It is certainly good to hear that you rated our staff so highly and you found our location to be convenient for your needs will in Durham and that you were able to use our in-house shuttle service. While it is never pleasant...

Durham, North Carolina
Reviewed 26 September 2013

When you enter this hotel you are greeted by very friendly people. Teddy in particular is a very nice person who welcomes people with much enthusiasm and is always willing to lend a helping hand. My church is held in one of the conference rooms on Sunday mornings, and when I see him in the morning, I can always count...

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Helpful?
Thank CadeNetscher
MHD205, General Manager at Millennium Hotel Durham, responded to this review

Dear CadeNetscher, Thank you for taking the time to comment on your experiences with our hotel facilities and staff. I am very proud to have Teddy and so many others like him on our staff. I will ensure your positive comments regarding his hospitality are passed on to Teddy. We look forward to you and being the location of choice...

Williamston, North Carolina
Reviewed 23 September 2013 via mobile

We have stayed here on several occasions for VA appointments and were very surprised at how nice and clean this hotel is. Great check in experience elegant look in lobby. Rooms spacious enough and loved the beds. Alittle outdated but very sound structure. Nice center area with plastic lounge chairs also nice patio area with umbrellas for sitting out and...

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Helpful?
1Thank theresa_meetzelpn
MHD205, General Manager at Millennium Hotel Durham, responded to this review

Dear theresa-meetzelpn, Thank you for your ongoing patronage and selecting the Millennium as your hotel when your travels bring you to Durham. Your comments are very telling of the pride the staff takes in the hotel and we look forward to having the opportunity to serve you again in the near future. Sincerely,

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Millennium Hotel Durham

Address: 2800 Campus Walk Avenue, Durham, NC 27705
Region: United States > North Carolina > Durham
Price Range: $132 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Millennium Hotel Durham 3*
Number of rooms: 313
Reservation Options:
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Also Known As:
Durham Millennium Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Millennium Hotel Durham staff and other travellers.
3 questions
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Evansville, Indiana
5 days ago
New York, United States
over a year ago

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Questions? Get answers from Millennium Hotel Durham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great room”
 of 5 bubbles MsNicholeP, 16 Jan 2017 | Read review
“Ask for a room which has been renovated, but not too recently or else you will smell the new carpet/paint quite strongly.”
 of 5 bubbles fourtimesam, 9 Dec 2016 | Read review
“Stay somewhere that values you as a customer!”
  • No soap dish had to use the floor.
  • Apparenly this was not part of the remodel. Not sure what this discustng thing is all about.
 of 5 bubbles BrendaMck4, 24 Nov 2016 | Read review
“Good for parties etc”
 of 5 bubbles jimmyf173, 1 Nov 2016 | Read review
“Get an renovated room! The old rooms look like a murder scene.”
 of 5 bubbles rlfisher02, 10 Oct 2016 | Read review
5 of 5