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A cold shower this morning and they only offered me a $20 refund as their "policy." That seems to suggest cold showers happen often. I would have rather stayed at a motel 6 for the hot shower. And still would have spent less. I do...More
Thank Anabella L
Response from gmnc132, General Manager at Comfort Inn UniversityResponded 3 November 2017
We are sorry you feel $20 off a room charge of $70 was not enough, we also gave you 10000 Choice Point. Once we were made aware of the hot water issue maintenance fixed it at once. We strive to make every stay perfect and...More
The Comfort Inn University Durham continues to impress with their excellent customer service. I've been coming to this hotel for 12 years in conjunction with an annual music festival and have also been working closely with the staff for the past 7 years as one...More
After the UNC-Chapel Hill football game, this was one of the most convenient & best priced accommodations. I thought the king sized room was nicely sized, clean, & comfortable. The front desk was extremely friendly & offered us waters. I didn't have any complaints with...More
I've stayed here a number of times and have most likely reviewed the place in the past. It is what it is, it's a little over-priced for the age and the amenities however it is convenient and has a safe feel about it.
The hotels we often stay at were at higher rates for this trip, so we decided to try this well-priced hotel near UNC. We noticed in other reviews that there was remodeling going on, with some people noting the rooms were dated. Our room had...More
US$85 - US$110 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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I had to call the main office for Choice Rewards. If you have a smartphone you should be able to ask for the Choice Rewards representative and it will give you a couple of numbers. The manager there is a real piece of work... More
I had to call the main office for Choice Rewards. If you have a smartphone you should be able to ask for the Choice Rewards representative and it will give you a couple of numbers. The manager there is a real piece of work, I wish you all the luck in the world if I can find that
number I will try to post it up here for you