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Durham Marriott City Center

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#24 of 72 Hotels in Durham
Certificate of Excellence
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367 Reviews from our TripAdvisor Community

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Showing 356: English reviews
W-B,Pa.
Reviewed 26 September 2016

It needs a lot of updating which it is in the process. The rooms are updated, but there's nothing special. They finally put refrigerators in the rooms,but no microwave. They only have one chair to sit in and a small table that's too heavy to move. The bathroom has a sliding GLASS door. It does make it look modern, but...

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Helpful?
Thank orlandovisitor
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear guest, Thank you for taking your time to post on Tripadvisor. I would like to first thank you for choosing the Durham Marriott City Center. I am sorry to hear that overall feel and look of the hotel was not what your were anticipating. I have shared your comments with our different departments to help improve our hotel property...

Atlanta
Reviewed 13 September 2016

We spent one night at this hotel to attend a nearby wedding. The rooms and many of the common areas appear to have been renovated recently and were very nice. Some areas were still under renovation. Beds were comfortable and our room was well-appointed with a sofa, 60-inch flat screen and desk with chair. Some other friends at the wedding...

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Helpful?
Thank jswATL
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, I want to thank you for using Trip Advisor and your feedback on your most recent stay with us. You are correct; we have renovated our guest rooms recently. We felt that the need for a more stylish and updated look and feel was needed to satisfy guest. Marriott’s new room concept is a mix modern sophistication with...

Las Vegas, Nevada
Reviewed 3 September 2016 via mobile

The hotel was under renovation so that was the downside but the rooms are well done and when they are complete the place will be great. Didn't eat there so no review of that. We valet parked and it was easy and quickly ready for us in the am. The staff was really helpful and friendly.

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Helpful?
Thank olehig
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear guest, Thank you so much for posting your feedback on Trip advisor. It is so kind of you to give such nice complements to our staff. I am sorry that we are undergoing some new lobby and restaurant renovations. However, just like our new guest rooms, this will truly spruce up the place and create a beautiful environment for...

Reviewed 24 August 2016 via mobile

My extended family had a beautiful wedding at the Durham Arts Council historical building. Our hotel accommodations were at the Marriott. The service as well as the rooms were excellent. I would select the Marriott for future visits.

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Thank ToughcatCompany
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear guest, Thank you so much for your kind words and posting your review on Trip Advisor. Durham is a very popular destination for weddings utilizing historic buildings as beautiful ceremonial and reception areas. I am so happy you enjoyed your accommodations with us, especially in our newly renovated guest rooms. Congratulations to you and your family! Please come see...

Reviewed 14 August 2016

The hotel rooms have recently been renovate and are an improvement with not carpet but laminate hardwood appearing floors, sliding door to the bathroom, and new comfortable beds. However, the room have modern decor with darker wallpaper which makes the room appear dark at night. There was a bull on the wall above the headboard (Durham bull). The concierge lounge...

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1Thank Aly7859
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you so much for taking the time to give us your review on Trip Advisor. I am happy you liked our recently renovated new and improved guest rooms. We’ve reinvented our spacious rooms to accommodate the new ways in which you live, work, travel, and recharge. It is a bold design that is stylish and intuitive. Soon...

Reviewed 11 August 2016 via mobile

I was very pleased with the level of customer service received - I arrived five hours before the check-in time and they were able to accommodate me for an early check-in into a corner king room. The room was updated to include modern touches like the backlit headboard with "Durham Bull" artwork and frosted glass, barn sliding bathroom door. The...

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Thank Fancy03
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you so much for taking the time to give us your perfect 5 star review on Trip Advisor. We take such great pride in our customer service; it really means the world to us with such kind comments about our staff. I am so happy you like our new rooms! It is a modern, chic, and innovative...

DC
Reviewed 27 July 2016

Newly renovated rooms with laminated floors, no carpet (great!). I have stayed here now three times and all the staff have been fabulous each time. The hotel food is barely fare but there are a plethora of restaurants within walking distance. From Cuban to Italian, American, Asia, Greek you name it you'll probably find it. Not to mention the bakery...

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Thank Greatful1-1
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking your time to share with us your recent experience you had at the Durham Marriott City Center. I am ecstatic you enjoyed our new room design and even more excited how you feel about our staff service. Great news, we recently added new fresh menu items that are sure to spice up the restaurant....

Reviewed 27 July 2016

The people is very kindly. The rooms are big and clean, the hotel is located near a tourists sites. Like American Tobacco Museum, and the Durham Bulls baseball stadium. The check-in and check-out are fast. Recommended!!

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Thank Carlos A. A
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for staying with us on your most recent travels to Durham. We highly appreciate the time you took to write this feedback. I am so happy you enjoyed your stay with us. Our location is truly near a number of tourist sites. Lets not for get about the Durham Performance Arts Center, Carolina Theater, and the...

Riyadh, Saudi Arabia
Reviewed 20 July 2016

I was guaranteed for later arrival and arrived at 6PM. Hotel overbooked. Put me up across the street but required me to move back the next night. What's the point of a guaranteed room if it isn't honored? No compensation offered

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Thank DanBucFan
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Thank you for taking your time to share your experience on TripAdvisor. I am very sorry hear that we were unable to honor your reservation for one night. Sometimes overbooking occurs in hotel properties due to unforeseen circumstances. We send our deepest apologies for this unfortunate act and want to add if this is to happen to our guests we...

Swansboro, North Carolina
Reviewed 18 July 2016

Family gathered for a Bulls game and weekend in Durham. Could not have picked a better location. We had three separate parties/rooms and were met at the front by smiling bellman and valet parking attendants. Quick check-in and up to the well appointed room overlooking downtown. Really reasonable rates and great service throughout the weekend.

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Helpful?
Thank Dennis B
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time to write a perfect review of your recent stay at the Durham Marriott City Center. I am so happy that you and your family were able to enjoy your stay with us and had a chance to catch a Durham Bulls game! It really encourages all of us when we hear positive...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
2 Zero 1 Restaurant
2 Zero 1 Restaurant
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Durham Marriott City Center. Situated downtown, you'll love how the hotel and the city seamlessly blend the modern and the historic. The Durham Marriott City Center is connected to the 44,000 square foot Durham Convention Center and adjacent to the beautifully restored Carolina Theatre. Minutes away from Duke University, Duke Hospitals, and North Carolina Central University, this modern hotel compliments the heritage and classic architecture found throughout the city. Designed for both the business traveler and family vacationer, our comfortable accommodations and outstanding Marriott service ensure a memorable and productive visit. The Durham Marriott City Center is known for its helpful and knowledgeable staff that will ensure you get the most from your stay. Rooms at the hotel include Marriot's luxurious revived bedding package accompanied by high-definition flat screen televisions. Guests on the concierge level enjoy the added benefit of the concierge lounge serving appetizers and snacks Sunday evening through Friday morning. All guests appreciate the state of the art fitness center highlighted by eight units with 17 inch TV screens. Dining options include the 2 zero 1 restaurant with continental American dining and a casual atmosphere. The 2 zero 1 lounge offers nightly specials and a relaxed setting. So what are you waiting for? Book your room today! ... more   less 

Additional Information about Durham Marriott City Center

Address: 201 Foster St, Durham, NC 27701-3211
Region: United States > North Carolina > Durham
Price Range: $199 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Durham Marriott City Center 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Durham Marriott City Hotel Durham
Marriott Durham
Hotel Style:
#12 Romantic Hotel in Durham
#12 Family Hotel in Durham
#19 Business Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Durham Marriott City Center staff and other travellers.
2 questions
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Staten Island
over a year ago

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Questions? Get answers from Durham Marriott City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for quiet room”
 of 5 bubbles rochelleforster, 31 Oct 2016 | Read review
“further down the hall”
 of 5 bubbles orlandovisitor, 25 Sep 2016 | Read review
“King room is better appointed than double”
 of 5 bubbles jswATL, 12 Sep 2016 | Read review
“If you want a desk, do not get a corner room. Halls are noisy, so pick a room where lots of people will not be walking by your room.”
 of 5 bubbles 29Lorenzo, 11 Jul 2016 | Read review
“Do not let the bellhops call taxi for you!”
 of 5 bubbles cssnoopy, 27 Jun 2016 | Read review
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