Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We just completed a stay at this hotel. It was exactly as advertised and the staff was very courteous/professional. We stayed in a room on the first floor. It seemed as if the rugs have been cleaned with a disinfectant that had a strong smell. Nothing to sleep over it. I bought a deodorizer in a nearby store and that was it.
Things to know: breakfast ends at 9am. It’s a small area across from the reception. It seems to include breads, cereal, oatmeal, eggs and turkey sausage. They also have yogurt, milk and bananas. There is a juice machine and coffee area.
The pool was not open to guests during this stay but it looked nice. There is an on-site laundry room that guests can use free of charge. Only need your own detergent. A small computer/printer area that guests can use is available. No issues with the hotel and we slept a very comfortable.
Lastly, room service is done every other day.
It was a good stay and hotel is directly across Waffle House & Cracker Barrel.
Read more
Date of stay: August 2023Trip type: Travelled with family
Room Tip:There are many shops and restaurants within close driving distance. Hotel is quiet and beds...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Annual stop for 4-6 nights. Staff turnover is evident but very friendly and professional. The maintenance man has been there for a long time and seems to be there morning, noon, and night. I do not know his name, but he speaks mostly Spanish. He is definitely a hard worker. The rooms are clean but there are no grab bars for the tub/shower. Though they may not be required, having them alleviates a safety issue for non-handicapped guests. The 2 issues I did have relate to parking and breakfast. Far too many parking spaces close to the building are being used for either construction vehicles, tow-behind trailers, and one guest who blocks 2 parking spaces so he can use them when he returns. This is unfair to guests who are forced to park farther away. Breakfast ends at 9:30am but is being shut down shortly after 9am.
Read more
Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Budget hotel located close to interstate and outskirts of a major city. Looking for value here instead of luxury and this hotel was fine.
Located about 20 min outside of Charlotte and 10 min from the airport, the hotel is very convenient. Not a tall hotel with a view, plenty of parking, and the area has a few fast food restaurants (but nothing special from a dining standpoint). Felt perfectly safe staying here as well.
Check-in was easy, there's a decent size sitting area (due to the free breakfast), and rooms were nicely sized. Some updating could always be used, but nothing was broken or excessively worn. Bathroom was a decent size, internet worked well.
Breakfast was decent - a few hot items and cold items. Enough to get you going for the day.
Read more
Date of stay: April 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Bonvoy Titannium life Time membewr by Gods grace Anyhow, here to appreciate
Amanda who checked me - nice, asking if i need to help to locate dinners she was kind she also asked do i need directions where to exist- nice
room is great she put on the top floor Room 421 and Nicole the GM was so kind, or picks calls late in the night to help folks not an easy job. She is nice person i guess so not met sorry to be brutally honest, ethical and integrity - that’s first step in leadership. She must be very nice, she did not nor must be do not hang up or do not give reasons it is night or weekend or so answerable good
please send for both
i did not put across the world must rush for Clover high school for First inspires volunteer that's bank balance becomes zero doing volunteer work sri aka drjustkidding
Read more
Date of stay: February 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:Room 421 was excellent
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NTurza, General Manager at Fairfield Inn Charlotte Gastonia
Responded 14 Feb 2020
Thank you for your feedback regarding your recent stay, we are so glad to hear that you enjoyed your stay! We appreciate the feedback regarding the great employees at the Fairfield and will be sure to share the feedback with them, we look forward to seeing you next time you’re in town.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm a platinum member and always stay at this Fairfield for business. Brandy is the best and deserves special recognition!! She knows everything necessary to make sure guests are comfortable and have all of their needs met. This site is clean and well-kept.
Read more
Date of stay: October 2020
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From the moment I arrived at the Fairfield Inn in Gastonia, I received wonderful service from Nicole Bolt, Director of Sales. My goal was to see the famous Christmas lights in McAdenville, North Carolina. Coming from the Charlotte area, Nicole is very knowledgeable about the region, and she helped prepare me with facts that made my trip to McAdenville that much more meaningful. Nicole helped me download Uber on my cell phone, and she provided spot on directions on what route to take and where to park in McAdenville so that the throng of cars and visitors could be avoided. Polite, knowledgeable, friendly, and mature, Nicole is a wonderful ambassador for the Fairfield Inn in Gastonia, North Carolina.
In addition, I would like to thank Jose who works at this Fairfield Inn. He took a keen interest in helping me when I misplaced my car keys and went out of his way to check the lost and found. Jose is such a gentleman. He carried my luggage to my car when my poodle and I prepared to depart. Thank you both for making my Christmas holiday a memorable experience!
Read more
Date of stay: December 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Awful experience. Check-in took 45 minutes? “We don’t go by confirmation numbers.” What? I was given the wrong room. Then told they would not give me the correct room. It took a phone call to sales or someone and another 15 minutes to get the correct room.
The hotel is not clean at all and in desperate need of repair. We’ve squashed five cockroaches—so far. TVs in our rooms don’t work. Response from the front desk “nothin’ we can do.” More like nothing they care to do.
Poor attitudes. Poor service. It’s hard to believe we are actually paying to stay here. The front desk’s attitude seems to imply that they are doing us a favor.
Are the beds really queen beds? Seem awfully small. Three of our athletes have already left the hotel to stay with parents. Disgusted with the conditions
I can’t find one positive thing to say about this miserable hotel other than it’s relatively close to the State Meet site where we’re competing.
Before this I had a positive impression of Fairfield Inns. No longer.
It’s sad that are my team (we booked 12 rooms) had to stay even one night in this place. Never, ever again.
Read more
Date of stay: May 2022Trip type: Travelled with friends
Room Tip:One tip: Avoid this hotel if at all possible
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Donovan Archie, General Manager at Fairfield Inn Charlotte Gastonia
Responded 21 May 2022
Wbb56, I recognize your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. The condition of all your in your rooms has been shared with our housekeeping and engineering leaders to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver. Sincerely, Fairfield Inn By Marriott
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked one night to attend a wedding. I chose the Fairfield Inn because of Mariott's reputation for excellent service and accommodations. Unfortunately, this location did not live up to that reputation. I chose a single Queen room thinking it would give my husband and I a little extra room. Nope. These rooms are positioned right next to the elevator so the elevator shaft takes up most of the room. One of the smallest rooms I've ever stayed in. The desk clerk was not very helpful nor friendly. Choosing to speak with the maintenance/landscaping staff member than check us in. There was not a luggage valet in the room, so our luggage took up what little floor space was available. Maybe this sound spetty - but we had shampoo and lotion but no conditioner. I had to go to the check in desk to ask for conditioner. Breakfast was adequate, All in all, I would not stay here again and it will make me think again about staying at any Fairfield Inn locations.
Read more
Date of stay: September 2021
Rooms
Location
Service
Room Tip:Do not choose a single Queen room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Initial impression was awesome as the front desk agent , Char, was exceptional. True southern hospitality and appreciation of Bonvoy program loyalty. Offered plan upgrade without me having to ask! The problem I had with this property is in no way the fault of personnel. Upon entering the room I immediately realized this property was a smoking hotel in the past. The room reeked and was almost unbearable!! I used a large can of Kysol but did not help. Marriott needs to completely refurbish A coat of paint and a new shower curtain will not remove years of cigarette smoke. It was in the ac unit, carpet, drywall.....everywhere!! Get it together Marriott. I will go elsewhere if I am ever in this area again.
Read more
Date of stay: February 2021
Cleanliness
Service
Sleep Quality
Room Tip:Until complete refurb, choose another property. Smoking hotel in past life and it smells
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Donovan Archie, General Manager at Fairfield Inn Charlotte Gastonia
Responded 27 Mar 2021
We recognize your time is valuable and appreciate the feedback you have provided. Maintaining a clean atmosphere within our guest rooms and common areas is always a key priority, especially during these unprecedented times. On behalf of the entire team at the Fairfield Inn Charlotte Gastonia, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. As a valued guest, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was one of the worst Fairfield Inns we have stayed in - and we have stayed in many. Upon arriving, the Reception staff barely acknowledged us as they were checking us in. There was no 'We;come'or 'Thank-you for being a Diamong Member'...they handed us the key card and we went on our way. The condition of the room was more on par with a Motel 6 than a Fairfield Inn. The room was smaller than usual, the furniture was worn and the paint scuffed up. Breakfast the next morning was pitiful. The bananas were so green you couldn't peel them. They ran out of coffee and oatmeal by 7:30am. Yes, there were other guests, but it certainly wasn't mobbed. When we went to check-out, there was no one to be found near Reception. I went to the breakfast area only to be told the Reception person had gone to the store to get some more oatmeal. If this had been my first time at a Fairfield Inn, Marriott would have lost me as a customer. Foretunately, I know this was the exception, not the rule.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:There are other hotels nearby. One would be wise to go to one of them.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sorry for delay reply. Unfortunately, we do not have shuttle bus service but our sales team can provide information about local transportation service. Please give us call directly.
Thank you,
Bhavyesh Patel
General Manager
There are more places to choose from in the Gastonia area.
PRICE RANGE
S$144 - S$190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairfield inn gastonia hotel gastonia, fairfield gastonia, gastonia fairfield inn
FORMERLY KNOWN AS
Fairfield Inn Gastonia
LOCATION
United StatesNorth CarolinaGastonia
NUMBER OF ROOMS
90
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
