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Hilton Garden Inn Durham Southpoint

Traveller (28)
Room & Suite (34)
Dining (7)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Quiet
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
69Somewhat walkable
Grade: 69 out of 100
36Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
687Reviews
91Photos
1Q+A
51Room tips
Traveller rating
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  • 69
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Popular mentions
We stay at this hotel frequently when we are in the area. The location is convenient to shopping (Southpoint Mall is across the street and a smaller shopping plaza across the parking lot) and food. There are several eateries and restaurants within walking distance and Ruth's
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Hotel's Favourite
I want a clean room and pleasant staff and this HGI delivered on both counts. The trip was for business or I probably would have sought out lower cost digs but I'm really glad I didn't. The rooms are CLEAN, WIFI works, and again, the staff has it together. Good selection of
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Staff is so helpful. Rooms are quite comfortable and large for a great price. They have a shuttle that was nice enough to take me to a nearby Sprouts market. I was going to walk but they said they were concerned for safety as there were no sidewalks! So Michael, the shuttle
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On our second visit in 2016 to this beautiful hotel, we had to change rooms late at night because we couldn’t turn on the water in the shower. The manager who helped us was brusque and unapologetic. This past week, we made a reservation online for a king bed, but without
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Response from John-HiltonHelp, on behalf of management at Hilton Garden Inn Durham Southpoint
Responded 6 days ago
Dear Libby1937, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
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This property was close to where we needed to be and delightfully friendly and clean. Everything worked, breakfast (extra $) was worth it. Super service oriented. I'd improve with LR part of lobby -- modern furn not comfortable and better training to phone/desk personnel on HOW
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Photo provided by managementHilton Garden Inn Durham Southpoint
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Photo provided by managementHilton Garden Inn Durham Southpoint
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Is continental breakfast included? Or, are breakfast coupons available? What is the cost?
Continental breakfast is $6.95 while a cooked-to-order breakfast was $10.95 for my stay in April. No coupons were available. I opted to hold out for lunch across the street at SouthPoint shopping center where there are numerous dining options.
1 vote
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"Make time and enjoy the $11 breakfast."
"Rooms on the front allow you to see the parking lot and shopping area across the way. A/C was very cold."
"Whole place seems pretty quiet personal preference is always top floor so u don't hear footsteps above."
"upperfloors facing to the parking lot"
"Rooms on the shopping center side, not Fayetteville Rd"
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PRICE RANGE
US$124 - US$215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn durham southpoint hotel durhamhilton durhamdurham hilton
LOCATION
United StatesNorth CarolinaDurham
NUMBER OF ROOMS
150
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