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Red Roof Inn Chapel Hill

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Red Roof Inn Chapel Hill
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118 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Chapel Hill
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Showing 116: English reviews
New Bern, North Carolina
Reviewed 6 September 2016 via mobile

Good quality for the price! This isn't a high end hotel but definitely worth the low price. Room was upgraded and I believe that most have based of signs. The staff were nice and knowledgeable. Would definitely stay again.

Thank robert f
Springfield, Virginia
Reviewed 21 August 2016 via mobile

decided to drive from Virginia looking for swimming holes with my boyfriend to get away for the weekend , found this clean and affordable room. Front desk staff was very friendly, there's free wifi(fast surprisingly) Overall good stay and location!

Thank arcentales9
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Arcentales9, Glad while you were driving from Virginia you stopped by and visited our location, Our internet is Fast and Free! Our staff takes pride in their job and we love when our guests let us know! Thanks again, we hope to see you soon!

New York City, New York
Reviewed 10 August 2016

Our room A/C wasn't working. One call to the desk and 15 minutes later the handyman had replaced our entire A/C and the room was cool. That's what we call service. Excellent! Try and get your signs fixed to make it easier to find! Otherwise Red Roof is getting a little like staying at home. We walk in the door...

Thank ChelseaNicola
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

ChelseaNicola, Thank you for telling us about your past visit. I want to apologize for the issues you had with your a/c, Its awesome that our staff took care of your concern immediately. Also glad we upgraded our free WiFi service to improve our guest's experience.

Raleigh, North Carolina
Reviewed 15 July 2016

I had a very good experience at this Red Roof. The front desk clerk, Bryant had a wonderfully pleasant additude and made my check in fast and easy. The room was awesome, clean and reasonably priced. I will be back!

1Thank sangeetanicholson
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

SANGEETANICHOLSON, Thank you for your response, I am glad you took the time to give praise to our employee Bryant, he enjoys his job, and enjoys helping all of our guests, we look forward to giving you that same experience on your next visit.

Reviewed 9 July 2016 via mobile

I would stay at the Red Roof inn in Chapel Hill again. I was happy with my room and the great service I got at the here. I had the chance to meet my housekeeper Ashley McDonald she was very pleasant and helpful too. Keep up the good work.

Review collected in partnership with Deutsche Telekom
Thank Ashley M
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for sharing your story, Ashley is a great employee. Red Roof takes pride in providing quality customer service for an affordable price, I am happy Ashley represented us well.

Reviewed 25 May 2016 via mobile

This was my first time in the Chapel Hill, Durham area having to stay long term at a hotel, I was very nervous when I pulled into the parking lot but all my anxiety and nervousness was put to ease when I was gracefully greeted by the best customer service ever. Alana answered every question I had with the most...

2Thank ShineBright84
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

ShineBright84, It is awesome to hear of the great experience you had while staying with us. Alana is one of our great front desk agents who loves to take pride in giving outstanding service to each and everyone of our guests. We look forward for your next stay with us!

Reviewed 23 May 2016

First, let me say, that the directions on your navigator might not bring you to the correct address. The staff was very helpful in re-directing me to the hotel at 1 am. The room was almost as I expected it to be - a chain motel. There is a smoke free policy, but the multiple cigarette burn marks on the...

Thank Dorianroyal
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Dorianroyal, Thank you for the comments regarding your stay with us. I want to apologize for the condition of the bed spread and the burn holes you found, we will be sure to switch that out so the next guest does not have the same experience. We pride ourselves on delivering our guests with a clean and comfortable room, so...

Harrisburg, Pennsylvania
Reviewed 17 May 2016

Room not ready at published check in time. We traveled eight hours and timed our arrival in Durham so that we could go straight to our room and rest before an evening event at Duke University. We arrived at 3:10pm and were told the room was not ready and that we would have to wait 30 minutes. The hotel lobby...

Thank 1FairmontFan
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for taking the time to tell us about your experience at the Chapel Hill Red Roof. I am sorry that you had such a poor experience while staying here during Duke's commencement ceremonies. This weekend is one of our busier weekends during the year. This is no excuse for your experience, it sounds like we dropped the ball....

Reviewed 25 April 2016

Price is most reasonable for a place to pull in and sleep. Rooms are adequate and what we expected for the price. They have an outside walkway to the room but it was well lite. Clean room, but even though it was non-smoking it smelled bad and musty as did the elevator. This is supposed to be a 100% smoke...

Thank GaTraveler55
Reviewed 24 January 2016

Red Roof was founded on the concept of a nationwide chain of clean, simple, reasonably priced properties that travelers could count on for a decent nights stay. This property manages to make good on most of those commitments. The rooms now have several amenities such as a fridge and safe, but bring a hair dryer and shampoo. Our room had...

Thank SPW777

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  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Chapel Hill

Address: 5623 Durham Chapel Hill Blvd, I-40 at US 15/501, Exit #270, Durham, NC 27707-3320
Region: United States > North Carolina > Durham
Price Range: $75 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chapel Hill 2*
Number of rooms: 114
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Also Known As:
Red Roof Inn Chapel Hill Hotel Durham
Red Roof Inn Durham
Durham Red Roof Inn
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Questions & Answers

Questions? Get answers from Red Roof Inn Chapel Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“all rooms are good”
 of 5 bubbles larry1smith101, 9 Mar 2017 | Read review
“Ask for a room that is not on the ground level”
 of 5 bubbles dkfloyd1, 1 Mar 2017 | Read review
“There are NO rooms safe here .”
 of 5 bubbles U2139TXcindyk, 27 Feb 2017 | Read review
“I would stay on 2nd or 3rd floor only as a personal preference”
 of 5 bubbles R282MOrm, 22 Feb 2017 | Read review
“Rooms on front that face I-40 seem to be quieter than the back side”
 of 5 bubbles KDB249, 12 Oct 2016 | Read review
5 of 5