Best Western Gastonia

Best Western Gastonia

Traveller (30)
Jacuzzi king suite
Room & Suite (15)
Dining (13)

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About

3.5
#8 of 16 hotels in Gastonia
4.0 of 5 bubbles
Location
3.7 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.6 of 5 bubbles
Value
Located in Gastonia,NC, the Best Western Gastonia is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids stay free
Children's television networks
Business Centre with Internet Access
Photo copier / fax In business centre
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Vending machine
Baggage storage
Non-smoking hotel
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Microwave
Cable / satellite TV
Sofa bed
Bath / shower
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Family
Modern
Languages Spoken
English, Spanish, Hindi
Hotel links
Special Offer:Click Here to Book Direct & Save Online

Location

360 Best Western Ct, Gastonia, NC 28054
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 52 out of 100
52
Douglas Airport
Concord Regoinal Airport
41.9 km
See all flights
358Reviews3Q+A37Room tips
Traveller rating
  • 111
  • 90
  • 61
  • 44
  • 52
Time of year
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Popular mentions
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Detailed Reviews
Rosalind B wrote a review Apr 2023
4.0 of 5 bubbles
This is a good spot the location is great because you can see it from the highway and it is located near a few places to eat, you can literally walk out the door to Waffle House and racker Barrel and around the corner to Bojangles but none of this creates noise or disruption to your stay. My room was spacious, clean and thankfully did not have a moldy smell like a competitor during my last visit. The staff is welcoming and helpful but do not pester you during your stay. I received texts to check in to see how my stay was and to see if I needed anything, There is adequate parking both in the front and in the back of the establishment. There is a computer in the lobby for guests to use if needed. Overall, I will stay again.
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Review collected in partnership with Best Western
Date of stay: April 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laurence1001 wrote a review Mar 2023
Wimberley, Texas
Hotel's Favourite
4.0 of 5 bubbles
It's not a fancy place, but it was clean and safe. Here and there some cosmetic maintenance probably needed doing. The front desk clerk that checked us in was very friendly and helpful. It was very convenient for us--we were visiting Crowders Mountain State Park. Restaurants are right nearby. A Cracker Barrel was across the parking lot. The price was right for what you got--not where you'd go for your honeymoon, but decent.
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Date of stay: February 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lmashall77 wrote a review Jul 2021
4.0 of 5 bubbles
Customer service very friendly and helpful. Our room was very clean and neat. We had a refrigerator and a microwave. Due to COVID the best western offered a brown bag breakfast consist of a muffin, breakfast bar, a bottle of water and a cup of hot coffee. Thank goodness Cracker Barrel and the Waffle House is in walking distance.
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Review collected in partnership with Best Western
Date of stay: July 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
leblemarie wrote a review Oct 2020
Jersey City, New Jersey
2.0 of 5 bubbles
Sorry because the employees were very nice but a big bug in my room, dirty, worn and old carpets and noise because of the highway. Very cheap breakfast because of the Covid. Price too much high regarding the location, the situation and the the age of the equipments. Sorry again because this is not about the employees but you should really do something to fix these problem which can have sanitary consequences. Thank you.
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Review collected in partnership with Best Western
Date of stay: October 2020
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Gastonia, Marketing at Best Western Gastonia
Responded 5 Nov 2020
Thank you for taking the time to review of your stay with us. Your kind words concerning our staff is greatly appreciated and will be shared with them. It's very disappointing to hear the rest of your stay was not up to par. Please note this information has been passed along. Despite this, we hope you'll give us a chance in the future to make it up to you.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Guy M wrote a review Mar 2020
Ottawa, Canada
1.0 of 5 bubbles
Bathroom tub was painted with latex paint. With the hot water running it started to peel off, leaving all kinds of peels on my legs. The caulking around the toilet was so shabby that a 5 year old could have done a better job. The door to the bathroom was sticky, dirty and disgusting. «Molly maid » was obviously visually challenged.
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Review collected in partnership with Best Western
Date of stay: March 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Guest Relations Manager at Best Western Gastonia
Responded 22 Mar 2020
Hi 102guym, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. I am sorry that your room was not properly and thoroughly cleaned and maintained according to the high standards of our maintenance and housekeeping staff. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A R wrote a review Jun 2020
Raleigh, North Carolina
2.0 of 5 bubbles
My mom chose to stay at this property for her birthday even though I urged her to stay at a Marriott property. She wanted a room with a jacuzzi, so she booked a weekend here for her birthday. The hotel itself just seems extremely sketchy. The room is accessed from the outside and has a motel vibe to it. The bedding seemed old and the duvet seemed extremely outdated. She was excited about the outdoor pool which was extremely small, but it fit her needs, so I guess that's fine. She was very upset however, that the jacuzzi in her room didn't work. The maintenance man had to come in, interrupting her evening, only for him to say it wasn't going to work. She was supposed to receive some type of refund, and credit of some kind, but management never had this taken care of. She paid full price for a room with a jacuzzi she wouldn't even use. She said the bed was comfy and she enjoyed the breakfast, so that's the only reason I'm giving this location 2 stars. Would never send anyone here.
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Date of stay: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest_Relations_MHR, Guest Relations Manager at Best Western Gastonia
Responded 2 Jul 2020
Dear Valued Guest, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you had issues with housekeeping during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Know that we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DB50777 wrote a review Oct 2023
2.0 of 5 bubbles
1st time ever at a Best Western where there were issues like this. Terrible musty odor, and shower that was barely usable. While the tub faucet had plenty of water pressure, the shower was just a trickle. We should have asked for another room.
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Review collected in partnership with Best Western
Date of stay: October 2023
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kim E wrote a review Nov 2021
Melbourne Beach, Florida
2.0 of 5 bubbles
Everything in this hotel was old and tired. Poor drainage in bathroom sinks and tubs, peeling and bubbling paint on ceilings, sticky doors, etc. We chose this location for it’s proximity to Caromont Regional Medical center for a family medical emergency and it served that purpose, but it is not a hotel that I would return to.
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Review collected in partnership with Best Western
Date of stay: November 2021
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PamEB_BW wrote a review Jun 2021
5.0 of 5 bubbles
Best prices in town with good service. I loved the location and the near by amenities. The staff was very polite attentive without me even asking for anything. The only thing that I didn't like was my mattress was too firm... But I will recommend BW to all my friends.
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Review collected in partnership with Best Western
Date of stay: June 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anthony C wrote a review May 2022
Lynn Haven, Florida
2.0 of 5 bubbles
We stayed at this hotel on May 15, 2022. It was an overnight stop on our way to visit relatives in Ohio. The hotel lobby was remodeled but the rooms were just OK. The problem is that at "check out" a "Hotel Fee" of $3.00 was added to the bill. This charge was not shown on the reservation. When I ask what is was, I was told that it is "Hotel Fee' that is added to all guests, When I complained, the fee was refunded. Will not stay ther again.
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Date of stay: May 2022
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from GAquiltR
Clayton GA36 contributions12 helpful votes
704-868-2000 - call & ask. I've never used the pool but it looks nice. We always go in winter. And I don't take my pets, so I don't know. But call & ask. Enjoy. Right next to hotel, is a Cracker Barrel, Waffle House & Steakhouse, just steps away. And the hotel has a very nice breakfast included in the price.
Anita W asked a question Feb 2015
12 contributions1 helpful vote
what time is check in
Answer from Indy_Fan_Man
Vincennes, Indiana140 contributions63 helpful votes
I have found check in can be done anywhere from noon/one o'clock or there abouts even though posted is 3 pm
50tk1964 asked a question Jan 2015
Kings Mountain, North Carolina
Do all rooms have a hot tub?
Answer from ch0274
Richmond, va
No, only few rooms have hot tub.
Barrett L wrote a tip May 2024
Gulf Shores, Alabama955 contributions111 helpful votes
4.0 of 5 bubbles
"Plenty of parking"
Read full review
Bill G wrote a tip Sept 2023
Belleview, Florida250 contributions43 helpful votes
1.0 of 5 bubbles
"When Booking a hotel - Look for something far away from the INTERSTATE. Or at least a room not facing it."
Read full review
Tom C. wrote a tip May 2023
Brooksville, Florida32 contributions20 helpful votes
5.0 of 5 bubbles
"Perfect for overnight stop. Good location. "
Read full review
billreedred wrote a tip Dec 2022
Sautee Nacoochee, Georgia517 contributions155 helpful votes
2.0 of 5 bubbles
"Stay in rooms away from interstate hwy"
Read full review
cumstead wrote a tip Oct 2018
Pinehurst, North Carolina114 contributions69 helpful votes
3.0 of 5 bubbles
"Do not stay on the back of the hotel...highway traffic is load!"
Read full review
Not the right property for you?
There are more places to choose from in the Gastonia area.
PRICE RANGE
S$122 - S$139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western executive hotel gastonia, best western gastonia, gastonia best western
LOCATION
United StatesNorth CarolinaGastonia
NUMBER OF ROOMS
62
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BEST WESTERN GASTONIA: UPDATED 2024 Hotel Reviews, Price Comparison and 71 Photos (NC) - Tripadvisor

Frequently Asked Questions about Best Western Gastonia
Which popular attractions are close to Best Western Gastonia?
Nearby attractions include Xtreme Xcapes (0.4 km), Belk (0.2 km), and Dillard's (0.5 km).
What are some of the property amenities at Best Western Gastonia?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Gastonia?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Gastonia?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Best Western Gastonia?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Gastonia?
Conveniently located restaurants include Texas Roadhouse, Cheddar's Scratch Kitchen, and The Smoke Pit.
Are there opportunities to exercise at Best Western Gastonia?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Best Western Gastonia?
The staff speaks multiple languages, including English, Spanish, and Hindi.
Is Best Western Gastonia accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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