Cascades Mountain Resort, Ascend Hotel Collection
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About
#8 of 12 hotels in Hendersonville
Location
Cleanliness
Service
Value
If you’re looking for a family-friendly hotel in Hendersonville, look no further than The Cascades Mountain Resort.
Given the close proximity of popular landmarks, such as Team ECCO Aquarium & Shark Lab (2.0 mi) and Pisgah Forest Gem Mine & Gifts (2.0 mi), guests of The Cascades Mountain Resort can easily experience some of Hendersonville's most well known attractions.
The rooms offer a flat screen TV, a refrigerator, and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
The Cascades Mountain Resort features 24 hour front desk, room service, and a concierge. In addition, as a valued The Cascades Mountain Resort guest, you can enjoy a pool and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.
Hendersonville has plenty of Chinese restaurants. So when you’re here, be sure to check out popular spots like Kin's Kitchen, LON Sen Chinese Restaurant, and China Garden, which are serving up some great dishes.
The staff at The Cascades Mountain Resort looks forward to serving you during your upcoming visit.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Waterslide
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Snack bar
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English
Location
Contact
201 Sugarloaf Rd, Hendersonville, NC 28792-9386
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215Reviews12Q+A36Room tips
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:Charles-anthony:the HOUSE of Rogerson. wrote a review Dec 2022
Camden, South Carolina180 contributions67 helpful votes
UPDATE…They still have not even begun to start the renovations they said were coming in 2022, yet.!It has been one year since my last visit and nothing has changed! I think it is a bad thing for them to be affiliated with Choice Resorts. They are in need of a serious renovation.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Hotel's Favourite
The Cascades lodge was very good some of the rooms are a little dated. However they are very clean and well maintained. They have a huge swimming with a 100 foot circular slide, also a large "T" shape hot tub . There also have a nice lobby with a fire place. Next to the front desk is a stone pond with a fountain. The facility Is good size with over a hundred rooms available. There is plenty for parking available.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
A very high value for the price. The rooms were decent, and the overall facilities were a little on the worn side; however, the quality of the pool, hot tub, water slide, and lobby made it a great experience.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Amy B wrote a review Dec 2022
The rooms were clean. The pools, spas and water slide made it feel more like a mini vacation for us. Pool area is inside connected to the lobby. Great location. We stayed here before when it was owned by another group and it was just a hotel with a pool and spas.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Do Not Stay Here!!! For a few dollars more stay next door at the Hampton Inn. This place is run down and has bugs crawling inside the rooms. We booked 2 nights and after the first night left and checked in next door at the Hampton Inn. The beds were uncomfortable to the point after the first night stay my wife and I were sore after we woke up. The pictures are deceiving, walls are paper thin and this place is in dire need of a make over. The continental breakfast consisted of a honey bun and an apple sauce. We paid roughly 154 a night where as if we paid 162 at the Hampton could have had a better night sleep and an actual hot breakfast in the morning. I will be contacting Expedia for a full refund for the 2nd night we did not stay.
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: If you mistakenly booked here....Dont let your kids outta site. This is not a good or safe place...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
They must use photos from 30 years ago on the website. No breakfast, even though it was advertised. Bathroom door doesn’t close. No exercise room, which was also advertised. Hallway rugs are stained and gross. Room smells musty. You can hear the noise from the pool throughout the hotel. We heard every word of the room next door’s conversation. Room was not cleaned while we were here. We used points and feel they were wasted.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
dbgeddes wrote a review Nov 2022
With all the negative reviews I saw prior to our trip, I felt I needed to provide my experience as it was generally positive with this hotel. We were traveling with our 14 year old travel softball team group for a tournament. We read the reviews and got a little worried. This is an older facility yes, but it was a great value compared to other hotels in the area and we simply needed a place to sleep for one night and this filled the need perfectly at a great price. It had a very nice common area for the adults in our group to gather, eat, enjoy an adult beverage or 2 after a day of softball. The kids with us enjoyed the indoor pool and water slide. The little interaction I had with front desk staff was positive and friendly. Again, this is an older, very basic facility when it comes to the rooms themselves. The common area was above average aside from the couches/chairs in the common areas could use replacing. This facility fit our needs at a great price for the time of year compared to other facilities. If all you need and are looking for is a decent place to sleep at a reasonable price, this will be all you need.…
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Upon entering the room none of the light switches turned the lights on, you have to use the switch on the lamps which were extremely dusty. Mattresses are old and you could hear the springs when sitting on the bed, it was noisy. The main reason I booked this place was for the indoor pool and hot tubs, the hot tubs were a huge disappointment!! The water was only warm, they were the coldest hot tubs I’ve ever been in and half of the jets were not working and the ones that did work were extremely weak. The pool area was crowded for most of our evening due to a birthday party which left us waiting hours to use it. And there was long black hairs on the shower wall.
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Needs so much work and renovations and should be avoided
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I hate doing bad reviews, this wasn’t a nice hotel. It has a great pool, but the whole place is old. And poorly kept. It has carpets, and it’s not as clean as we would like it. The carpets and the room. Don’t get me wrong, it’s not a dump. But it’s not great.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Bed bug infestation in room 1241, woke up to lots of bed bugs crawling in both beds, on walls and who knows where else. not happy, got moved to another room which was fine but traumatized from the first night.
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
PRICE RANGE
US$79 - US$104 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Cascades Mountain Resort
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsHendersonville
NUMBER OF ROOMS
100
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Claim Your ListingCASCADES MOUNTAIN RESORT, ASCEND HOTEL COLLECTION: UPDATED 2022 Reviews, Price Comparison and 130 Photos (Hendersonville, NC) - Tripadvisor
Frequently Asked Questions about Cascades Mountain Resort, Ascend Hotel Collection
Which popular attractions are close to Cascades Mountain Resort, Ascend Hotel Collection?
Nearby attractions include Needful Things Antique Mall (0.6 km) and Epic Theaters (0.9 km).
What are some of the property amenities at Cascades Mountain Resort, Ascend Hotel Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Cascades Mountain Resort, Ascend Hotel Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cascades Mountain Resort, Ascend Hotel Collection?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Cascades Mountain Resort, Ascend Hotel Collection?
Yes, free parking is available to guests.
What are some restaurants close to Cascades Mountain Resort, Ascend Hotel Collection?
Conveniently located restaurants include Fireside Restaurant & Pancake Inn, El Paso #2, and A Day in the Country.
Are there opportunities to exercise at Cascades Mountain Resort, Ascend Hotel Collection?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Cascades Mountain Resort, Ascend Hotel Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Cascades Mountain Resort, Ascend Hotel Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Cascades Mountain Resort, Ascend Hotel Collection?
Many travellers enjoy visiting Carl Sandburg Home National Historic Site (7.4 km).
Is Cascades Mountain Resort, Ascend Hotel Collection accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.