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Extended Stay America - Fayetteville - Cross Creek Mall

154 reviews
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Traveller (46)
Room & Suite (27)
Dining (4)
Overview
  • Excellent65%
  • Very good18%
  • Average7%
  • Poor5%
  • Terrible5%
Travellers talk about
“grab and go”(6 reviews)
“instant oatmeal”(2 reviews)
“nice pool”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Fayetteville - Cross Creek Mall
Special Offer: Save up to 10% TODAY!
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (154)Write a Review
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96
29
12
9
8
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LanguageEnglish
96
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12
9
8
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All reviewsgrab and goinstant oatmealnice pooldairy roadliving areaking bedconvenient locationsuitehousekeepingpetsycamorelaundrycleanliness
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1 - 5 of 154 reviews
Reviewed 8 December 2017

it used to be a good hotel, now when you check in there is a trash can full of trash from the previous guest, and when you don't have a hot water, the front desk doesn't care. This hotel used to be place to go...More

Review collected in partnership with Extended Stay
Thank S3698VEjanb
Response from 00esa, Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 9 December 2017

Thank you for your review. Please accept our sincere apologies for not living up to your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will...More

Hotel's Favourite
Reviewed 24 July 2017

Excellent location and consistently good. Have stayed here for 3 years of visits to son who is stationed at Fort Bragg. The nice pool makes it a good time for the grandchildren when we visit and it is close to shopping and dining. Friendly staff.More

Review collected in partnership with Extended Stay
Thank Gary P
Response from 00esa, General Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 26 July 2017

Gary, thank you for making Extended Stay America - Fayetteville - Cross Creek Mall your home away from home. It’s our pleasure knowing you loved our friendly service and the convenient location while you were here to visit your son. We look forward to welcoming...More

Reviewed 9 October 2017

Only problem was smell in hallway. Personnel were helpful and nice to deal with. Very convenient location. Nice having the suite, more living get space. They are pet friendly which is the main reason we chose this hotel. Will try another Extended Stay if we...More

Review collected in partnership with Extended Stay
Thank Jean C
Response from 00esa, Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 10 October 2017

Jean, thank you for staying at Extended Stay America while here for your reunion. We are pleased to read our courteous associates and the pet-friendly feature left you with a good impression of our hotel. Your feedback is of utmost value to us as it...More

Reviewed 9 August 2017

I am in Fayetteville for an assignment that will last for at least 3 months. So far, my start had been awesome. Everyone here is so kind and extremely helpful. It is quiet and private. I would definitely stay here if I return to this...More

Review collected in partnership with Extended Stay
Thank Marsha M
Response from 00esa, General Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 10 August 2017

Marsha, thanks for the awesome feedback. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It is our pleasure hosting you at Extended Stay America - Fayetteville - Cross Creek Mall, and...More

Reviewed 18 July 2017

Overall a nice place for extended stays. Courteous and helpful staff. The location is out of town though but plenty of eating places around. The room was quite spacious and clean. The price point was justified for the stay.More

Thank MittalMohit
Response from 00esa, General Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 19 July 2017

Mohit, thank you for being our guest at Extended Stay America - Fayetteville - Cross Creek Mall. We are delighted to know our location was ideal for your needs and that you were impressed with the service provided by our staff. I will be sure...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Breakfast included
Meeting Rooms
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$89 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Fayetteville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$89 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Fayetteville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (46)
Room & Suite (27)
Dining (4)
Pool & Beach (2)
Questions & Answers
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henrocking
13 July 2016|
Answer
Response from Zeeman2013 | Reviewed this property |
As to breakfast they have coffee (two types as I recall) and tea/hot water. There are pre-packaged muffins, granola bars and apples as I recall. If you want eggs you have to find it near the restaurant at a number of place... More
0
Votes
Eva K
13 July 2014|
AnswerShow all 2 answers
Response from bankruptcy | Reviewed this property |
It is $25 per night but on our return trip home; the fee was waived.
0
Votes
Room Tips
"one might be annoyed by the noise from rooms above."
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"Go somewhere else"
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"Rooms are either poolside/courtyard or outer edge. Streets are very quiet, parking ample. Laundry room..."
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"Room 110 was clean!"
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