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All reviewsgreat employeesfront desk attendantnice poolmy home away from homea wonderful stayfull kitchenper nightenjoyed my staywe've stayedgreat customer serviceclean roomsesaturnerjulietamenities
Nothing I can say good from the month I stayed. The manager Altia is rude I had to pay to have my lock fixed on my room door it did not lock told her 3x did nothing ... Drug haven ...she did nothing. Except flip...More
Thank A TripAdvisor Member
Response from 00esa, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - SouthResponded 18 June 2017
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.
Sincerely,
General...More
Our stay was due to husbands cancer treatment. Agie at the front desk was very kind and accommodating. We've stayed at Extended Stay of America several times. This was by far the nicest updated one so far.More
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This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Teresa R
Response from 00esa, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - SouthResponded 10 June 2017
Thank you for your loyalty towards our brand and for choosing Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. It is great to read that you were impressed with our property and with the service provided by Agie. I will be sure...More
This hotel has it all clean neat and the employees here are amazing. The ladies at the desk are energetic always smiling and helpful and I appreciate the job they do. The general manager is great she goes to great links to make a guest...More
Thank That guy P
Response from 00esa, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - SouthResponded 10 June 2017
Thank you for choosing Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. for your stay. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be...More
I've stayed in 1-5 Star hotels. This one looks like a 3Star, but it's as disgusting as a 1Star. I rented 3 rooms through Priceline.
NONE HAD A COFFEE POT!!!
Room 1-We found a green pill under the mattress of the pullout couch. In that...More
Thank Michelle R
Response from 00esa, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - SouthResponded 26 May 2017
Our hotel has standard protocols for cleaning as well as established checklists for our housekeeping team to follow so we can always provide our guests with clean, fresh and well maintained suites. Please accept our apologies for the "unkempt" condition and the smell you reported...More
The website doesn't tell you you will have to pay an additional $50/night for a pet. You get that news when you check in. The back hallway door is broken and unsecured and can allow anyone in the hotel at any time. Free wifi reminds...More