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Extended Stay America - Fayetteville - Cross Creek Mall

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Extended Stay America - Fayetteville - Cross Creek Mall
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148 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Fayetteville - Cross Creek Mall
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Showing 148: English reviews
Pennsylvania
Reviewed 26 December 2014 via mobile

Stayed here for a stopover night while driving south. Had pets along, which was why we stayed...they can stay for a fee. The rooms were big, the water pressure in the shower was good. It was quiet and comfortable and the front desk staff was friendly. We found this place to be well worth the slightly higher price you might...

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1Thank cookmefud
Fort Lauderdale, Florida
Reviewed 2 December 2014 via mobile

Either brand new or recently renovated hotel. Great location in Cross Creek Mall area. About 10-15 minutes from I-95 but worth the drive. All major conveniences are nearby. Supermarket, restaurants, fast food and shops. Simply, tons to keep you occupied. Stayed here twice within 3 weeks. Did 2 one-night stays while going up and down the east coast. Was our...

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1Thank zurak87
Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

Thank you for taking the time to give us a review on both of your recent stays with us. I'm delighted that you found our location to be a convenient stopping point to and from your destination, and I'm delighted that you enjoyed your stay each time. I do understand that our amenities can be quite overwhelming for a short...

Augusta, Georgia
Reviewed 26 October 2014

This is my first time at an ESA property. I like the split rooms where the living / dining area are actually split from the bedroom. The rooms are not the largest but very adequate and would find that a small family of four could probably survive here for a while. The stove and frig in the kitchen area are...

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Thank Evilshig
Manager_11525, General Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

I sincerely appreciate you taking the time to provide us with such a thorough review of your stay with us. I appreciate your comments about the layout and functionality of your room as well as the comfort of your mattress. Still, I do apologize that our free Wi-Fi connection strength and our bath towels did not meet your expectations. Please...

Cocoa Beach, Florida, United States
Reviewed 27 September 2014

I'm single lady in town to scout area as I am relocating for work. I stayed at this hotel for 5 nights. I couldn't have been more pleased. My biggest concerns were: security and cleanliness. Honestly, I patted myself on the back for being so lucky as to have chosen this hotel. My decision to select this hotel was based...

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1Thank Karen P
Manager_11525, General Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

My staff and I sincerely appreciate your review of your stay with us. Hearing that you felt you were in a clean, safe and friendly environment truly makes me feel proud of my staff and their efforts. Making sure our guests enjoy every aspect of their experience with us is our number one priority. We are continuously making changes to...

Reviewed 19 August 2014

My stay was wonderful! The staff was very friendly and was helpful in every sense of the word! The deluxe suite was perfectly welcoming! This was my first time at an Extended Stay hotel and I will definitely be staying here again! Thanks for everything!

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Thank JArnold00
Manager_11525, General Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

Thank you for taking the time to write a review on your stay with us. I'm delighted to read that my staff was friendly and helpful, and that your suite was comfortable and welcoming. We are continuously making changes to better delight our guests, and comments such as yours lets me know we are moving in the right direction. Thanks...

Bear, Delaware
Reviewed 20 July 2014

In June we attended the USOpen in Pinehurst. This was the closest hotel available and I arranged this trip one year in advance once Open tickets were secured. I was pleasantly surprised by several things. The hotel was clean and neat which I expected but was glad to see, the traveling from Fayetteville to Pinehurst was simple, and the surrounding...

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Thank Barbilovestotravel
Manager_11525, General Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

We sincerely appreciate you taking the time to write a review of our hotel. We are delighted that you enjoyed your stay and that our hotel was so convenient for you. We strive to provide our guests with all the comforts of home, so we are thrilled to hear that we reached our goal during your stay. Thanks again for...

Reviewed 20 July 2014

An average stay all around could have been made better with friendlier managers and a more attentive cleaning crew. The rooms are average for an extended stay, however aren't cleaned well. I had several frustrating billing issues that were made even more difficult by management. The regular front desk staff was cordial, however sometimes lacked techinal expertise to help me....

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Thank Kenan C
Manager_11525, General Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

Kenan - Thank you for taking the time to write a review of your experience. We sincerely apologize for the billing issues and the poor service you experienced during your stay with us. It is our mission to make sure all of our guests enjoy a relaxing stay with warm service from each and every member of our staff; we...

south florida
Reviewed 10 July 2014

The main reason I'm giving this hotel two stars is that when we called the 800 number and made a reservation we were quoted one number - when we got there ( which was around 9:30pm) we were charged at least $75 more. $200 for one night - on a Thursday - in May - no events. The rooms are...

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Thank turtleSouthFlorida
Bolivia, North Carolina
Reviewed 24 June 2014

What an outstanding week we spent at this Stay America while attending the Women's US Open golf tournament. Our reservation was made well in advance and constantly updated to hold the suite by the front desk. Every call was pleasant and professional. The entire hotel is immaculate and the décor is outstanding. The comfortable bed was just like home and...

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Thank Timothy M
Manager_11525, General Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

I sincerely appreciate you taking the time to post a review regarding your experience during your stay with us. I'm delighted that we made you feel at home while you enjoyed the Women's U.S. open. I will share your comments with my staff and reward them for their efforts. Thank you again for sharing your experience. I do hope that...

Fort Walton Beach, Florida
Reviewed 7 May 2014

Newly renovated rooms and friendly service! Breakfast would be a little better if the had water bottles or juice. Cable channels kinda blow but they do have showtime. Rooms have ample items to stay for a while comfortably.

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Thank Cjm1261
Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed our spacious suites with fully equipped kitchens at a great value. Your feedback regarding our TV channel lineup is greatly appreciated and it will help us in our efforts to continually improve our hotel. Again, thank you for your comments....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms

Additional Information about Extended Stay America - Fayetteville - Cross Creek Mall

Address: 4105 Sycamore Dairy Road, Fayetteville, NC 28303 (Formerly Extended Stay Deluxe - Fayetteville - Cross Creek Mall)
Region: United States > North Carolina > Fayetteville
Price Range: $133 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Fayetteville - Cross Creek Mall 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stay Deluxe Fayetteville - Cross Creek Mall Hotel Fayetteville
Extended Stay Fayetteville
Fayetteville Extended Stay
Hotel Style:
#12 Business Hotel in Fayetteville
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Fayetteville - Cross Creek Mall staff and other travellers.
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Questions? Get answers from Extended Stay America - Fayetteville - Cross Creek Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
 of 5 bubbles HawaiianGringo, 4 Dec 2016 | Read review
“Rooms are either poolside/courtyard or outer edge. Streets are very quiet, parking ample. Laundry room ( fee-based) is onsite.”
 of 5 bubbles contest4us, 21 Jul 2016 | Read review
“Room 110 was clean!”
 of 5 bubbles 602jillh, 19 Jun 2016 | Read review
“All rooms are similar in configuration!!”
 of 5 bubbles Zeeman2013, 12 May 2016 | Read review
“I had a first-floor room which I found convenient.”
 of 5 bubbles janen564, 19 Dec 2015 | Read review
5 of 5