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Extended Stay America - Fayetteville - Cross Creek Mall

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Traveller (42)
Room & Suite (24)
Dining (3)
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Overview
  • Excellent64%
  • Very good19%
  • Average7%
  • Poor5%
  • Terrible5%
Travellers talk about
“grab and go”(6 reviews)
“instant oatmeal”(2 reviews)
“dairy road”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Additional information
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Offers from Extended Stay America - Fayetteville - Cross Creek Mall
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Offers from Extended Stay America - Fayetteville - Cross Creek Mall
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (154)
There are newer reviews for Extended Stay America - Fayetteville - Cross Creek Mall
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96
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All reviewsgrab and goinstant oatmealdairy roadnice poolclean place to stayliving areaking bedconvenient locationhousekeepingpetsycamorelaundrycleanliness
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11 - 15 of 154 reviews
Reviewed 22 November 2016

I got an awesome rate for this room on Priceline. The room we got was amazing. It had a seperate living area separated from the bedroom. The room was clean, and looked recently renovated. Some small issues, we had issues with the AC in the...More

Thank tennboy1981
Response from Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 8 December 2016

We appreciate you taking the time to share your experience. Let me express my satisfaction that you enjoyed the affordable rate you received and that your accommodations were clean to your liking. We have taken note of your a/c issue, which has been addressed by...More

Reviewed 26 October 2016 via mobile

The room was clean but still had a "sour" smell to it. You would think that the dishes and utensils would be in the room at check in but they weren't and the front desk didn't even offer them at check in. The "free" wifi...More

1  Thank andre s
Reviewed 18 October 2016 via mobile

Had to book here when my first choice hotel was sold out of special rate rooms. The location is convenient and there is ample free parking. Staff has been very friendly. My king bed/studio room has some worn carpet areas, hallways had roll of carpet...More

Thank SGIGal
Reviewed 20 August 2016 via mobile

After leaving another hotel this was what was available. Tyler the person at the front desk was great. But for the amount we were paying the services were the minimum. They only clean the rooms once a week and when a person checks out. The...More

Thank Lorraine T
Response from Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 25 August 2016

We appreciate you taking the time to write a review. It is pleasing to see you received excellent customer service, but disappointed you felt our services was minimum. Overall I'm glad you had a great stay with us. Thank you again for sharing your experience...More

Reviewed 28 July 2016

My time in Fayetteville was very enjoyable, thanks in part to Extended Stay. I was a little disappointed that there was not any offers of bed changes during my stay there. In fact very little interaction with staff. That was not important to me on...More

Thank metaglypto
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Breakfast included
Meeting Rooms
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$90 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Fayetteville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$90 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Fayetteville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (42)
Room & Suite (24)
Dining (3)
Pool & Beach (2)
Questions & Answers
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henrocking
13 July 2016|
Answer
Response from Zeeman2013 | Reviewed this property |
As to breakfast they have coffee (two types as I recall) and tea/hot water. There are pre-packaged muffins, granola bars and apples as I recall. If you want eggs you have to find it near the restaurant at a number of place... More
0
Votes
Eva K
13 July 2014|
AnswerShow all 2 answers
Response from bankruptcy | Reviewed this property |
It is $25 per night but on our return trip home; the fee was waived.
0
Votes
Room Tips
"one might be annoyed by the noise from rooms above."
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"Go somewhere else"
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"Rooms are either poolside/courtyard or outer edge. Streets are very quiet, parking ample. Laundry room..."
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"Room 110 was clean!"
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