Holiday Inn Express Charlotte West - Gastonia

Holiday Inn Express Charlotte West - Gastonia

Traveller (69)
Make yourself at home as you check your email with free Wi-Fi.
Room & Suite (43)
Hot & cold cereal every day plus fresh whole fruit for breakfast.
Dining (20)

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About

4.0
#1 of 5 motels in Gastonia
4.0 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value
The Holiday Inn Express® Charlotte West - Gastonia is as beautiful as it is convenient. Located just off I-85 and Hwy 321, it is easy to get to Charlotte and downtown Gastonia. Our hotel's business-minded guests love our services: a meeting room is available to host your next seminar with A/V equipment and Business Center. Nearby businesses include AT&T Training Centers, Stabilus, Daimler Trucks, Owens Corning, Dixon Valve, Wix Filters, Dole Foods, Roechling, Gaston College, Caromont, and Eaton. Looking for something fun to do? No worries! Our location means you are near Charlotte and all area attractions. You can go whitewater rafting on the Catawba River, rediscover nature at the Schiele Museum, catch a Grizzlies Game at Sims Legion Park, take a walk to Rankin Lake, thrill to a race at Lowe's Motor Speedway or spend a day at Carowinds Amusement Park. You're sure to have a blast while staying with us!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Meeting rooms
Newspaper
Non-smoking hotel
Picnic area
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Classic
Green
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
193Reviews2Q+A26Room tips
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Detailed Reviews
Kristie T wrote a review Dec 2022
2 contributions
Hotel's Favourite
5.0 of 5 bubbles
The Holiday Inn Express in Charlotte-West Gastonia did not have any rooms available when we stopped the night after Thanksgiving. The desk clerk was extremely helpful and called the Holiday Inn Express in the next city up to see if they had any vacancies.
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Date of stay: November 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Holiday Inn Express Charlotte West - Gastonia
Responded 4 Dec 2022
Dear Kristie, One thing that you can always expect at Holiday Inn Express Gastonia is top-notch service. You can bet that we will pass along your comments to our team. Thank you so much for the perfect rating. We can't wait to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emma wrote a review Aug 2021
Dubai, United Arab Emirates3 contributions1 helpful vote
4.0 of 5 bubbles
Only stayed 1 night, a quick stop off to sleep so didn't spend too much time there, but no complaints.
Good size room although a little loud from the AC/outside road.
Pool didn't look great but we didn't use it.
Breakfast was good, quick and easy, plenty of options.
We had takeaway dinner from Showmars, 1 minute walk away and also took a trip to Crowders Mountain, 10 minutes drive away.
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Date of stay: July 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marg C wrote a review Jan 2022
Toronto, Canada1 contribution
5.0 of 5 bubbles
newly renovated king room was very comfortable only stayed one night. all staff was very helpful. the pool area was open but heater not working they are in the process of renovating the hotel. we had a renovated room it was nicely done.
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Date of stay: January 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Holiday Inn Express Charlotte West - Gastonia
Responded 7 Jan 2022
Dear Marg, What a wonderful review to read. It makes us ecstatic to hear that you enjoyed your stay with us and enjoyed our freshly renovated rooms. We are very grateful that you were so understanding of the ongoing project to upgrade our facilities. We are looking forward to your next stay with us and wish you safe travels!
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weasels2 wrote a review Jan 2020
Grove City136 contributions91 helpful votes
2.0 of 5 bubbles
On my recent trip to pt Canaveral to take a cruise, I yesterday wrote about a Holiday Inn that was quiet. Today it is the opposite. The Holiday Inn Express in Gastonia North Carolina is perhaps the loudest hotel I have ever stayed in. If you are not a sound sleeper, DO NOT STAY AT THIS HOTEL! I was given room 403 and found the traffic noise from I-85 was unbearable. They graciously changed me to room 426 which was fine until I retired for the night. Sirens, traffic noise from the street, trucks backing up with their warning beeps, continued pretty much throughout the night. On top of that, the walls are thin, lots of conversation from the room next door. To make matters worse, some idiot had set the clock radio to go off at midnight. I will not be back.
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Date of stay: January 2020
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: I don't think there is a quiet room in the place.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, General Manager at Holiday Inn Express Charlotte West - Gastonia
Responded 10 Feb 2020
Hello weasels2, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience. We take pride in ensuring that we provide Select Service hospitality that is fresh, practical, and efficient accommodations for Simple, Smart Travelers. I would like to start by apologizing to you for the inconvenience you encountered during your stay, brought about by the noise coming from the street nearby, the parking lot and fellow guests. We know that we could have done better job at this. Rest assured, Hotel management and our maintenance team have been provided a copy of your feedback and will investigate and resolve it at the soonest possible time. This will go a long way in helping us keep up with our guests, like you, who look for brilliant basics and seamless experiences who need a simple, engaging place to rest, recharge and get a little work done. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Safe travels. Hector P Case Manager IHGService
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Metaksams wrote a review Oct 2023
Victoria, Texas573 contributions205 helpful votes
+1
2.0 of 5 bubbles
I tried so hard to like this hotel. The good things I found the staff to be very friendly. I loved the shelve going across the whole wall for suit cases and other totes. The room was very large, the A/C was very cold and yummy cinnamon rolls.

The bad? Walking in there was 2 huge planters once beautiful and now dead. First impressions speak volumes.

We stayed on the 3rd floor and the room smelled strongly of a hamburger. All I can think of is someone left a hamburger in the room for days and was afraid it was never cleaned. We should have asked to move but didn’t. My husband went down and got a coffee pot and some coffee. Decaf was all they had available but no coffee pot. I don’t believe the hallways had been vacuumed in over 6 months and the hallway carpet and elevator were filthy.

We had a dog and plenty of grass but the trash on that lot was horrible and to top that off many didn’t pick up after their dogs. They had no trash can nor pick up bags yet they charge $25 for pets. I pick up and had bags but think that may be a solution to this problem except the trash.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoanokeShopper wrote a review Dec 2021
Roanoke25 contributions17 helpful votes
1.0 of 5 bubbles
A local college is using this motel for their dorm rooms and the motel is under renovations, It is VERY loud. Was awakened all night from loud music, people yelling, doors slamming. The only plus was afternoon desk clerk and breakfast person were super friendly.
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Date of stay: December 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Charlotte West - Gastonia
Responded 21 Dec 2021
Hi RoanokeShopper, Thank you for taking the time to give us your feedback about your stay at our hotel. Complete guest satisfaction is our topmost priority. I'm sorry to hear about the loud noise coming from the other guests made your stay uncomfortable. I brought this up to our local management's attention. I'm confident that this will be addressed accordingly with the team, so we can better serve you in the future. I also sent you a private message discussing this matter. We're grateful to have you as one of our valued guests. I hope you'll consider us again in your future travel plans! Stay safe, Jomar M. Case Manager IHGService
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Jeanette A wrote a review Oct 2023
8 contributions
+1
2.0 of 5 bubbles
Our bathroom did not have a shower curtain and there were items on the floor, like ink pens, etc. It made me wonder if the room was cleaned. When I called the front desk, she first told me we would have to change rooms because there were no more shower curtains. Then she found one, but told me that I had to come down and get it and install it myself.
I booked this hotel on Priceline based on the Priceline rating, website pictures and most of the positive reviews on the Priceline site. However, the pictures on the website are not accurate. I took pictures of the exercise room, which was dirty and damaged. Across the hall from the exercise room was a guest room that was being used for maintenance and construction. The door was propped open. It really looked like the hotel should be closed for renovations, but they were just operating anyway.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris wrote a review May 2021
Gatlinburg, Tennessee4 contributions1 helpful vote
5.0 of 5 bubbles
Last minute getaway. Decided to travel to visit parents and Surprise them for the weekend. Tucked right off the interstate we found this hotel located right off 85 south and 321. Check-in was a breeze and so friendly. Room was recently renovated and I have to say they are truly beautiful. I am so in love with the bathroom light and the counter top that I have emailed the GM to find out where I can purchase them for my home. As a frequent traveler I will give this property a SOLID 5 stars, clean and fresh smelling room, Bright lighted bathroom and OVER THE TOP Hospitality from the Staff. Kudos to the Management team and the Staff !! Making this a future stop for sure on my travels to visit parents.
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Date of stay: May 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris P wrote a review Oct 2022
1 contribution
3.0 of 5 bubbles
Location seemed a little sketchy and accessibility was awkward. Cleanliness was average at best. Service was polite and excellent. Seemed dated compared to most HI Express experiences. Pricepoint was reasonable.
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Date of stay: October 2022
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Holiday Inn Express Charlotte West - Gastonia
Responded 14 Oct 2022
Dear Chris, We know that your time is valuable, so thank you for taking a moment to share your thoughts. It's our goal to provide comfortable accommodations and friendly service alongside great value. We're happy to hear that you felt our accommodations were perfect for your team's needs, but we apologize for failing to impress. Should your travels bring you back to Gastonia, we'd be grateful for a second shot at earning your five-star rating.
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Charlton C wrote a review Jul 2022
1 contribution
4.0 of 5 bubbles
Was nice from the parking lot and the staff seemed nice. Room had a few dated items. But overall ok. Think a swingers group had booked the place and I thought it was fun. Got to see some intriguing stuff. My gf got into it and met a nice lady at the desk and talked her in something that she had never tried
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Take extra socks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Holiday Inn Express Charlotte West - Gastonia
Responded 6 Jul 2022
Dear Charlton, Thank you for choosing Holiday Inn Express Gastonia and for the review. We are thrilled you enjoyed our ample parking and friendly staff. Please come back and see us again soon.
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Sheri C asked a question Aug 2016
5 contributions
Is there an extra charge for a pet?
Answer from Jay C
Gastonia, North Carolina
$25.00 per pet, per night
Answer from Jay C
Gastonia, North Carolina
exception can allowed 35lbs only
tex1bef wrote a tip Jul 2022
Ridgewood, New Jersey4 contributions
1.0 of 5 bubbles
"Avoid all together."
Read full review
Charlton C wrote a tip Jul 2022
1 contribution
4.0 of 5 bubbles
"Take extra socks"
Read full review
weasels2 wrote a tip Jan 2020
Grove City136 contributions91 helpful votes
2.0 of 5 bubbles
"I don't think there is a quiet room in the place."
Read full review
cliffsiler wrote a tip Apr 2018
Euless, Texas587 contributions135 helpful votes
4.0 of 5 bubbles
"Call Ahead"
Read full review
Beachmeezer wrote a tip Nov 2017
Virginia Beach, Virginia55 contributions31 helpful votes
4.0 of 5 bubbles
"Some rooms are right next to (as opposed to across from) the elevator which can be distracting and noisy."
Read full review
Not the right property for you?
There are more places to choose from in the Gastonia area.
PRICE RANGE
S$139 - S$170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express gastonia hotel gastonia, holiday inn gastonia, gastonia holiday inn
LOCATION
United StatesNorth CarolinaGastonia
NUMBER OF ROOMS
80
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN EXPRESS CHARLOTTE WEST - GASTONIA: UPDATED 2024 Motel Reviews, Price Comparison and 125 Photos (NC) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express Charlotte West - Gastonia
Which popular attractions are close to Holiday Inn Express Charlotte West - Gastonia?
Nearby attractions include The Schiele Museum of Natural History (4.6 km), Rankin Lake Park (0.8 km), and Xtreme Xcapes (4.4 km).
What are some of the property amenities at Holiday Inn Express Charlotte West - Gastonia?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Charlotte West - Gastonia?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Charlotte West - Gastonia?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Holiday Inn Express Charlotte West - Gastonia?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Charlotte West - Gastonia?
Conveniently located restaurants include Webb Custom Kitchen, Tony's Ice Cream, and Ray's Country Smokehouse-Grill.
Are there opportunities to exercise at Holiday Inn Express Charlotte West - Gastonia?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Charlotte West - Gastonia?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Charlotte West - Gastonia?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Charlotte West - Gastonia offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Is Holiday Inn Express Charlotte West - Gastonia accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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