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Durham Marriott City Center

Marriott HotelsUS$152*
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#25 of 71 Hotels in Durham
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Durham Marriott City Center
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396 Reviews from our TripAdvisor Community

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Showing 385: English reviews
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Montreal
Reviewed 1 week ago

Very average. Stay here frequently and frankly, getting worse. Let's start with checkin. I did it with the mobile app. Arrived at midnight and nothing ready plus they had me booked in a handicapped room. "We have to check your credit card again" was the excuse. So what is the point of checking in with the app? I couldn't choose...

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Helpful?
Thank Whatsupdoc525
Michael M, General Manager at Durham Marriott City Center, responded to this review

Dear Whatsupdoc525, Thank you for first giving us the opportunity to host you here with us and also taking the time to provide feedback about your stay with us. It is very clear that we were not able to provide you with an amazing experience that we pride ourselves on. I am truly sorry that you had to have this...

Reviewed 1 week ago via mobile

Loved this hotel, the staff were very helpful and kept my car and bag the day I checked out. CANNOT BEAT THE LOCATION. The hotel is in the heart of Durham, walkable to any food you can want, local craft breweries and the ball park. If you want to see a ball game, I highly recommend going to the Bulls...

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Helpful?
Thank Sydney M
Michael M, General Manager at Durham Marriott City Center, responded to this review

Dear Sydney M, Thank you for taking the time to leave such great feedback about your recent stay here with us at Durham Marriott City Center. I am so glad you were able to enjoy our hotel, our staff and the wonderful location. It is always great to be able to share this feedback with future guests so they have...

Reviewed 3 weeks ago

As I write, I am leaving after a two night stay. I feel energized yet content: Sort of reflects the vibe of this hotel. This property is smack in the middle of Durham. The traffic is congested and only valet parking is available. BUT. SOMEHOW the wonderful staff manages to keep the vehicles moving. I needed to take my car...

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Helpful?
Thank margaret r
Michael M, General Manager at Durham Marriott City Center, responded to this review

Dear Margaret R, Thank you for your fantastic review about your recent stay here with us at Durham Marriott City Center! Our staff service is also an element that I am extremely proud of and we consider ourselves to be the best hosts in the Durham Area! I am extremely pleased you were able to see this and it is...

Thessaloniki, Greece
Reviewed 3 weeks ago

Very nice hotel in the middle of everything ,going out in a hundred meters the Main Street with the restaurants ,5 min from Chapel RD -Main Street area where all the outdoor coffee shops and Restaurants are located Excellent congress facilities Comfortable rooms and nice equipped Bathroom Only one BAD surprise I asked fora room with some short of View...

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Helpful?
Thank nikolakopoulos
Michael M, General Manager at Durham Marriott City Center, responded to this review

Dear Nikolakopoulos, It is so great to hear about your experience with us at Durham Marriott City Center. We are truly glad you were able to enjoy our hotel and the excellent location of it being that it is walking distance to pretty much everything in the Downtown Durham area. I am very sorry to hear about your original rooms...

Haw River NC, United States
Reviewed 3 weeks ago

Great place to stay. This was not our first visit. This Marriott is always very clean, the staff are helpful and friendly. The bar is lovely. This is typically our first choice for accommodations in downtown Durham. We have never been disappointed!

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Helpful?
Thank Sharon K
Michael M, General Manager at Durham Marriott City Center, responded to this review

Dear Sharon K, It is always great to be able to share feedback from our repeat guests and the wonderful experiences they have! We are very excited to be able to showcase our newly renovated lobby/bar/guestrooms and glad that you as well enjoyed the design and cleanliness! The staff here takes tremendous pride in ensure all of our guests have...

Arlington
Reviewed 4 weeks ago via mobile

This was our first stay at this particular Marriott. We found the staff to be wonderful, the lobby was beautiful and we loved the newly renovated rooms. The entire hotel was spotlessly clean. Our only issue was the wifi connection. The first day we could connect but the second day I could not log on at all. The front desk...

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Helpful?
Thank markandkarenbrown
Michael M, General Manager at Durham Marriott City Center, responded to this review

Dear MarkandKarenBrown, I am pleased to read your feedback about your stay with us here. Our staff service is also an element we are very proud of, but it is very apparent we much do a better job in providing better internet connectivity especially with the enhanced wifi for our Platinum Elite Members. All of your feedback will be shared...

Charlotte, North Carolina, United States
Reviewed 4 weeks ago via mobile

We have stayed here in the past. This place has undergone some great renovations and it appears the front door is next and maybe one of the last. We like to stay here if we can when we come in town for DPAC events Our room was lovely and very efficient and the rooms have a European flair about them....

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Helpful?
Thank Eileen D
Michael M, General Manager at Durham Marriott City Center, responded to this review

Dear Eileen D, Thank you very much for choosing to stay with us again here at Durham Marriott City Center! It is always great for my staff and I to the opportunity to host a repeat guest and have them to be able to experience with us all the changes during our remodel! I am glad that you enjoyed our...

Charlotte, North Carolina
Reviewed 4 weeks ago

Everything was pretty good except for one very important thing -- they didn't change the sheets on the bed from the previous guest. One of the bed pillows smelled entirely and strongly like women's perfume -- clearly used by another guest. Unacceptable. I enjoyed the restaurant at the hotel -- good food. The front desk personnel were good. Didn't enjoy...

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Helpful?
1Thank telllikeitis
Michael M, General Manager at Durham Marriott City Center, responded to this review

Dear Telliketis, Thank you very much for taking the time to let us know about your stay and where we need to improve on. It is very important to us to be able to share our guest feedback to make sure we are addressing any areas that we can address, and in your case we can absolutely address this issue...

Reviewed 4 weeks ago

Good hotel-classic Marriott-Clean-good service-good food-no pool. actually the food was the best part about the hotel-a complete surprise! Should stop by to eat. One of the best breakfast we have had-better than the Waldorf in NYC. Not sure why...

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Helpful?
Thank Nick P
Michael M, General Manager at Durham Marriott City Center, responded to this review

Dear Nick P, Thank you very much for your wonderful feedback about your stay with us regarding the cleanliness, service and "one of the best breakfast" you had! We also, do apologize for our hotel not having a pool on property and truly hope that the other newly renovated amenities were able to make sure you still had a fantastic...

Viera, Florida, USA
Reviewed 21 April 2017

We stayed here for 4 days. We found the overall experience below what we have experienced at other large Marriott hotels. There was only one washer/dryer and the staff struggled to provide quarters (hint -- link the cost to the hotel key card). Coffee was not available for free -- exceedingly unusual. The fitness center was very good. The valet...

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Helpful?
Thank FloridaFamilyofFive
Michael M, General Manager at Durham Marriott City Center, responded to this review

Dear FloridaFamilyofFive, I would like to thank you for taking the time to provide us with feedback about your stay with us. We are very sorry that you had to have this type of experience with us, but can assure you we will use your feedback as an educational tool to make sure we are addressing any areas we can...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
2 Zero 1 Restaurant
2 Zero 1 Restaurant
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Durham Marriott City Center. Situated downtown, you'll love how the hotel and the city seamlessly blend the modern and the historic. The Durham Marriott City Center is connected to the 44,000 square foot Durham Convention Center and adjacent to the beautifully restored Carolina Theatre. Minutes away from Duke University, Duke Hospitals, and North Carolina Central University, this modern hotel compliments the heritage and classic architecture found throughout the city. Designed for both the business traveler and family vacationer, our comfortable accommodations and outstanding Marriott service ensure a memorable and productive visit. The Durham Marriott City Center is known for its helpful and knowledgeable staff that will ensure you get the most from your stay. Rooms at the hotel include Marriot's luxurious revived bedding package accompanied by high-definition flat screen televisions. Guests on the concierge level enjoy the added benefit of the concierge lounge serving appetizers and snacks Sunday evening through Friday morning. All guests appreciate the state of the art fitness center highlighted by eight units with 17 inch TV screens. Dining options include the 2 zero 1 restaurant with continental American dining and a casual atmosphere. The 2 zero 1 lounge offers nightly specials and a relaxed setting. So what are you waiting for? Book your room today! ... more   less 

Additional Information about Durham Marriott City Center

Address: 201 Foster St, Durham, NC 27701-3211
Region: United States > North Carolina > Durham
Price Range: $222 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Durham Marriott City Center 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Durham Marriott City Hotel Durham
Marriott Durham
Hotel Style:
#12 Romantic Hotel in Durham
#12 Family Hotel in Durham
#19 Business Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Durham Marriott City Center staff and other travellers.
3 questions
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Staten Island
over a year ago
Ellicott City, Maryland

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Questions? Get answers from Durham Marriott City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't go to room 416”
nikolakopoulos, 6 May 2017 | Read review
“Book early and ask”
614nickp, 24 Apr 2017 | Read review
“Since the rooms are upgraded, any room would be a good choice”
AmparoAlexandra, 13 Feb 2017 | Read review
“Ask for quiet room”
rochelleforster, 31 Oct 2016 | Read review
“further down the hall”
orlandovisitor, 25 Sep 2016 | Read review
5 of 5
Marriott Hotels
US$152* /night
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TripAdvisorUS$152
HotelQuicklyUS$206
Hotwire.comUS$169
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Prices are for 1 room, 2 adults
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