Booked here because they had an airport shuttle. They would not allow us to leave the car. Defeats the purpose of shuttle. Stay somewhere else. They suggested the Wyndham. Did not find this out until 5:30 am waiting on shuttle. Said they did not have enough parking parking lot was huge in the back and empty.
Room had very nice Mountain View. Good service, many restaurants nearby and close to airport and highway. Clean room, and good breakfast included! Great launching pad into the mountains! I would definitely recommend this place to anyone.
This is an older property that has been refurbished and is greatly inferior to other properties. The air conditioner in our unit sounded like a base drum all night. Paper thin walls. Non-responsive staff. You have way too many options in the Asheville area to waste your money on this property.
My wife and I stopped here for the evening to break up a long road trip and were generally happy with our stay. Some observations: - service was welcoming - room was a bit small, with a built-in desk/chair under the TV, but there was no room for a sofa-chair/reading lamp. - room was clean but my wife found/killed a silverfish bug in the bathroom - bed/pillows were comfortable, but room was not quiet. People on the floor above us were either renovating or plain inconsiderate from midnight to 1 AM. - included “take-away” breakfast is thin but adequate. - we were surprised to see an unusually large gym and indoor pool here, and both are in great shape, so if you have the time and can use one or both of these, they might tip you to choose this place over others.
We stayed here for 3 nights. The experience was exceptional from check in to check out. We needed additional towels and got them promptly. The room was clean, beds were very comfortable, and we felt very welcomed. The breakfast options were minimal and nothing we needed, but this was only because of covid. The location was so easy to get around to all things Asheville/Blue Ridge Parkway! I wish every Fairfield were this wonderful. I will definitely stay here again.