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Holiday Inn Greenville

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Traveller (63)
Room & Suite (48)
Dining (9)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Come and join us at the NEW award winning Holiday Inn of Greenville, NC. We strive to provide each guest with an exceptional customer experience! We have been fully renovated and became an IHG Property in June of 2015. We have apartment suites available for extended stays along with our standard king size rooms and rooms with two queen size beds. We are a pet friendly hotel. There is a $75 non-refundable pet fee. We have ADA handicapped accessible rooms available. Each room is equipped with a mini-refrigerator, microwave and coffee maker. Our new H.I. Restaurant and Bar serves breakfast and dinner daily, along with delicious spirits! Come and see us at the new Holiday Inn of Greenville, NC...and "Stay real, Be You!"
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Property amenities
Free parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room service
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals
207Reviews
122Photos
1Q+A
29Room tips
Traveller rating
  • 63
  • 71
  • 44
  • 18
  • 11
Time of year
Traveller type
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  • English
Popular mentions
We have stayed at this Holiday Inn numerous times, even before it was the Holiday Inn. The hotel itself is fine, rooms are nice. The problem I had was when I went to the front desk to complain about the weed smokers on our floor, absolutely nothing was done. The man at the desk
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Response from IHGService, Guest Relations Manager at Holiday Inn Greenville
Responded 4 days ago
Hello O4321XOtracym, Thank you for writing a review about your recent stay with us. It’s nice to know that you regarded our hotel and rooms to be nice. I'm sorry to see that the overall smell of the hotel fell below your expectations. Please accept our sincerest apologies for any inconvenience these have caused. As a valued guest, the feedback we receive is highly appreciated as this is our best resource for continually improving guest satisfaction. We hope you would consider staying with us again should your travels bring you back to the area. Sincerely, Dianne L Case Manager IHGService
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Lobby area looked very nice and modern. The person checking me in was very friendly and welcoming. I stayed in one of the junior suites. The room was very nice with wet bar, sitting area, and bed area. The bed space/area was not formally sectioned off from the living room area
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Response from IHGService, Guest Relations Manager at Holiday Inn Greenville
Responded 3 days ago
Hello Princess Y, Thank you for choosing our Holiday Inn Greenville, NC. It is our aim to always make you feel comfortable and I'm sorry to hear that our bathroom was not up to your expectation in terms of space. I understand that breakfast was still not included and we do offer packages where it would be added to the room with a discount. We always invite joy to our guest's travels. I'm glad the room was up to your liking and staff were friendly. We ensure our hotels to be well maintained and I'm happy you've recognized our lobby, and find our hotel's location convenient to local restaurants. With our fast connections that I'm sure you've enjoyed is one thing that we can always offer to show our appreciation. We are always open for suggestions and your feedback is a valuable contribution to that process. I have shared your insights to hotel management and I have faith that this will be discussed with our team to make your next stays a delight. I hope you can visit us again soon! Many thanks, Vice B Case Manager IHGService
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The lobby is pretty, but don't be fooled. It's not the worst hotel I've ever stayed in, but it's close to it. The overall smell is kind of musty. The musty smell got worse as we headed to our room. We were placed on the top floor. The decor was modern looking which was nice, but
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Response from IHGService, Guest Relations Manager at Holiday Inn Greenville
Responded 14 Feb 2019
Hi baileyharguess, Your business is much appreciated and thank you for leaving feedback. It is disheartening to read that you find the overall upkeep and condition of our facility way below your expectations. Your thoughts have been taken into account and will be used for further improvement. We hope to see you soon. Many Thanks, Ronald R. Case Manager IHGService
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The positives: bed comfortable, sofa bed pullout worked well. Staff friendly enough. Negatives: bathroom door closed with difficulty due to no clearance between toilet, room a little worn looking overall. Continental breakfast: a joke. Obviously they want you to shell out
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Response from IHGService, Guest Relations Manager at Holiday Inn Greenville
Responded 11 Feb 2019
Hello bscanepa, Thank you for leaving us your review and for spending the night with us here in Greenville. Glad to have been a host to a Member of the IHG Rewards Club. We are grateful for your business with us counting for 9 years now. As IHG's longtime guest, we wanted nothing more but to deliver the good experience you are used to having with our chain. Though it made me smile that our beds and service didn't disappoint, I'm sorry that it wasn't the same story all throughout. I regard your thoughts about what you perceive of the room, the toilet, and the breakfast options. I understand that this didn't please your appetite, bscanepa. I'm sorry that this stay didn't go as perfectly as planned. Don't worry, I took the necessary steps to ensure our management gets to read your post and be discussed amongst all concerned staff. We are always on the lookout for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve. We hope that you will give us another chance to show you the IHG Brand you know and love. Thank you for taking the time to let us know about your stay with us. Best regards, Frank A. Case Manager IHGService
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Nice place people are very friendly.at the time I was there the bar was not running as advertised. The bar tender was very slow. Also prices wher way to high Rum and coke $5.00 ( watered down). Otherwise clean and friendly
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Response from IHGService, Guest Relations Manager at Holiday Inn Greenville
Responded 30 Jan 2019
Hello 937jayb! We are honored to have you. It's nice to know that you found your stay adequate, thanks to our accommodating staff and the well-kept rooms. I'm sorry the bar service fell below your expectations. We will use your comments to improve on this area. We hope that this won't be the last time you'll visit us. Kindest regards, Anna R Case Manager IHGService
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementHoliday Inn Greenville
New King Room
Framed pictures add an artistic ambience to a very nice, serviceable room...
Shower is sparkly, clean; no grout, grime or lime anywhere.
Soft lighting is helpful at night...
Pleasant (no sour or urine-like smells--yippee!), no frills but durable and doable. Nothing broken or chipped--what a nice change, for a change.
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Do you have truck parking ?
Yes we do! We have parking on every side of our building with plenty of space for any size truck, even commercial vehicles.
0 votes
"Go to the Hilton !!"
"Ask for a room with a King bed. mine was huge."
"backside of the hotel"
"Rooms on the higher floors are larger and more sunny!"
"2nd floor rooms were very quiet. 2 elevators makes for easier access to your rooms."
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PRICE RANGE
US$117 - US$203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city hotel and bistrocity hotel greenville
FORMERLY KNOWN AS
City Hotel & Bistro
LOCATION
United StatesNorth CarolinaGreenville
NUMBER OF ROOMS
170
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