First, I must emphasize that my wife and I are retired and 70 years old. We enjoy traveling and need certain amenities when we buy a hotel room. Keeping this in mind, we chose to stayed at the Tru by Hilton Fayetteville recently. For us, it was a newer Hilton brand and one we wanted to experience. We were impressed with the new, modern public areas including the check-in area and the area set aside for breakfast. I loved the “tech” and the ability to check-in online and use my smart phone to unlock my guest room. At the hotel, the staff we met were very accommodating and helpful. The hotel is also very accessible to I-95 which was important to us. The problems we found are the size of the guest room, in-room amenities, and poor sound insulation to abate outside noise at night. Our guest room was VERY small (really difficult to move around for an older couple) and only one small chair. Really, where do we sit? At first glance, we liked the look of the bathroom with a glass-enclosed shower (no tub) but discovered it was quite narrow…sadly (good water pressure, though). Finally, I’m normally a sound sleeper, but the outside traffic/street noise - in a non-downtown setting - was annoying and made it difficult to sleep. I cannot recommend this hotel unfortunately, but single, younger travelers might find it a good value.…
Right off I95. Super pleasant check in experience. The front desk receptionist Courtney facilitated a safe, contactless check in. The room is small and efficient. Furniture is modern and was easy to wipe down even though it was very clean already. The bathroom is new and clean. All the staff were polite and super helpful, especially Courtney who suggested to go to the local downtown area Hey Street that had local restaurants and outside seating. The young lady who made our breakfast was polite and food was fine with several choices. All safely handled by he and picked up nicely. Lysol wipes in a few different stations Also stayed across the street at The Hampton, had a horrible experience1 Will write a review for them as well.
Great place!! Super clean and modern. The room was beautiful. The staff was very nice and the customer service was exceptional. The complimentary breakfast was great. They had pancakes, omelette, fruit and more. I highly recommend.
I just recently stayed here for an overnight trip and I was thoroughly impressed with how nice this hotel was! It was very clean, and accommodating, the bathroom was very nice as well. The check in was so smooth no problems at all! And the front desk person was very pleasant. Lastly the breakfast was very convenient as well and is included with the room. They stated that it was a full breakfast but it was in between the continental side as well. I would highly recommend this hotel and I would definitely stay here again!
My husband and I stayed here overnight on our way to our vacation. We mainly selected this hotel because it has reasonable rates and is easily accessible from the interstate. The room, although small, is thoughtfully designed and visually appealing. Soap, shampoo and conditioner were provided on wall mounted dispensers and smelled great! The bed was very comfortable. The self serve breakfast has a great selection of food and drink. I was especially intrigued by the automatic pancake maker machine! We didn’t expect to like this hotel as much as we did and only have positive things to say about it. We will definitely be staying here again next year!