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Top customer service and clean, nice smelling room - best in this price range that I have experienced! Comfortable mattress and pillows (they sold me a new pillow for $15!) We were totally satisfied with this hotel.More
Response from General M, General Manager at Sleep Inn Raleigh / Durham AirportResponded 30 July 2017
Dear Guest, we greatly appreciate your feedback and comments. I am glad to hear that you felt, we offer best competitive price, top guest service and clean comfortable rooms. I remember, you asked our front desk that you liked our Choice Hotels pillows and if...More
The man at the front desk was very helpful and polite, and the lobby is attractively decorated.
Went to our room, and was assaulted by the smell of cigarette smoke. I was immediately given another room with no fuss.
Quite a few smokers must use...More
2 Thank oldcrowwv
Response from General M, Manager at Sleep Inn Raleigh / Durham AirportResponded 30 July 2017
Dear Guest, we greatly appreciate your feedback and comments. I am glad to hear that our staff was prompt to help you with all your needs. Yes, we are 100% smoke free hotel and we are very strict about our non-smoking policy and take immediate...More
I reserved this hotel based on their airport shuttle service. I waited over an hour in the 90 degree heat for the shuttle. It was absolutely filthy. When I arrived at the hotel, the reserved non-smoking first floor room was found to be smoke filled....More
Thank BandD M
Response from General M, General Manager at Sleep Inn Raleigh / Durham AirportResponded 22 July 2017
Dear Guest, we appreciate your feedback and comments about your recent stay with us. Please accept our apology for any inconvenience. Yes, I agree that our 3rd party shuttle service van is older van but their service is pretty prompt within 10 minutes. We are...More
I was very impressed with price cleanliness of location size of room .Shower felt great good temp and pressure..vey nice staff Zach at the front desk answered all my questions about resturants area spots and gave me plates for our pizza when I forgot to...More
1 Thank Macha G
Response from General M, Owner at Sleep Inn Raleigh / Durham AirportResponded 7 July 2017
Dear Guest, We greatly appreciate your positive comments and feedback about your recent stay with us at Sleep Inn RDU Airport. I am glad to hear that you were pleased with service from our staff and you liked our clean comfortable room with reasonable price....More
The elevator was out of order and they assisted me with my luggage and belongings. I was given a Choice member gift bag. Great location near freeway and airport. Great place for business travelers. Near good restaurants.More
Response from General M, General Manager at Sleep Inn Raleigh / Durham AirportResponded 23 June 2017
We greatly appreciate your feedback and comments about your recent stay. I am glad to hear that our staff could assist you with your luggage and belongings to take it upstairs while our Elevator was out of service with major breakdown of main...More