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Extended Stay America - Fayetteville - Cross Creek Mall

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Extended Stay America - Fayetteville - Cross Creek Mall
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147 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Germany
Reviewed 6 days ago NEW

My first experience with booking via hotels.com, I booked a literal fleabag hotel in DC (my dog caught fleas from the rug). Today provided me a similar experience. Fayetteville is a very very special place in many ways. One facet is that two of the hotels I´ve checked into during my stays, only service your room once every few days....

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Helpful?
1Thank HawaiianGringo
Reviewed 2 weeks ago via mobile

But no ice machine and the so called breakfast was granola bars and instant oatmeal packs. Beds were comfy and tub clean. Only complaint is no ice and the whole grab and go breakfast should be called snacktime.

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Helpful?
Thank ButlerFamily13
Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

Your feedback is important. Thank you for sharing. It is great to see you were well accommodated with a comfortable room, but disappointing that our lack of ice machine was an inconvenience. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Myrtle Beach, South Carolina
Reviewed 2 weeks ago

I got an awesome rate for this room on Priceline. The room we got was amazing. It had a seperate living area separated from the bedroom. The room was clean, and looked recently renovated. Some small issues, we had issues with the AC in the living area, could not get it to click on. Also, the bathroom is really small,...

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Thank tennboy1981
Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

We appreciate you taking the time to share your experience. Let me express my satisfaction that you enjoyed the affordable rate you received and that your accommodations were clean to your liking. We have taken note of your a/c issue, which has been addressed by our maintenance engineer. Thank you again for your review. We look forward to seeing you...

Reviewed 26 October 2016 via mobile

The room was clean but still had a "sour" smell to it. You would think that the dishes and utensils would be in the room at check in but they weren't and the front desk didn't even offer them at check in. The "free" wifi is a joke. Not even 1mb download. My cleaning day is Saturday and that has...

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Thank andre s
Atlanta
Reviewed 18 October 2016 via mobile

Had to book here when my first choice hotel was sold out of special rate rooms. The location is convenient and there is ample free parking. Staff has been very friendly. My king bed/studio room has some worn carpet areas, hallways had roll of carpet trim lying around. Only 1 TV remote, no paper channel guide, and guide feature on...

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Thank SGIGal
Reviewed 20 August 2016 via mobile

After leaving another hotel this was what was available. Tyler the person at the front desk was great. But for the amount we were paying the services were the minimum. They only clean the rooms once a week and when a person checks out. The breakfast is muffins, granola bars, oatmeal, and coffee. I think that the price should have...

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Thank rainy1982
Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

We appreciate you taking the time to write a review. It is pleasing to see you received excellent customer service, but disappointed you felt our services was minimum. Overall I'm glad you had a great stay with us. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back...

Umatilla
Reviewed 28 July 2016

My time in Fayetteville was very enjoyable, thanks in part to Extended Stay. I was a little disappointed that there was not any offers of bed changes during my stay there. In fact very little interaction with staff. That was not important to me on this trip. I was in Fayetteville for 82nd Airborne's All American Week. Other than what...

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Thank metaglypto
Miami, Florida
Reviewed 25 July 2016

We were travelling with 2 girls and 2 dogs from Florida to Maryland. A long drive and we needed a place to unwind. Extended Stay America worked beautifully. The pool was the highlight of our stay and it helped our girls drain some energy. The spacious room allowed room for everyone to relax and have a normal meal. The kitchen...

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Thank Miami_dog_lover
Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

Thank you for taking the time to write a review about your stay. I am pleased to know that you and your family were accommodated so well on your way to Maryland. It is satisfying to know that you found the pool, location, and the fully equipped kitchen to your liking. Thank you again for sharing your experience with us....

Savannah, Georgia
Reviewed 21 July 2016

Musty room, broken fixtures, low quality continental breakfast, spotlights that shine into room with insufficient curtains. This was on a gov't recommended list and there appeared to be a lack of concern for guests. Young adults appear to run the desk. No older adult was ever in sight. Staff appeared apologetic to issues but unable to help. Suites are large...

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Thank contest4us
Carthage, North Carolina
Reviewed 20 June 2016

Everything was great! Just wished the pool had not been CLOSED :( our entire 3 day stay :( that was a bummer :( But everything else was A grade.... waited for a call back never got :( Staff was friendly during our stay. If it had not been for the pool closed our entire stay and we had got the...

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1Thank Jill H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Fayetteville - Cross Creek Mall

Address: 4105 Sycamore Dairy Rd, Fayetteville, NC 28303-3460 (Formerly Extended Stay Deluxe - Fayetteville - Cross Creek Mall)
Region: United States > North Carolina > Fayetteville
Price Range: $129 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Fayetteville - Cross Creek Mall 2.5*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Extended Stay, Priceline, Odigeo and Travelocity so you can book your Extended Stay America - Fayetteville - Cross Creek Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Deluxe Fayetteville - Cross Creek Mall Hotel Fayetteville
Extended Stay Fayetteville
Fayetteville Extended Stay
Hotel Style:
#12 Business Hotel in Fayetteville
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Fayetteville - Cross Creek Mall staff and other travellers.
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Questions? Get answers from Extended Stay America - Fayetteville - Cross Creek Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
 of 5 bubbles HawaiianGringo, 4 Dec 2016 | Read review
“Rooms are either poolside/courtyard or outer edge. Streets are very quiet, parking ample. Laundry room ( fee-based) is onsite.”
 of 5 bubbles contest4us, 21 Jul 2016 | Read review
“Room 110 was clean!”
 of 5 bubbles 602jillh, 19 Jun 2016 | Read review
“All rooms are similar in configuration!!”
 of 5 bubbles Zeeman2013, 12 May 2016 | Read review
“I had a first-floor room which I found convenient.”
 of 5 bubbles janen564, 19 Dec 2015 | Read review
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