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Overall a nice place for extended stays. Courteous and helpful staff. The location is out of town though but plenty of eating places around.
The room was quite spacious and clean.
The price point was justified for the stay.More
Response from 00esa, General Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 6 days ago
Mohit, thank you for being our guest at Extended Stay America - Fayetteville - Cross Creek Mall. We are delighted to know our location was ideal for your needs and that you were impressed with the service provided by our staff. I will be sure...More
So the check in was alright, but the a/c in the room was broken. Furthermore, even though I reported it I ended up having to tell the repair man myself when I saw him; he was unaware of the issue. Breakfast was poorly done; just...More
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Response from 00esa, General Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 5 weeks ago
Thank you for being our guest and for sharing your feedback. Although we are happy you liked your room, we are disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Please consider staying with...More
Extended Stay America is generally bottom of the rung for me when it comes to hotels. I have had some very awful experiences there before. Naturally, when Priceline assigned me to this one, I was skeptical. However, in this case, my prejudice was completely wrong....More
1 Thank cedartree84
Response from Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 5 April 2017
The team and I appreciate your remarks. I am pleased to read that you were pleasantly surprised by your clean accommodations and the condition of our hotel. Thank you again for your kind words. The staff and I would love to provide you with another...More
My first experience with booking via hotels.com, I booked a literal fleabag hotel in DC (my dog caught fleas from the rug). Today provided me a similar experience.
Fayetteville is a very very special place in many ways. One facet is that two of the...More
But no ice machine and the so called breakfast was granola bars and instant oatmeal packs. Beds were comfy and tub clean. Only complaint is no ice and the whole grab and go breakfast should be called snacktime.More
Response from Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 8 December 2016
Your feedback is important. Thank you for sharing. It is great to see you were well accommodated with a comfortable room, but disappointing that our lack of ice machine was an inconvenience. Thank you again for sharing your comments with us. We look forward to...More
US$92 - US$139 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#12 Business Hotel in Fayetteville
Non-Smoking Rooms ,
Number of rooms
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United States >
North Carolina >
Also Known As
Extended Stay Deluxe Fayetteville - Cross Creek Mall Hotel Fayetteville ,
Response from Zeeman2013 | Reviewed this property |
As to breakfast they have coffee (two types as I recall) and tea/hot water. There are pre-packaged muffins, granola bars and apples as I recall. If you want eggs you have to find it near the restaurant at a number of place... More
As to breakfast they have coffee (two types as I recall) and tea/hot water. There are pre-packaged muffins, granola bars and apples as I recall. If you want eggs you have to find it near the restaurant at a number of place. The second part of the question I do not understand! If you asking if there is someone at the reception 24/7, what I observed is yes or there is a sign left for contact.