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About
#13 of 20 hotels in Gastonia
Location
Cleanliness
Service
Value
You'll get your money's worth with travel essentials and professional, friendly service at our Quality Inn ® hotel in Gastonia, NC. Amenities include: Free WiFi Free hot breakfast Seasonal outdoor pool Business center Late checkout Guest rooms feature: Microwave Refrigerator 40-inch HDTV Table & chairs Iron & ironing board You'll find our affordable, 100% smoke-free hotel conveniently located in northern Gastonia off I-85, with easy access to CaroMount Regional Medical Center. We're just 20 minutes to Charlotte Douglas International Airport, and close to area attractions like: Schiele Museum Rankin Lake Park The Little Theater of Gastonia Crowders Mountain State Park US National Whitewater Center Make the most of your North Carolina trip by booking your next room at our Quality Inn hotel in Gastonia. You can also earn points with our Choice Privileges® Rewards program, to be redeemed for rewards like free nights, gift cards and more. Enjoy your stay in Gastonia!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Convenience store
Newspaper
24-hour front desk
Parking
Wifi
Breakfast available
Vending machine
ATM on site
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Hotel links
Special Offer:Stay twice and get a $50 gift card when you book direct at ChoiceHotels.com
Location
1700 North Chester Street, Gastonia, NC 28052-1835
Getting there
Car HireSee all Gastonia car hire
279Reviews1Q+A22Room tips
Reviews
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+1
I guess things could have been worse. But it was bad. Overall, this was just a really sad, uncomfortable, borderline unsafe experience. I was fooled by what I now think were fake reviews on another site and decided to stay here for one night with my husband and young son, as we passed through during holiday travels. We arrived late and the priority was to get the baby to bed with as few disruptions as possible. My husband completely unloaded the car (because the parking lot was very dark and there were people just kinda hanging out), while I got the baby into his PJs. The room was freezing, so I turned on the heat. For the first few hours, the heater would turn on, sounding like a jet engine and blowing lukewarm air. Around 3am my husband and I decided to just turn it off because it was impossible to sleep. And then we froze. The thin blanket was not nearly warm enough for a December night. At 7am I decided to give up on sleep and check out the free breakfast, thinking I would bring back a coffee and some food for my husband and baby. If I had seen the hotel in the daylight, I would not have stayed there. There was a gap between the sliding door and the outside, just letting in the cold air, bugs, and general detritus. The bathroom was filthy. Everything was gross, and definitely not somewhere I would want my child to be crawling around. The breakfast was a joke. There were signs posted everywhere warning that breakfast was ONLY to be eaten in the lobby, and NO FOOD was to be taken back to rooms. So much for my thought of bringing breakfast to my family. But it turned out both the coffee and juice machines were broken. The cereal was all junk (lots of sugar), and the eggs looked absolutely disgusting. I returned to the room empty handed and found a coffee shop one exit away. Ultimately, you get what you pay for. This hotel was sketchy, unclean, and generally disappointing. Don't make the same mistake we did.…
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Date of stay: December 2022
Value
Location
Service
Room Tip: This should be an absolute last resort.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, Owner at Quality Inn
Responded 11 Jan 2023
Dear ElizabethG704, Thank you for your comprehensive review detailing your recent stay with us. We are very disappointed to learn of your experience at our hotel, and we apologize for the many issues that you encountered. We take the value on your report regarding the condition of your room, breakfast and the cleanliness of our hotel. We will act on these complaints and will fix all problems as soon as possible. Your business is our priority and assure you that management has taken all the steps to make sure that all the rooms are clean and our ultimate goal is to make sure each guest has a comfortable stay. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So, I don't mind a basic hotel as long as it's clean and safe and the bathroom and beds are clean. This hotel is exactly that. Basic. I was not familiar with the area when I booked it, just needing a place to stay overnight while my daughter attended a horse show outside of town. I'm a Choice Hotels member, so I figured it would be ok. The hotel is likely not in a great part of town, and it shows. Kind of run down exterior, the halls smelled STRONGLY of cigarette smoke and the room doors were a little flimsy-feeling. Only one deadbolt lock option, which didn't instill confidence. The climate controls worked but were musty smelling, but the bathroom and beds were clean. The kicker was upon check in I was required to put down a deposit of $100 against room damages. If I put the deposit in cash, I'd get it back on checkout, but if I used my card, it would be 3-5 days to get the money. Conveniently, there was an ATM in the lobby with a $3 charge to take out the cash. Of course. Checking out took longer than I expected because the clerk had to run up to the room to inspect it for damage before I'd get my $100 back and could go. Staff was friendly enough. We did not try the free breakfast (mostly because we didn't have time to sit and eat once we went through the checkout process, and there were signs posted all over the lobby that food could not be removed from the hotel). I really cannot recommend this hotel, unless you are used to having to put down cash deposits and don't mind the sound of sirens and people running up and down the halls blasting their TVs all night.…
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Date of stay: November 2022
Value
Location
Service
Room Tip: Skip it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, Owner at Quality Inn
Responded 8 Nov 2022
Dear Leofwynne, Thank you for your comprehensive review detailing your recent stay with us. We are very disappointed to learn of your experience at our hotel, and we apologize for the many issues that you encountered. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We also appreciate your time in pointing out the facilities in most need of attention as we work towards updating and improving upon our accommodations. We are so sorry that you smelled smoke in your room. Unfortunately, despite our efforts to ensure that nobody smokes in non-smoking rooms, it does occasionally happen and we hope you’ll accept our sincerest apologies for the smell of smoke that you experienced. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This hotel is gross. Filthy carpet in the room. The linens were dirty. The pillows had what looked to be blood stains. The front desk agent was not friendly. We left approx. 30minutes after Checking in. I'm very disappointed in this choice hotel independent hotel. Absolutely will not recommend this to anyone.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Don't book this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, Owner at Quality Inn
Responded 28 Jun 2022
Dear Likbitsonlines, We are gutted to know that your recent stay at our property was not up to the mark. On behalf of our entire staff, please accept our sincere apologies. We take feedback very seriously, and please be ensured that we will work on your concerns diligently so that no other guest experiences what you did especially with the condition of the hotel and the cleanliness. We have briefed our housekeeping staff, and we will ensure a more stringent approach from here on, especially when it comes to enhancing our regular quality checks. We would hate to lose a valued guest like you and we sincerely hope you will give us another chance to host you better.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In case you’re not familiar with the term welfare hotel, that is when people without homes are housed by the government in certain hotels. We pulled off the highway to get a few hours sleep before continuing north. It was 1 am on a Tuesday and the place was hopping. People drinking on balconies, a domestic dispute in parking lot, and another guy was rapping his bloody arm on the curb. We noticed this after booking a room. We thought we could stick it out 4 hours but when we got to the room, there was feces smeared on the bathroom wall, roaches crawling on wall, and stains on the carpet (use your imagination). We immediately checked out. The girl at the counter was nice and immediately issued a refund. I know these people have to be housed but the hotel should be closed to everyone else.…
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Do not stay here. Period
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, Owner at Quality Inn
Responded 12 Jun 2022
Dear Climber11324497057, Thank you for taking the time to post this review. I am really saddened by the way you described your overall experience at our hotel, especially with the condition of the hotel, and our guests' safety. I want you to know that our team will research your comments and make the necessary arrangements in order to keep these issues from happening again with future guests. Thanks for letting us know, we hope to host you on a future visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Although employees good. Facilities horrible. If I wasn't so tired I would have exited this place fast. Housekeeping doesn't do there job. This place needs major renovations. I would not recommend this place for anyone.
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Date of stay: December 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, Owner at Quality Inn
Responded 23 Dec 2021
susanrB6599XW, Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. Your very detailed review of our facilities is rough to hear because our goal and our efforts are directed to bring the opposite results from what you describe. Your voice is important to us and we will be using the feedback you provided to try to make improvements to ensure we offer a better experience for our guests in the future. We are always looking for ways to improve upon the guest experience and we hope you will return to see how we continue to grow and evolve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I gave this a 3, the room and bed were pretty good. The towels and washclothes, not so much. Yes they were clean, but were almost thread bare - not fluffy and white, but resembling more a light shade of gray. I've dealt with the deposit scam many times in the past, and normally I just let it go. This time something small made me decide to comment on it. The Owner/Manager tells his people that this is for incidentals, such as stolen towels, pillow cases, or smoking occurring in the room. First off - they have may credit card info, if this happened they could charge it. This owner goes a step further, he tells his people that those who complain about the deposit, are likely to steal from the room, or smoke in it. No - those who complain are more fiscally responsible, and realize that the owner is actually using their money to make money. What do I mean? He charges $100 deposit on every room. They tell you it will take 1-6 days before your refund will show on your card. Now I've gotten refunds occasionally from motels, and it usually shows up that day, or the next. As mine, count on it taking the full 6 days. Now think of it this way. Say this Owner consistently rents 80 rooms per night @ $100 deposit per room, say he holds it for 6 days, seems to me there is about $48,000 floating in his bank account making interest. So for money that doesn't belong to him, I would guess he's making out pretty well on the interest on that money.…
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Date of stay: December 2021Trip type: Travelled on business
Value
Rooms
Service
Room Tip: $100 deposit on a $77 room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, Owner at Quality Inn
Responded 22 Dec 2021
DAriel9001, Thank you so much for taking the time to leave such a thorough and insightful review regarding towels and wash clothes and suggestions to improve the experience for our valued guests in the future. The deposit will be refunded upon check out if everything is acceptable in the room, and may take up to 7 business days to be returned to your credit card. Give the refunded deposit time to show up in your account, and then if you still have questions regarding billing, please call us at the hotel and we can discuss the matter. We are truly sorry to hear that we fell short in providing you with the service you expect and deserve. We understand the importance of providing extraordinary accommodations so we want you to know that have taken note of your feedback as we look to make improvements. We are committed to providing you with an excellent guest experience and hope you will consider visiting us again in the future for a much better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This property seems to have become taken over by a semi-transient population that, while deserving of and in need of housing, is unable to find it and have settled on this location. The result is a pervasive cigarette smoke in the hallways, wandering young children at all hours, and poorly maintained everything. After finding the second roach in our room I called it quits and left for another hotel at 10:30 pm. The management was at least accommodating and refunded my payment. Front desk staff also does their best under the circumstances.
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Date of stay: June 2021
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, Owner at Quality Inn
Responded 3 Sep 2021
WIGreatLakes, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. It is very unfortunate that we did not create that positive experience to make you want to come back. Our endeavor is to offer a nice stay to all our guests but failed this time. Your comments are important to us as we continuously seek ways to improve the guest experience in our hotel. Please accept my sincere apology for any frustration this may have caused you and we are confident that a future visit to our hotel will better reflect our commitment to customer satisfaction. We look forward to serving you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a very pleasant stay here @ the Quality Inn. The room was very nice & had been remodeled since my last visit some years ago. Also the staff @ the front desk (who's name was Diana I believe?) was exceptionally kind, courteous & very professional to myself & other guest coming in to check into a room. For the price I would recommend the Quality Inn. & I myself plan on staying here again in the near future.
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Date of stay: August 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, Owner at Quality Inn
Responded 27 Aug 2021
Diana, Thank you for sharing this heartfelt review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We will happily share your comments with Diana and we look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were given a room. We couldn’t get in. Then they remembered that lock was stuck shut. We were assigned another room. Someone has been in there. Empty soda cans, beds all messed up. We went back to the office. They said they had no double rooms left. Then they remembered they had one more. We went there. The door was standing open. There was no lock on the door. I fixed the lock, with the tools from my truck and went in. The coffee maker has been used and there was blood on the blanket but it was very late so we stripped the bed and slept on the sheets. The Internet didn’t exist either.
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Stay anywhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, Owner at Quality Inn
Responded 29 Jul 2021
Dear Gissocrates3, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We take all reports of lacking service and your suggestions for improvement, particularly with the condition of your room, cleanliness, and lock on the door. Steps shall be taken to improve everything on priority and to ensure no future guest will experience the same however we take utmost care and caution in terms of cleanliness of all guest rooms to ensure that it doesn't lead to any kind of suffering or infection any of our guests. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find your expectations to be far surpassed during your next stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a 2 night stay to visit with relatives close by. The lobby was very clean and updated. The person that checked us in was super nice and cordial. BUT, the pleasantries stopped there. While the sheets were clean, the room was not. The bathroom floor had not been swept and mopped in quite some time. I wiped down the bathroom and all furniture tops with Lysol wipes before we brought our things in. The upholstered chair was filthy and we did not sit on it. Old doesn't bother me...dirty does. ALSO, it appeared that there were long term renters. There was loud music and seemingly abandoned cars in the parking lot. A tad scary. We do not travel a lot but I thought that Quality Inns were nicer than this. The one we stayed in in Tennessee was much cleaner! QUALITY does not define this hotel!…
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Date of stay: June 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, Owner at Quality Inn
Responded 6 Jun 2021
K3982DPsherryb, Thank you for rating your recent experience at our hotel. It is disheartening to learn that the room and bathroom were not properly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Your feedback is certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience. We do appreciate the compliments to our front desk staff and we are addressing our policies to prevent the housekeeping issues that you experienced from occurring in the future. We hope you'll return someday to see how we're improving.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$68 - US$83 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
days inn gastonia, gastonia days inn
FORMERLY KNOWN AS
Days Inn by Wyndham Gastonia/West Charlotte Kings Mountain
LOCATION
United StatesNorth CarolinaGastonia
NUMBER OF ROOMS
71
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Claim Your ListingQUALITY INN: UPDATED 2023 Hotel Reviews, Price Comparison and 216 Photos (Gastonia, NC) - Tripadvisor
Frequently Asked Questions about Quality Inn
Which popular attractions are close to Quality Inn?
Nearby attractions include The Schiele Museum of Natural History (4.1 km), Rankin Lake Park (1.4 km), and Xtreme Xcapes (4.0 km).
What are some of the property amenities at Quality Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Quality Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Quality Inn?
Conveniently located restaurants include Webb Custom Kitchen, Tony's Ice Cream, and Ray's Country Smokehouse-Grill.
Are there opportunities to exercise at Quality Inn?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Quality Inn?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Quality Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Quality Inn?
The staff speaks multiple languages, including English and Spanish.
Is Quality Inn accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.