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Holiday Inn Greenville

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Traveller (63)
Room & Suite (70)
Dining (13)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Come and join us at the NEW award winning Holiday Inn of Greenville, NC. We strive to provide each guest with an exceptional customer experience! We have been fully renovated and became an IHG Property in June of 2015. We have apartment suites available for extended stays along with our standard king size rooms and rooms with two queen size beds. We are a pet friendly hotel. There is a $75 non-refundable pet fee. We have ADA handicapped accessible rooms available. Each room is equipped with a mini-refrigerator, microwave and coffee maker. Our new H.I. Restaurant and Bar serves breakfast and dinner daily, along with delicious spirits! Come and see us at the new Holiday Inn of Greenville, NC...and "Stay real, Be You!"
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Property amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Charming
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
205Reviews
165Photos
1Q+A
29Room tips
Traveller rating
  • 63
  • 71
  • 43
  • 17
  • 11
Time of year
Traveller type
Language
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  • English
Popular mentions
The lobby is pretty, but don't be fooled. It's not the worst hotel I've ever stayed in, but it's close to it. The overall smell is kind of musty. The musty smell got worse as we headed to our room. We were placed on the top floor. The decor was modern looking which was nice, but
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Response from IHGService, Guest Relations Manager at Holiday Inn Greenville
Responded 6 days ago
Hi baileyharguess, Your business is much appreciated and thank you for leaving feedback. It is disheartening to read that you find the overall upkeep and condition of our facility way below your expectations. Your thoughts have been taken into account and will be used for further improvement. We hope to see you soon. Many Thanks, Ronald R. Case Manager IHGService
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The positives: bed comfortable, sofa bed pullout worked well. Staff friendly enough. Negatives: bathroom door closed with difficulty due to no clearance between toilet, room a little worn looking overall. Continental breakfast: a joke. Obviously they want you to shell out
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Response from IHGService, Guest Relations Manager at Holiday Inn Greenville
Responded 1 week ago
Hello bscanepa, Thank you for leaving us your review and for spending the night with us here in Greenville. Glad to have been a host to a Member of the IHG Rewards Club. We are grateful for your business with us counting for 9 years now. As IHG's longtime guest, we wanted nothing more but to deliver the good experience you are used to having with our chain. Though it made me smile that our beds and service didn't disappoint, I'm sorry that it wasn't the same story all throughout. I regard your thoughts about what you perceive of the room, the toilet, and the breakfast options. I understand that this didn't please your appetite, bscanepa. I'm sorry that this stay didn't go as perfectly as planned. Don't worry, I took the necessary steps to ensure our management gets to read your post and be discussed amongst all concerned staff. We are always on the lookout for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve. We hope that you will give us another chance to show you the IHG Brand you know and love. Thank you for taking the time to let us know about your stay with us. Best regards, Frank A. Case Manager IHGService
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Nice place people are very friendly.at the time I was there the bar was not running as advertised. The bar tender was very slow. Also prices wher way to high Rum and coke $5.00 ( watered down). Otherwise clean and friendly
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Response from IHGService, Guest Relations Manager at Holiday Inn Greenville
Responded 3 weeks ago
Hello 937jayb! We are honored to have you. It's nice to know that you found your stay adequate, thanks to our accommodating staff and the well-kept rooms. I'm sorry the bar service fell below your expectations. We will use your comments to improve on this area. We hope that this won't be the last time you'll visit us. Kindest regards, Anna R Case Manager IHGService
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The only reason I didn't go with a 5 was because, the room didn't feel super clean...and i honestly can't really can't put my finger on why...the room just kind of felt old and dingy. It was fine. The bed was clean and comfy, the shower did lack good pressure unless it was on
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Response from Santiago L, Manager at Holiday Inn Greenville
Responded 15 Jan 2019
Dear Mr. Jrobba I appreciate you taking the time to post your feedback. We greatly appreciate and value all feedback. I'm sorry to hear about the water pressure in your bathroom, I do apologize about that. We hope you will give us another chance next time you are in Greenville, NC.
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+14
Came to attend the Marine Corps Ball and had the pleasure of staying at this hotel. No carpet spots, peeling wallpaper or...unwanted insects! Our room was simple, clean, no frills. Roomy and very comfortable beds. Soft lighting in the bathroom which helps make those
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Response from Santiago L, Front Office Manager at Holiday Inn Greenville
Responded 24 Dec 2018
Dear WIll, Thank you for taking the time in reviewing our hotel as your feedback is very important to us here at our Holiday Inn in Greenville, NC! As an IHG property it is our goal to provide the best experience for our guests and we pride ourselves on doing so. I'm glad to see that overall you had a fantastic experience at our hotel and we hope to see you next time and this time hopefully for longer than one night.
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Do you have truck parking ?
Yes we do! We have parking on every side of our building with plenty of space for any size truck, even commercial vehicles.
0 votes
"Go to the Hilton !!"
"Ask for a room with a King bed. mine was huge."
"backside of the hotel"
"Rooms on the higher floors are larger and more sunny!"
"2nd floor rooms were very quiet. 2 elevators makes for easier access to your rooms."
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123456
PRICE RANGE
US$113 - US$167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city hotel and bistrocity hotel greenville
FORMERLY KNOWN AS
City Hotel & Bistro
LOCATION
United StatesNorth CarolinaGreenville
NUMBER OF ROOMS
170
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