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The Cascades Mountain Resort

201 Sugarloaf Rd, Hendersonville, NC 28792-9386
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (50)
Room & Suite (29)
Pool & Beach (16)
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A note from The Cascades Mountain Resort
Updated 02/06/20


#7 of 11 hotels in Hendersonville

If you’re looking for a family-friendly hotel in Hendersonville, look no further than The Cascades Mountain Resort.

Given the close proximity of popular landmarks, such as Team ECCO Aquarium & Shark Lab (2.0 mi) and Pisgah Forest Gem Mine & Gifts (2.0 mi), guests of The Cascades Mountain Resort can easily experience some of Hendersonville's most well known attractions.

The rooms offer a flat screen TV, a refrigerator, and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

The Cascades Mountain Resort features 24 hour front desk, room service, and a concierge. In addition, as a valued The Cascades Mountain Resort guest, you can enjoy a pool and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

Hendersonville has plenty of Chinese restaurants. So when you’re here, be sure to check out popular spots like Kin's Kitchen, LON Sen Chinese Restaurant, and China Garden, which are serving up some great dishes.

The staff at The Cascades Mountain Resort looks forward to serving you during your upcoming visit.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Children Activities (Kid / Family Friendly)
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Snack bar
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Convenience store
Gift shop
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Self-serve laundry
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
198Reviews12Q+A31Room tips
Traveller rating
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Popular mentions
Tamera G wrote a review Yesterday
4 contributions
I am very puzzled by the popularity of this resort. The photos online do not do it justice! The rooms are old and in bad need of updating. The bed was so horrible, it was like sleeping on a bale of hay. Carpet was old & room had a musty smell. The shower was nice that’s the only good thing I can say.
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Date of stay: October 2021Trip type: Travelled as a couple
BJS wrote a review Aug 2021
2 contributions2 helpful votes
This hotel had mixed reviews when I started looking for hotels in Hendersonville NC. I have always been very satisfied with the Choice brand of hotels, but this one needs ALOT of TLC. Very sparse continental brkfst, lobby and hallways kept too warm for August weather, had to redo my room keys every time I left and tried to re-enter. The decor was late 1970's early 80's, and as long as it was clean, that wouldn't bother me. BUT when I got to my room, I could see the sheets were fresh and clean, but they had rips and tears in them from so many washings, and there was a 1/2 pot of old coffee still in the coffee carafe...the A/C unit was noisy. I never got to the bar or restaurant, since their hours did not suit my schedule...I never saw a cleaning person, or staff member other than the person manning the front desk. It wouldn't take much effort to get this property up to par, but I won't stay here again The high reviews are very misleading
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Date of stay: August 2021
Room Tip: stay away from a room facing the pool....the halls are very warm with a chlorine smell
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2 Helpful votes
sberger47 wrote a review Aug 2021
Etowah, North Carolina8 contributions3 helpful votes
Kathy Knight helped me through the whole process and the result was phenomenal. We had started with a plated lunch with entree choices for 30 - 40 people. I was at 50 people and Kathy & I had to regroup and go with a buffet. We remained with our three entrees and everything went beautifully. I had nothing but raves about the food. The location has plenty of parking and easy access - no stairs. We even had out of town guests who stayed at the resort at a reduced rate. I would strongly recommend the Cascades.
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Date of stay: August 2021
Trip type: Travelled on business
Camden, South Carolina158 contributions59 helpful votes
We spent one night here in July 2021. A king suite room. Sure, the place is dated. It needs everything to be replaced to bring it up to today’s standards. But it’s still not bad. If you’re looking for a four-star hotel this is definitely not it. Yes, the mattresses are rather firm. Yes, housekeeping leaves a lot to be desired. My suggestion would be to bring some cleaning supplies with you and take care of the trouble spots yourself.Two years ago, I started carrying bathroom cleaner with me. I also bring my own handheld shower and change out the showerhead everywhere I go so I have ample water pressure and I can rinse down the shower and the tub after I clean it. The room we stayed in had a fair amount of dust on the horizontal surfaces, which I cleaned with one of their towels dampened. I also wiped down the tile around the sink and in the bathroom. I even went so far as to clean off the pictures and the lampshades which had not been cleaned in a while. The bathroom sink and the porcelain tub and the tub surround were all clean with Clorox cleanup and nothing was on them. The rinse water was clear. The bedding was clean. The carpet in this room could stand to be re-stretched. It also could use a good deep cleaning. The bathroom towels are a little small for somebody that is 6’3” and 260lbs. It felt like I was drying off with a hand towel. They are also rather rough. The provided shampoo, lotion, and conditioner are all made in China, so they immediately went in the garbage. All this being said, my wife and I will return. It did take a while to get the room cooled off. I also carry a pedestal fan with me when I travel. I guess I’m going to add painters tape to that list so I can tape the curtains by the door shut. I will also buy a mattress topper and a fitted king size sheet with deep pockets. I don’t know about the restaurants because we did not either. The fitness center is closed and the arcade is gone. Thank you Whu flu. Paying more than $125 a night here is too much for what they offer. But for a quickie get away that’s not that far from home and instead of going to dirty Myrtle or Cherokee, this is a good option for me. We did not even turn on the televisions. We also carry our own pillows too.
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Date of stay: July 2021Trip type: Travelled as a couple
Vivian P wrote a review Jul 2021
2 contributions1 helpful vote
No AC in lobby, no handicapped accessible bathroom, would not let me in the room slightly early, had to sit in hot lobby, no elevator, no AC on in room—July, 88 degrees!! Indoor pool off lobby. Fell over coffee table in dark room!! Not guest friendly, not handicapped friendly, & poor management!
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Date of stay: July 2021
Room Tip: Read carefully what is available or not—like elevator. Ensure that room temperature is...
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1 Helpful vote
US$95 - US$156 (Based on Average Rates for a Standard Room)
United StatesNorth CarolinaNorth Carolina MountainsHendersonville
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Frequently Asked Questions about The Cascades Mountain Resort
Which popular attractions are close to The Cascades Mountain Resort?
Nearby attractions include Needful Things Antique Mall (0.6 km) and Epic Theaters (0.9 km).
What are some of the property amenities at The Cascades Mountain Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Cascades Mountain Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Cascades Mountain Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Cascades Mountain Resort?
Yes, free parking is available to guests.
What are some restaurants close to The Cascades Mountain Resort?
Conveniently located restaurants include Fireside Restaurant & Pancake Inn, El Paso #2, and A Day in the Country.
Are there opportunities to exercise at The Cascades Mountain Resort?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at The Cascades Mountain Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Cascades Mountain Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Cascades Mountain Resort?
Many travellers enjoy visiting Carl Sandburg Home National Historic Site (7.4 km).
Is The Cascades Mountain Resort accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.