We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I got an awesome rate for this room on Priceline. The room we got was amazing. It had a seperate living area separated from the bedroom. The room was clean, and looked recently renovated. Some small issues, we had issues with the AC in the...More
Response from Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 8 December 2016
We appreciate you taking the time to share your experience. Let me express my satisfaction that you enjoyed the affordable rate you received and that your accommodations were clean to your liking. We have taken note of your a/c issue, which has been addressed by...More
The room was clean but still had a "sour" smell to it. You would think that the dishes and utensils would be in the room at check in but they weren't and the front desk didn't even offer them at check in. The "free" wifi...More
Had to book here when my first choice hotel was sold out of special rate rooms. The location is convenient and there is ample free parking. Staff has been very friendly. My king bed/studio room has some worn carpet areas, hallways had roll of carpet...More
After leaving another hotel this was what was available. Tyler the person at the front desk was great. But for the amount we were paying the services were the minimum. They only clean the rooms once a week and when a person checks out. The...More
Thank Lorraine T
Response from Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 25 August 2016
We appreciate you taking the time to write a review. It is pleasing to see you received excellent customer service, but disappointed you felt our services was minimum. Overall I'm glad you had a great stay with us. Thank you again for sharing your experience...More
My time in Fayetteville was very enjoyable, thanks in part to Extended Stay. I was a little disappointed that there was not any offers of bed changes during my stay there. In fact very little interaction with staff. That was not important to me on...More
Response from Zeeman2013 | Reviewed this property |
As to breakfast they have coffee (two types as I recall) and tea/hot water. There are pre-packaged muffins, granola bars and apples as I recall. If you want eggs you have to find it near the restaurant at a number of place... More
As to breakfast they have coffee (two types as I recall) and tea/hot water. There are pre-packaged muffins, granola bars and apples as I recall. If you want eggs you have to find it near the restaurant at a number of place. The second part of the question I do not understand! If you asking if there is someone at the reception 24/7, what I observed is yes or there is a sign left for contact.