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WoodSpring Suites Raleigh Garner

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WoodSpring Suites Raleigh Garner
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19 Reviews from our TripAdvisor Community

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Showing 19: English reviews
1 review
Reviewed 1 week ago NEW

They have 2 pages of rules, or else you will get fined a fee for not following them or they will just kick you out. They have limited hours for the front desk or you will get charged if they haft to help with anything after these hours. They don't accommodate their guests they expect the guests to accommodate them.... More 

Helpful?
Thank Carrie W
Clayton NC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 August 2016

Overall, a good stay. Staff was friendly & accommodating. Only things we noted were that people staying above our 2nd-floor room sounded as though they were playing basketball, refrigerator doors opened the wrong way, and water dripping from air conditioners above our window played a steady staccato on our window sill (somewhat annoying in the middle of the night). But,... More 

Review collected in partnership with this hotel

Helpful?
Thank zellmer
COMGARNER, Manager at WoodSpring Suites Raleigh Garner, responded to this review

Dear Guest, Thank you for staying with us. We will take your feedback to provide better accommodation. Mike More 

Ocala, Florida
1 review
Reviewed 6 August 2016

I really enjoyed our vacation this year. We have stayed at value places and extended stay places in the past but this place has the nicest atmosphere. The staff did leave a lot to be desired but there were two exceptions.....The front desk ladies. What else can I say but wow!!! They blew me away with their hospitality. They really... More 

Helpful?
Thank _dannyrom82
COMGARNER, General Manager at WoodSpring Suites Raleigh Garner, responded to this review

Dear Guest, We are grateful to you for writing nice word about our hotel. This will encourage us to work hard and provide most comfortable facility. Mike GM More 

Raleigh, North Carolina
2 reviews
Reviewed 31 July 2016 via mobile

Why does the hotel info show free. No you pay extra for everything. Just nobody is told this. What hotel charges for a local call? I never could even obtain an outside line to even place a call. The Internet was always down and I gave up after one of their employees tried to be rude and short.

Helpful?
Thank JTNC1974

Travellers are raving about these Garner hotels

New York City, New York
Level Contributor
6 reviews
Reviewed 24 June 2016

I truly enjoyed the staffs treatment. their hospitality really blew me away. Carrine, and misty. Tina, not so much. she seemed as if she didn't want to do her job. but she did and it was great. I did not have the pleasure of meeting the manager, but i am sure he is just as nice. please stay here when... More 

Helpful?
Thank livetotravel2016
COMGARNER, Manager at WoodSpring Suites Raleigh Garner, responded to this review

Dear Guest, We are delighted to hear nice remarks about our property. Many guest looking for a short term stay will definitely benefit. Our goal is to provide Clean & Safe accommodation to guest like you. Mike More 

Raleigh, North Carolina
2 reviews
Reviewed 6 June 2016

Checked in at around 1:30 AM on May 25, 2016; paid for a 7 day stay, double bed. Was removed from room, while I was at work. Was given no apology for their mistake, the staff was rude and very unprofessional and would not give their names (Misty or Corrine and Manager Mike AKA Manoj Gandhi. Please never stay at... More 

Helpful?
Thank lebrynt
COMGARNER, Manager at WoodSpring Suites Raleigh Garner, responded to this review

Dear Guest, Our record indicated you had requested to checkout resulting in room being booked by another arriving guest. We have resolved this matter with you and communicated. Thank you. Mike More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 April 2016 via mobile

Hated to give it at 2 rating this place was very neat and clean with cooking facilities but you pay to have a place to sleep and all they have is rooms with a mattress on a plywood frame a full mattress no less when we reserved it we asked for a king or queen and they told us yes.... More 

Helpful?
Thank Brandy C
COMGARNER, General Manager at WoodSpring Suites Raleigh Garner, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Raleigh, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2015 via mobile

Hello travelers, I am a traveler as well. I learned to check reviews because they really help me along the way. I rented a room for 2 weeks at Value Place Garner. I had to pay 10.68 a week for Internet that sucks. I was warned by a woman on the 4th floor about the Internet, but I'm a see... More 

Helpful?
1 Thank Kaillion
COMGARNER, Manager at WoodSpring Suites Raleigh Garner, responded to this review

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

Garner, North Carolina
1 review
Reviewed 30 April 2015

We checked in value place Garner after first viewing the rooms as we have 2 mall toddlers and wanted to ensure that the room was clean and not smelly. It surpassed all of my expectations! Totally clean from top to bottom. Absolutely immaculate. The she's carpet bathroom ....EVERYTHING!!!!! The staff were professional and friendly and very helpful. The machines in... More 

Review collected in partnership with this hotel

Helpful?
Thank davinia w
COMGARNER, General Manager at WoodSpring Suites Raleigh Garner, responded to this review

Dear Guest, Thank you for staying with us. We are pleased to know your satisfied stay with us. Mike More 

Garner, United States
1 review
Reviewed 8 February 2015

Conveniently located as it is right off highway 42 and interstate 40. The accommodations were clean and fairly spacious. Would definitely recommend this lodging to others! Loved fact facility was right next to a gas station, restaurants, Walmart and Lowe's Home Improvement store. It really made the transition phase for my family more like a vacation than a stressful experience!

Review collected in partnership with Value Place

Helpful?
Thank Tajuana/Jean L
Sean A, General Manager at WoodSpring Suites Raleigh Garner, responded to this review

Our Value Place team is thrilled to hear you enjoyed your time and our team at the property. Our goal is to provide guest with a positive experience when they visit Value Place. Your thoughts about us and your stay are very important to us. We are glad to hear they were both positive experiences. We wish you well and... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites Raleigh Garner (formerly Value Place Raleigh (Garner), NC) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. ... more   less 

Additional Information about WoodSpring Suites Raleigh Garner

Address: 142 Cleveland Crossing Dr, Garner, NC 27529-7790 (Formerly Value Place Raleigh (Garner))
Region: United States > North Carolina > Garner
Price Range: $65 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Raleigh Garner 2.5*
Number of rooms: 121
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Questions & Answers

Questions? Get answers from WoodSpring Suites Raleigh Garner staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't use this hotel unless you are there during bankers hours.”
 of 5 bubbles carriew355, 28 Nov 2016 | Read review
“Make sure you reserve with plenty time and if you want a non-smoking room read the policies and make sure they will have it available, I was told that non-smoking accommodations were not guaranteed and that I could be assigned a smoking room regardless of my request. This at another Valueplace facility. One more thing to keep in mind!”
 of 5 bubbles Lord_Lovaduck, 14 Aug 2014 | Read review
“I got the bigger room with a sleep/sofa for only $20/week more.”
 of 5 bubbles jamesb413, 10 Mar 2014 | Read review
“Ask to see a room first and if you're a non smoker you can decide for yourself. Ask if they have non smoking rooms available and see if it suites you or not.”
 of 5 bubbles dicarlo2, 2 Apr 2013 | Read review
“Pay for the comfort inn.”
 of 5 bubbles cheezgoddess, 19 Jun 2012 | Read review
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