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Dining (5)
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About
#4 of 7 hotels in Fletcher
Location
Cleanliness
Service
Value
The Clarion Inn Airport welcomes you to Western North Carolina! Centrally located between Asheville, Hendersonville and Brevard, NC, we offer a perfect location for business and leisure travelers. The Asheville Regional Airport (AVL) is a quarter mile from the Clarion Inn Airport and we offer complimentary airport shuttle. Corporate travelers will enjoy our close proximity to several major corporations. 150 Guest Rooms. Indoor/Outdoor Pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Horseback riding
Babysitting
Parking
Wifi
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Children Activities (Kid / Family Friendly)
Free airport transportation
Free shuttle or taxi services
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Safe
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Spanish
Location
48Car recommended
Grade: 48 out of 100
20Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
550 Airport Rd, Fletcher, NC 28732-8618
Getting there
Car HireSee all Fletcher car hire
362Reviews11Q+A73Room tips
Reviews
Traveller rating
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- 47
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Hotel's Favourite
Big surprise how lovely this hotel is. Very clean, wonderful comfortable beds and ALL of the staff cheerful and helpful. The pool area is quiet, shaded and immaculate. The shuttle driver picked us up in a prompt manner. Breakfast included was a full breakfast and delicious. Well done, Clarion.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Clarion Inn Airport
Responded 19 Jun 2022
Thank you for your recent stay at Clarion Inn Asheville Airport. It is always great to hear when a guest has thoroughly enjoyed their stay with us. We are glad you liked our spotless property, comfortable accommodations, friendly staff, relaxing pool area, and delicious breakfast. Thank you once more for choosing us, and we hope to see you again the next time you are in town. Kindly, Carmella Galipo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean, quiet, comfortable. Check-in was fast and efficient. The room was very quiet, despite the hotel's proximity to I-26. The bed was very comfortable and breakfast in the morning included a fantastic selection of hot and cold items. Highly recommend this hotel property.
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Date of stay: February 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Clarion Inn Airport
Responded 12 Feb 2022
Kyle, thank you for being our guest and for the fantastic review of the Clarion Inn Asheville Airport. We love receiving comments like yours, and we are glad you appreciated our comfortable accommodations, exceptional front desk service, and the complimentary breakfast we serve. Thank you for recommending us; we would love to have you stay with us again soon. Kindly, Carmella Galipo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
i gave them my visa for incidentals. i did not use any incindenals. they charged me $142.41. they said i didnot cancel a reservation. i was a walk in! Be very careful if you want to stay here. they lie!!!!
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Date of stay: November 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Clarion Inn Airport
Responded 26 Dec 2021
Thank you for taking the time to show us your concern. We regret any negative experience you had. Kindly allow us some time to look into this matter, and we would be grateful for your patience during this time. Kindly, Carmella Galipo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I will have to say, the staff was very nice but I definitely recommend staying elsewhere. The whole room smelt of cigarette smoke and had a strange musk to it. The bed had a huge hole in the comforter and the bed was just uncomfortable. The shower/ tub was dripping all night and I just felt so uncomfortable, I couldn't even take my shower. I didn't even want to touch the carpet with my covered feet. It also didn't help that the room kiddy corner to us was blasting music with their "Do Not Disturb" sign on their door. Even though it was a Non-smoking room, someone around us was heavily smoking. Also, why are the pillows so small? I would NOT recommend staying here, even for 1 night.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, Guest Services / Front Office at Clarion Inn Airport
Responded 11 Oct 2021
Vronnie9, we appreciate the valuable feedback about your stay. We are sorry for the cleanliness issue you experienced in your room. I will surely share your concerns with my housekeeping team to take corrective actions. Although we are a non-smoking hotel, on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it right away. Thank you for staying with us, and we hope you will make the same choice the next time you visit Kindly, David McKee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 3 nights. We overlooked the wrong bed type we were given when we checked in. They did give us a King as asked for after we complained. There was some disagreement on room price but we were given what was originally quoted. When we got our room it was very dated but seemed clean. The shower however made a loud sound off and on and I would be surprised if other guests were not awakened as we got up early. The breakfast was not bad, the second floor ice machine did not work. When doing laundry, the washing machine quit, leaving our clothes in a pool of water. Maintenance was called and he thought he got it working. When we went to get our clothes they were again in a pool of water. This is where things went down hill. The maintenance person just put an "out of order" sign on the machine and told my wife it wouldn't be fixed until tomorrow while our clothes were still in the machine. He without a doubt did not care about our situation. Long story short, David the manager did get involved. He did apologize and paid us $8 for the money we spent on laundry. I will admit I was not the easiest to deal with but that was because of my perception of how much they cared about our situation. The maintenance man was also not easy to deal with. We were leaving early the next morning and it seemed to me and my wife it was fine if they fixed the situation the next day. The front desk also told us they have had problems with that machine in the past so it doesn't seem the management really cares about fixing the issue.…
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Date of stay: June 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from G M, Guest Services / Front Office at Clarion Inn Airport
Responded 7 Jul 2021
S7334LBsj, we appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. Our staff typically does a terrific job responding to our guests’ needs, so we are sorry that did not happen in your instance. We hope to have a future opportunity to restore your confidence in us. Kindly, David McKee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room smelled bad. The bathroom was tiny i.e. the tub & toilet were behind a door separate from the vanity area. Not enough parking spaces. I came back one evening and discovered there were no parking spaces available. I went to the front desk and was told I had to park next door in the Texas Roadhouse parking lot. I was not happy. Had only one operating ice machine. Depending where the room is it was very inconvenient. Needless to say, I advice everyone to steer clear of this dump.
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
Room Tip: Go somewhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from G M, Guest Services / Front Office at Clarion Inn Airport
Responded 5 Jul 2021
Thank you for choosing us and sharing your experience. We appreciate you bringing these issues to our attention, and we hope you will accept our sincere apologies. We would welcome another opportunity to show you our commitment to exceptional experiences the next time you are in the area. Kindly, David McKee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Prior to us traveling to this hotel, I needed to make a last minute request for a ground floor room due to an injury my traveling partner received. Fortunately, this request was granted upon check in. Even though this hotel does have an elevator, there’s only one elevator near the lobby that serves two floors. Each floor has 90 rooms. If you’re staying in rooms 200 - 230, you will have a 0.1 mile walk from the elevator to your room since you have to walk all the way around the property if you need the elevator. Fortunately, we stayed in room 173. Our room was very clean although some of the furnishings were old and falling apart. Notably, the blackout curtain was not attached by one of it’s hooks and one of the arm rests on the desk chair fell off with no effort when I used said desk chair. This hotel serves a free hot breakfast that was delicious. This hotel also has an on site Mexican restaurant. That restaurant had great service and great food. This hotel has both an indoor and outdoor pool. Due to the cool weather, I didn’t use the outdoor pool but I did use the indoor pool. The indoor pool was very comfortable to use. The water temperature was perfect to swim in. Overall, the service at the Clarion in Fletcher was perfect. The amenities were top notch. The room while clean did show some signs of wear and tear. I would definitely return to this hotel the next time I’m in the Asheville area.…
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Date of stay: June 2021
Location
Service
Sleep Quality
Room Tip: Request a ground floor room if you can’t handle stairs.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from G M, Guest Services / Front Office at Clarion Inn Airport
Responded 1 Jul 2021
We appreciate you taking the time to post your review. We are glad to know how much you were pleased with our clean accommodations and the amenities we offer. It is also good to learn you liked our courteous service and the food we serve. Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again at Clarion Inn Asheville Airport. Kindly, David McKee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spent 1 night here after flying into Asheville Airport at 11:30 pm., grateful for shuttle. Close to Airport. Night person who checked me in wasn't friendly and not at desk when I checked in. Room was standard room: modern, clean, regular amenities. Hot breakfast was nice.
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Date of stay: May 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from G M, Guest Services / Front Office at Clarion Inn Airport
Responded 16 Jun 2021
Thank you for the review and for choosing our hotel. We are very sorry for the difficulties you had during your stay, and we apologize if we were not responsive to your needs. We strive to provide an outstanding experience to all our guests; therefore, we are disappointed that we do not meet these expectations. However, we are glad you liked our refreshing accommodations and amenities. We appreciate the valuable feedback and hope you will give us a second chance to make a better impression. Kindly, David McKee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff at the desk were amazing. One helped us with our room and the other helped us with Smoky Mountain plans. Unfortunately, the first room had 2 queens instead of the reserved king. The second room reeked of cigarettes. The third room was better, but smelled like cheese. The pools were nice - one indoor (heated) and one outdoor. The hallways were dark and dreary. Good hot breakfast and convenient location.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This place was fantastic! We spent three nights here for mother's day weekend and it was perfect. The rooms were large and clean, but I will agree dated and showing wear. But it was minimal. There was plenty of parking and nice common areas. The hot has an on-site Mexican restaurant that we ate at twice and it was awesome too! The pool was open and they were also serving a full breakfast. We had an awesome time here!!!
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$71 - US$111 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clarion inn airport hotel fletcher
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsFletcher
NUMBER OF ROOMS
150
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Claim Your ListingCLARION INN AIRPORT: UPDATED 2022 Hotel Reviews, Price Comparison and 60 Photos (Fletcher, NC) - Tripadvisor
Frequently Asked Questions about Clarion Inn Airport
Which popular attractions are close to Clarion Inn Airport?
Nearby attractions include Christie's Lighting Gallery (1.0 km) and Scarlet's Country Dance Club (1.0 km).
What are some of the property amenities at Clarion Inn Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Clarion Inn Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Clarion Inn Airport?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Clarion Inn Airport?
Conveniently located restaurants include Tamarind Thai Cuisine, Casa Torres Mexican Restaurant, and Culver's of Arden.
Are there opportunities to exercise at Clarion Inn Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Clarion Inn Airport have airport transportation?
Yes, Clarion Inn Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Clarion Inn Airport?
Yes, laundry service and self serve laundry are offered to guests.
Does Clarion Inn Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Clarion Inn Airport?
The staff speaks multiple languages, including English and Spanish.