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BEST WESTERN PLUS Goldsboro

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197 Reviews from our TripAdvisor Community

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Showing 196: English reviews
San Diego, California
Reviewed 4 weeks ago

Spent a few nights here - the room was large, quiet, clean and well appointed. The hotel staff was very nice. The included breakfast was quite good, and included both hot and cold items. I would stay here again.

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Helpful?
Thank Jack B
Manchester, Georgia
Reviewed 1 November 2016

After several days here I am well pleased with the room and service. Staff is very friendly. They have foods and beverage in the late afternoon. Ample parking and well lit. Easy entrance in and out of parking lot.

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Helpful?
Thank Doodleebks
Reviewed 30 October 2016 via mobile

Stayed one night. Comfortable bed (we had a king), clean room (I was a housekeeper for years at a Country Inn & Suites, so I know a clean room when I see one), good water pressure in shower. I felt like it was a great value for the $98 we paid for one night. We looked at cheaper hotels and...

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Helpful?
Thank Sherri R
Whitby, Canada
Reviewed 13 October 2016

I stayed at this hotel and prepaid for my room. After checkout they charged my credit card again for no reason. When I stayed here the second time I brought to their attention to not double charge for my room. My 2nd trip was also prepaid. They did it again a second time even after I my warning not to...

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Helpful?
Thank jake3138
Caroline J, Front Office Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear Jake3138, I am terribly sorry for this inconvenience, we have identified the problem and have repeated the training process with the staff at the front desk. We appreciate your review and bringing attention to this matter. We do hope you will come back to see us again and earn your trust back. If you need any further assistance please...

Pittsburgh, United States
Reviewed 3 October 2016

The hotel was easy to find and convienently close to the people we were visiting. The staff were friendly and helpful, they always greeted us with a smile. The room was fairly quiet. You couldn't hear the street noise, but you could hear doors closing and the shower in the next room. The bed was comfortable. The shower stall was...

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Helpful?
Thank Thomas N
CJohnson0508 G, Front Office Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Thomas N, I wanted to thank you for your time and your kind words regarding our staff and our property. We are so glad that you enjoyed our property and our willing to let others know. We also value your feedback, by telling us what you liked about your stay and how we can improve, you are helping us deliver...

Danville, United States
Reviewed 27 September 2016

Best Western Plus of Goldsboro NC was exceptional in their presentation, professionalism, customer service and customer care. I highly recommend this establishment with zenith confidence that you will not leave feeling cheated or in disgust.

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Helpful?
Thank Brandon D
CJohnson0508 G, Front Office Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Brandon D, On behalf of the entire staff I would like to thank you for your awesome review of our hotel and staff. We value your feedback, and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

A TripAdvisor Member
1 review
Reviewed 25 August 2016 via mobile

We stayed here for one night only long enough to sleep. It wasn't a pre-planned stop. We happened to check in around 1/1:30am with two young kids in tow. Check in was fairly quick and painless until we got to our assigned room. My husband and I were not able to open our room with key card given and room...

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Thank A TripAdvisor Member
Ross H, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Thank you for making the effort to share your thoughts with us. We value you as a guest, and I apologize for the confusion you encountered at check in time. I appreciate you letting me know where additional training is needed. Please contact me at rhalvorson@zmchotels.com if you are coming back to the area. I hope you will stay with...

Painted Post, New York
Reviewed 20 August 2016 via mobile

Hotel was nice enough, beds where comfortable and rooms where clean. That said the room I had on the fifth floor was so hot that my wife had to go down to a room on the first floor to get around. The staff could not fix my reservation problems using points for rooms as they couldn't get a hold of...

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1Thank scott g
Ross H, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear Scott G, Thank you for staying with us and sharing your review. We welcome all constructive criticism, as it helps us to get better. I would like to get some further details about your stay, and attempt to gain your support back. Please contact me at rhalvorson@zmchotels.com. I hope you will give us the opportunity to restore your confidence...

Charlotte, United States
Reviewed 18 August 2016

Staff was WONDERFUL!!! Made sure I had water after a hot day, had food in the lobby, and let me use a conference room for a short meeting that ended up being 4 hours without issue. Always a smile on their faces and eager to please. Rooms are clean and OK for a short stay or an inexpensive family trip.

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Helpful?
Thank Joe P
Ross H, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear Joe P, Thanks for staying with us and posting your nice comments and good rating. I'm glad you found us to be a good value and that we met your lodging needs. I would be happy to hear what areas we could look at that would have made your experience even better. Please contact me at rhalvorson@zmchotels.com if you...

Prince Georges County, MD
Reviewed 17 August 2016

I would certainly stay here again. I was there for my family reunion and the hotel was full with others from 2 different family reunions. They even took a bus. When I was there before, it was the Holiday Inn....Seems they have renovated the rooms and they are quite nice. Lovely hotel and excellent staff. Breakfast was good, never as...

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Helpful?
Thank MzTina608
Ross H, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear MzTina, Thank you for taking the time to write and submit your review of our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. We really appreciate your recommendation and look forward to welcoming you back on a future visit. Sincerely,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Plus of Goldsboro, proud home of the Seymour Johnson Air Force Base, invites you to experience some good ole southern hospitality. Whether you are a professional business traveler passing through or coming to our area, or family vacationers looking for an affordable, and dependably comfortable hotel close to some of North Carolina s most beautiful beaches, Best Western Plus of Goldsboro, will be sure to deliver a high quality guest experience with excellent service. Goldsboro is centrally located in Wayne County, which is home to several wonderful and interesting attractions. We re just minutes from Seymour Johnston Air Force Base, a short drive to the Mount Olive Pickle factory, and less than two hours from Topsail Beach, and the Atlantic Ocean. Other area attractions include the Bentonville Civil War Battle Ground, the ECAP (formerly the George Whitfield) Sports Complex, Nahunta Pork, and you won t want to miss the beautiful Cliffs of Neuse State Park. Traveling with a precious furry companion? We gladly welcome pets!Planning a Wedding Reception, Family Reunion, Graduation Party, or other special event? We have the meeting space that you need, at a price you can afford! So come give us a look-see, you ll be glad you did. With our Can-Do Attitude and Service with a Smile, our Hospitality Team will be sure to exceed your expectations. ... more   less 

Additional Information about BEST WESTERN PLUS Goldsboro

Address: 909 N Spence Ave, Goldsboro, NC 27534-4269 (Formerly Holiday Inn Express Goldsboro)
Region: United States > North Carolina > Goldsboro
Price Range: $126 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Goldsboro 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Holiday Inn Express Goldsboro Hotel Goldsboro
Holiday Inn Goldsboro
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Goldsboro staff and other travellers.
1 question
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Minocqua, Wisconsin

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Questions? Get answers from BEST WESTERN PLUS Goldsboro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Well secured from outside”
 of 5 bubbles Doodleebks, 31 Oct 2016 | Read review
“This hotel was quite noisy at times. If you want a quite room it's best to ask the front desk for their recommendations. Good luck!”
 of 5 bubbles bradfordll, 15 Aug 2016 | Read review
“Ask to be away from the elevators. Whining noise constantly.”
 of 5 bubbles mooth, 15 Feb 2016 | Read review
“Room in the center are quieter.”
 of 5 bubbles earline33, 17 Nov 2015 | Read review
“Choose the any room you wont be let down”
 of 5 bubbles 247joshuam, 22 Oct 2015 | Read review
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