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Red Roof Inn Durham Duke University Medical Center

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1915 N Pointe Dr, Durham, NC 27705-2682
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (32)
Room & Suite (23)
Bathroom (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 21/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#39 of 71 hotels in Durham
Location
Cleanliness
Service
Value
Red Roof Inn Chapel Hill – UNC is one of the best 100% smoke-free budget hotels in Durham near the events happening in downtown Chapel Hill. We are not far from Duke University, the University of North Carolina, North Carolina Central University, Research Triangle Park, the Ackland Art Museum, the Nasher Museum of Art, Morehead Planetarium & Science Center, Bennet Place, the North Carolina State Fairgrounds, Cat’s Cradle, the Carolina Theatre, Duke University Medical Center, Raleigh Durham International Airport (RDU) and Horace Williams Airport (IGX). We offer all of our guests free Verified Wi-Fi, an expanded cable package and free coffee in the lobby. Red Roof Inn Chapel Hill – UNC is a pet-friendly hotel.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Complimentary instant cofffee
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
24-hour front desk
Complimentary tea
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Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Telephone
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English
256Reviews10Q+A60Room tips
Traveller rating
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  • 23
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Popular mentions
ed h wrote a review Mar 2021
13 contributions1 helpful vote
Jordan, the desk clerk was great, helped resolve reservation issue. He was very polite and professional. My room was exceptionally clean and appeared newly remodeled. Tommy had a queen bed, work station, safe, microwave & mini refrigerator. Bed was comfortable. Too tired to watch RV but it was big and new. Not sure what else you could want for $60/night.
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Date of stay: March 2021Trip type: Travelled as a couple
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Response from Tina M, Other at Red Roof Inn Durham Duke University Medical Center
Responded 15 Mar 2021
Hi Y7166BWedh, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the best service to our guests and to know that we have accomplished such a goal gives us great joy. Thank you and we certainly hope that we can be of service to you and your family again on your next trip.
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KPP wrote a review Oct 2020
Charlotte, North Carolina7 contributions9 helpful votes
We stayed for one night and the rooms were clean, front desk was friendly and the property looks to be going through some renovations. The water pressure was good in the bathrooms and the place was quiet and convenient for our needs.
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Date of stay: September 2020
Value
Rooms
Service
Room Tip: Rooms near the front are quieter
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Response from Tina M, Other at Red Roof Inn Durham Duke University Medical Center
Responded 12 Oct 2020
Hi KPP86, It means a lot to us that you’ve taken the time to share many positive features of your most recent stay with us. Your five-star review is greatly appreciated. Thank you for your compliments to our staff and high standards of cleanliness and hospitality. We thank you so much for your business and we look forward to your next visit.
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Roomrater2 wrote a review Oct 2020
Chicago, Illinois1 contribution
The hotel as most red roofs of the style is older but going through a transformation. It’s ground and the room are spotless. The price was comparable on the weeknight we stayed. The front desk staff were helpful and the manager Saniyah went above and beyond. The furniture was older but functional. We had an issue with the phones but the fixed it right away. Overall great experience for the money!
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Date of stay: October 2020Trip type: Travelled on business
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Response from Tina M, Other at Red Roof Inn Durham Duke University Medical Center
Responded 6 Oct 2020
Hi Roomrater2, It means a lot to us that you’ve taken the time to share many positive features of your most recent stay with us. Your five-star review is greatly appreciated. Thank you for your compliments to our staff, and high standards of cleanliness and hospitality. We thank you so much for your business and we look forward to your next visit.
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Scott wrote a review Sep 2020
Chapel Hill, North Carolina103 contributions16 helpful votes
Bottom-line, this hotel is filled with drug dealers. The front desk is rude as can be and I literally at times thought I would get shot or stabbed when walking my dog, which BTW the area to do so is a hill. Nothing flat and about 10 ft. with a fence next to a major heavy traffic area. Smokers and drunks knocking on my door from 1 AM to 4 AM. Spotty cable choices, I suggest bring a DVD player and Netflix. I never like to be negative, nor rude as a hotel cannot discriminate, but for the safety factor alone you cannot have a policeman patrol the area? Or here is a thought, have cameras up and monitor the drugs and people walking around like zombies and remove them from the property. This is a serious time, I suggest the hotel takes a serious approach. My advice, run as far away as you can.
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Date of stay: August 2020
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Response from Tina M, Other at Red Roof Inn Durham Duke University Medical Center
Responded 6 Oct 2020
Dear Valued Guest, Thank you for your feedback. We apologize for the situations you encountered during your stay. Please know, your description of your stay is highly unusual and does not represent the high standards we aim to achieve. I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations, and hospitality. In regards to the front desk staff member, I will address your concerns and make sure this behavior doesn't happen. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
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Lorianderson40 wrote a review Sep 2020
Bradenton, Florida54 contributions12 helpful votes
+1
After 11 hours on the road, we just wanted some rest after traveling to our new home city Durham, NC. This was by far the worst hotel I’ve ever stayed in! It’s Red Roof Inn so my expectations aren’t high...but it should be clean and quiet with properly functioning locks! This property met none of the above! At check in, waited 15 minutes for John to show up to get me checked in (not his fault, he was changing someone’s room). I don’t like that they take your credit card out of view to process payment...not a good business practice. Half of the lot was shut down for pavement work - towing a UHaul was extremely hard to get parked with limited parking - seems like this would be a Sunday project, not mid-week. The entire outside reeks of marijuana and cigarettes...supposedly a smoke free property?! Lots of unsavory people hanging out in the parking lot and on the balconies...did not feel safe at all! I will say the room did not smell of smoke though but that’s as good as it gets! Dirty floors-feet print marks coming into room, hairs in bedding, some kind of stains on comforter (don’t want to know, slept on top of bedding with towels under us), sink drained very slow, toilet felt like it was going to tip over when you sat down, walls are paper thin and doors opening and closing until the early morning hours. The worst part...the locks don’t work! Thankfully it worked the first time we went to the room but just flashed red and green after so one of us had to stay in the room to let the other in....of all After 11 hours on the road, we just wanted some rest after traveling to our new home city Durham, NC. This was by far the worst hotel I’ve ever stayed in! It’s Red Roof Inn so my expectations aren’t high...but it should be clean and quiet with properly functioning locks! This property met none of the above! At check in, waited 15 minutes for John to show up to get me checked in (not his fault, he was changing someone’s room). I don’t like that they take your credit card out of view to process payment...not a good business practice. Half of the lot was shut down for pavement work - towing a UHaul was extremely hard to get parked with limited parking - seems like this would be a Sunday project, not mid-week. The entire outside reeks of marijuana and cigarettes...supposedly a smoke free property?! Lots of unsavory people hanging out in the parking lot and on the balconies...did not feel safe at all! I will say the room did not smell of smoke though but that’s as good as it gets! Dirty floors-feet print marks coming into room, hairs in bedding, some kind of stains on comforter (don’t want to know, slept on top of bedding with towels under us), sink drained very slow, toilet felt like it was going to tip over when you sat down, walls are paper thin and doors opening and closing until the early morning hours. The worst part...the locks don’t work! Thankfully it worked the first time we went to the room but just flashed red and green after so one of us had to stay in the room to let the other in....of all things that you should be sure are operating properly it should be the room lock as safety and security are the number one priority right?! I would’ve been more comfortable in my car. FYI-tried to contact front desk about issues but couldn’t get call answered. that you should be sure are operating properly it should be the room lock as safety and security are the number one priority right?! I would’ve been more comfortable in my car. FYI-tried to contact front desk about issues but couldn’t get call answered.
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Date of stay: September 2020
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Response from Tina M, Other at Red Roof Inn Durham Duke University Medical Center
Responded 9 Sep 2020
Dear Valued Guest, Thank you for your feedback. We apologize for the situations you encountered during your stay. Please know, your description of your stay is highly unusual and does not represent the high standards we aim to achieve. I regret to hear that you weren't impressed with our rooms cleanliness and the surrounding environment. Rest assured that there will be no harm that will come to our guest as we ensure strict security for everyone's safety. We truly thank you again for sharing your feedback and for your valuable business.
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PRICE RANGE
US$58 - US$84 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red roof inn durham duke university medical hotel durham, durham red roof inn
LOCATION
United StatesNorth CarolinaDurham
NUMBER OF ROOMS
117
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Frequently Asked Questions about Red Roof Inn Durham Duke University Medical Center
Which popular attractions are close to Red Roof Inn Durham Duke University Medical Center?
Nearby attractions include Duke Homestead (0.8 km) and Everything But Grannies Panties (0.5 km).
What are some of the property amenities at Red Roof Inn Durham Duke University Medical Center?
Some of the more popular amenities offered include free wifi, free parking, and reduced mobility rooms.
Which room amenities are available at Red Roof Inn Durham Duke University Medical Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Red Roof Inn Durham Duke University Medical Center?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Red Roof Inn Durham Duke University Medical Center?
Yes, free parking is available to guests.
What are some restaurants close to Red Roof Inn Durham Duke University Medical Center?
Conveniently located restaurants include Bleu Olive, Melo Trattoria, and Gocciolina.
Are pets allowed at Red Roof Inn Durham Duke University Medical Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Red Roof Inn Durham Duke University Medical Center?
Many travellers enjoy visiting Bennett Place Historic Site (4.6 km), Duke Homestead (0.8 km), and North Carolina Central University (6.5 km).
Is Red Roof Inn Durham Duke University Medical Center accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.