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Check in was the usual. The room was not clean - the tables were sticky, coffee grinds were left in the coffee maker, some of the pillows smelled like someone else's personal perfume, and the bathroom wasn't clean. The front desk promptly sent housekeeping up....More
Thank Kyra R
Response from Jahmed_Mills, Front Office Manager at Durham Marriott City CenterResponded 31 July 2015
Thank you for your review. I am disappointed to hear that our housekeeping and front desk staff didn't meet your expectations. Let me apologize for the inconveniences that you experienced during your stay. This critical feedback will be used in training our staff...More
After staying in this Marriott, I don't think I'll ever stay in another one. We were there for 3 days for a wedding and never received a cordial hello or smile from any of the staff until our last morning on the elevator from a...More
Response from Jahmed_Mills, Front Office Manager at Durham Marriott City CenterResponded 22 July 2015
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to...More
Stayed here for 2 nights. Check in was very pleasant, the staff were super welcoming. Water and coffee in lobby. When we went out to explore the concierge made some great suggestions, he was extremely helpful. Walking distance to everywhere, main street with shops and...More
Response from Jahmed_Mills, Front Office Manager at Durham Marriott City CenterResponded 17 July 2015
Thank you for your review. I am glad to hear that overall your experience was positive and that you find our location to your liking. I will be sure to let our staff know how much of an impact they made on your...More
We were really impressed with this hotel. The location is perfect, the staff is great and the lobby and rooms were all well laid out and decorated. We had a couple rooms both on the club level and another floor and they were both very...More
Response from Jahmed_Mills, Front Office Manager at Durham Marriott City CenterResponded 10 July 2015
Thank you for your positive comments on our staff and location. I am so glad to hear that you enjoyed your stay with us! I will be sure to let our staff know how much of an impact they made on your experience....More
This isn't a new hotel, but it's clean, well-maintained, and extremely well-run. The location is great, the staff is friendly and efficient, all of downtown Durham is in walking distance, and the price is right. If you're one of those people who turns up their...More
1 Thank mayostard
Response from Jahmed_Mills, Front Office Manager at Durham Marriott City CenterResponded 2 July 2015
Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient and that our staff made your feel at home. This is really one of the things that we...More
US$153 - US$223 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#12 Romantic Hotel in Durham
#12 Family Hotel in Durham
#19 Business Hotel in Durham
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Response from Michael M | Property representative |
Dear Rui P,
Thank you for taking your time and giving us the opportunity to answer your question,. We do not have a suite at this property here at Durham Marriott City Center. We can do our absolute best to get you into... More
Dear Rui P,
Thank you for taking your time and giving us the opportunity to answer your question,. We do not have a suite at this property here at Durham Marriott City Center. We can do our absolute best to get you into connecting rooms if that will accommodate your need. Please let us know.