Holiday Inn Express Charlotte West - Gastonia
1911 Broadcast Drive, Gastonia, NC 28052-1891
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About
#5 of 19 hotels in Gastonia
Location
Cleanliness
Service
Value
The Holiday Inn Express® Charlotte West - Gastonia is as beautiful as it is convenient. Located just off I-85 and Hwy 321, it is easy to get to Charlotte and downtown Gastonia. Our hotel's business-minded guests love our services: a meeting room is available to host your next seminar with A/V equipment and Business Center. Nearby businesses include AT&T Training Centers, Stabilus, Daimler Trucks, Owens Corning, Dixon Valve, Wix Filters, Dole Foods, Roechling, Gaston College, Caromont, and Eaton.
Looking for something fun to do? No worries! Our location means you are near Charlotte and all area attractions. You can go whitewater rafting on the Catawba River, rediscover nature at the Schiele Museum, catch a Grizzlies Game at Sims Legion Park, take a walk to Rankin Lake, thrill to a race at Lowe's Motor Speedway or spend a day at Carowinds Amusement Park. You're sure to have a blast while staying with us!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Meeting rooms
Newspaper
Non-smoking hotel
Picnic area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English
Location
39Car recommended
Grade: 39 out of 100
237Restaurantswithin 10 km
30Attractionswithin 10 km
Contact
1911 Broadcast Drive, Gastonia, NC 28052-1891
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190Reviews2Q+A26Room tips
Reviews
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Most Recent
Dead Bugs, crawling bugs, carpets need replaced or deep cleaned,dirty,dirty , dirty. poor lighting in rooms, probably to try an hide the bugs and dirty mess.noisy. Don’t even think about it. Run away from this place.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brad Medlin, Owner at Holiday Inn Express Charlotte West - Gastonia
Responded 4 days ago
Good Morning Excursion212536 , Thank you for taking the time to review the hotel. I am very sorry about the issue that you encountered at the property. We do take all reviews seriously and we are addressing this issue.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kristie T wrote a review Dec 2022
The Holiday Inn Express in Charlotte-West Gastonia did not have any rooms available when we stopped the night after Thanksgiving. The desk clerk was extremely helpful and called the Holiday Inn Express in the next city up to see if they had any vacancies.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Holiday Inn Express Charlotte West - Gastonia
Responded 4 Dec 2022
Dear Kristie, One thing that you can always expect at Holiday Inn Express Gastonia is top-notch service. You can bet that we will pass along your comments to our team. Thank you so much for the perfect rating. We can't wait to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location seemed a little sketchy and accessibility was awkward. Cleanliness was average at best. Service was polite and excellent. Seemed dated compared to most HI Express experiences. Pricepoint was reasonable.
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Date of stay: October 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Holiday Inn Express Charlotte West - Gastonia
Responded 14 Oct 2022
Dear Chris, We know that your time is valuable, so thank you for taking a moment to share your thoughts. It's our goal to provide comfortable accommodations and friendly service alongside great value. We're happy to hear that you felt our accommodations were perfect for your team's needs, but we apologize for failing to impress. Should your travels bring you back to Gastonia, we'd be grateful for a second shot at earning your five-star rating.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was in Gastonia for one night. The concierge reps were extremely polite. My room was clean. I slept good. I would definitely stay again if ever I need to. Thanks Holiday Inn Express; keep up the great work!
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Holiday Inn Express Charlotte West - Gastonia
Responded 2 Oct 2022
Dear Tosha, We were happy to provide you with clean, quiet accommodations, and we're glad you felt welcome while you were here. Thank you for the kind review. Please come see us again soon at Holiday Inn Express Gastonia!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First room given was occupied, that’s embarrassing. Second room given didn’t match keys, so we could not access when we came back from dinner. Once we finally got access to room, the AC didn’t work. Not good in NC in July. Was told no other rooms available and no mechanic on site to look at AC. I am a gold elite member for IHG properties, but avoid this one at all costs.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Avoid all together.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Holiday Inn Express Charlotte West - Gastonia
Responded 1 Aug 2022
Thank you for expressing your concerns to us. We greatly value our loyal Gold Elite members and apologize wholeheartedly for a stay that didn't reflect the high standards you've come to expect from our brand. Your comments will enable us to address the issues you mentioned. We appreciate your feedback and wish you safe and pleasant travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was nice from the parking lot and the staff seemed nice. Room had a few dated items. But overall ok. Think a swingers group had booked the place and I thought it was fun. Got to see some intriguing stuff. My gf got into it and met a nice lady at the desk and talked her in something that she had never tried
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Take extra socks
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Holiday Inn Express Charlotte West - Gastonia
Responded 6 Jul 2022
Dear Charlton, Thank you for choosing Holiday Inn Express Gastonia and for the review. We are thrilled you enjoyed our ample parking and friendly staff. Please come back and see us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is in bad need of an update, think grungy and disgusting. If you’re expecting more than a 1 star stay, or maybe 2 stars, ignore the glowing reviews and pick somewhere else where you get your money’s worth.
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Date of stay: January 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Holiday Inn Express Charlotte West - Gastonia
Responded 20 Jan 2022
We appreciated the opportunity to host you as our valued guest. Our team works hard to keep our property clean and well-maintained, so we're surprised that you didn't have the experience we would have expected you to have. Rest assured, we'll make sure our grounds and accommodations are in tip-top shape. Thank you for sharing your feedback, and we hope to have another chance to change your perceptions.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is tucked away behind some other shady motels, and was being remodeled; however it was clean and breakfast was good. I wish it had more curb appeal. The patrons from the other hotels were hanging out in the parking lot arguing. There is noise from the highway you could hear in our room, but that did not affect my sleep too bad.
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Date of stay: January 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Holiday Inn Express Charlotte West - Gastonia
Responded 19 Jan 2022
Dear Arweem, Thank you for stopping in to see us here in Gastonia. We're glad that you enjoyed our clean, comfortable rooms and tasty breakfast. A stay with us is perfect for guests on the go! Come back and visit us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
newly renovated king room was very comfortable only stayed one night. all staff was very helpful. the pool area was open but heater not working they are in the process of renovating the hotel. we had a renovated room it was nicely done.
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Date of stay: January 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Holiday Inn Express Charlotte West - Gastonia
Responded 7 Jan 2022
Dear Marg, What a wonderful review to read. It makes us ecstatic to hear that you enjoyed your stay with us and enjoyed our freshly renovated rooms. We are very grateful that you were so understanding of the ongoing project to upgrade our facilities. We are looking forward to your next stay with us and wish you safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A local college is using this motel for their dorm rooms and the motel is under renovations, It is VERY loud. Was awakened all night from loud music, people yelling, doors slamming. The only plus was afternoon desk clerk and breakfast person were super friendly.
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Date of stay: December 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Holiday Inn Express Charlotte West - Gastonia
Responded 21 Dec 2021
Hi RoanokeShopper, Thank you for taking the time to give us your feedback about your stay at our hotel. Complete guest satisfaction is our topmost priority. I'm sorry to hear about the loud noise coming from the other guests made your stay uncomfortable. I brought this up to our local management's attention. I'm confident that this will be addressed accordingly with the team, so we can better serve you in the future. I also sent you a private message discussing this matter. We're grateful to have you as one of our valued guests. I hope you'll consider us again in your future travel plans! Stay safe, Jomar M. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$105 - US$131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express gastonia hotel gastonia, holiday inn gastonia, gastonia holiday inn
LOCATION
United StatesNorth CarolinaGastonia
NUMBER OF ROOMS
80
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Claim Your ListingHOLIDAY INN EXPRESS CHARLOTTE WEST - GASTONIA: UPDATED 2023 Motel Reviews, Price Comparison and 114 Photos (NC) - Tripadvisor
Frequently Asked Questions about Holiday Inn Express Charlotte West - Gastonia
Which popular attractions are close to Holiday Inn Express Charlotte West - Gastonia?
Nearby attractions include The Schiele Museum of Natural History (4.6 km), Rankin Lake Park (0.8 km), and Xtreme Xcapes (4.4 km).
What are some of the property amenities at Holiday Inn Express Charlotte West - Gastonia?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Charlotte West - Gastonia?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Charlotte West - Gastonia?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Holiday Inn Express Charlotte West - Gastonia?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Charlotte West - Gastonia?
Conveniently located restaurants include Webb Custom Kitchen, Tony's Ice Cream, and Ray's Country Smokehouse-Grill.
Are there opportunities to exercise at Holiday Inn Express Charlotte West - Gastonia?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Charlotte West - Gastonia?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Charlotte West - Gastonia?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Charlotte West - Gastonia offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Is Holiday Inn Express Charlotte West - Gastonia accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.