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Crowne Plaza Hickory, an IHG Hotel

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Traveller (75)
Room & Suite (47)
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About

#6 of 12 hotels in Hickory
Location
Cleanliness
Service
Value
Mixing business and pleasure with style and ease is no problem for Crowne Plaza of Hickory. Located in the beautiful Catawba Valley and less than a hours drive from the magnificent Blue Ridge Mountains, as well as the Charlotte Douglas Airport, Crowne Plaza of Hickory is only minutes away from the famous Hickory Furniture Mart, Hickory Motor Speedway, the birthplace of NASCAR, Lenoir-Rhyne University, the historic downtown area of Hickory known as Union Square, as well as the modern eclectic shopping malls. Lodging in our hotel provides business travelers quick access to almost all major corporations in the Catawba County Area. Unlike other Hickory area hotels, Crowne Plaza of Hickory helps guests stay well rested with specialized Sleep Advantage amenities, including plush bedding and guaranteed wake-up calls. Our spacious guest rooms include complimentary high-speed Internet access, allowing you to stay in touch while visiting for leisure or business.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Saltwater pool
Sauna
Restaurant
Breakfast available
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish
440Reviews0Q+A100Room tips
Traveller rating
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Cori L wrote a review May 2023
1 contribution
The room wasn't so bad for the price. Just expect to not sleep due to constant street racing. If i didn't have an 8 month old & almost 2 yr old waking up crying all hours of the night due to noise; it could be fun. My husband is navy and is used to aircraft flying 12 ft over his face. So he slept fine!
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Crowne Plaza Hickory, an IHG Hotel
Responded 28 May 2023
Hi Cori L, Thank you for staying and sharing your experience at our Crowne Plaza Hickory. We appreciate you as one of our guests! We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service. We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last! Safe travels, Jomar M. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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blueridgeannie wrote a review Apr 2023
Seneca, South Carolina3 contributions1 helpful vote
The lobby is beautiful, and that must be all they care about. The room was average, but there was mildew on the shower grout and on the sink stopper. The tv cable system was messed up the entire stay and repeated calls did no good; the blame was on the cable company; tough luck guest! SOOOO not the standard I expect from IHG!
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Great, as long as you don't leave the lobby!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Leigh H wrote a review Jan 2023
Being a pet friendly hotel with an indoor pool, this hotel was a perfect fit for our short trip to the area. The hotel's lobby was very clean, somewhat dated; however, I greatly enjoy the older architecture and design so that wasnt an issue for us. Our room was clean, nothing amiss, no issues. Traffic outside wasnt much of an issue as we stayed during the week. Parking was plentiful. We were able to park near the closest entrance to access our room, with ease of taking our dogs out for potty breaks in a grassy area of the parking lot. Our 2 small dogs enjoyed being able to travel and spend much time with us, even sitting poolside while our children swam. The staff were pleasant and kind. Spanish speaking maid. Being bilingual, I was able to communicate with her. She was kind, answered brief questions and was very helpful. Our waitress at breakfast was very sweet and a pleasure! She made great recommendations on the breakfast and was helpful. Front desk staff were very accommodating. Provided extra pool towels, obtained additional stock in back that were sold out on the shelf from their little market/pantry area so we could purchase and our needs met. They even mailed our child's bathing suit she mistakenly left hanging in a closet! We greatly enjoyed our stay and look forward to doing so again in the future. Thank you all for a great experience! We appreciate your hospitality very much
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Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Connector24402 wrote a review Aug 2022
4 contributions
I researched this hotel, it is rated number 1 on this site. It was the worst hotel I have ever stayed at. I reserved rooms for my entire team (12) . Everyone had the same comments, dirty, unkempt, peeling wall paper, trashy on the outside with cigarette butts sitting there in plain site for 3 days. I am aware of the workforce shortage but there were cobwebs on my ceiling. The rooms were unacceptable on every level.
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Date of stay: August 2022Trip type: Travelled on business
Room Tip: Spend the money and stay elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TravelManSouth wrote a review May 2022
Nashville, Tennessee1153 contributions345 helpful votes
The hotel - from the outside - looks like an old department store. Inside, the lobby is 1970s - but clean. The rooms - I mean, beyond dumpy. I don't know how anyone can rate them otherwise. The walls are all messed up. The carpets stained. The box springs stained. Everything is 40 years dates - and just horrible. The pillows - harder than a rock. Also, there was a hair on the bed (it happens) and a piece of toilet paper - unsettling. And the baby next door was loud - no sound insulation. I'm not sure how IHG allows this hotel to represent it. Wow. The front desk person was nice. It's cheap on IHG points - but still not worth it.
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Date of stay: May 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jarvisleolaniki... D wrote a review Feb 2022
1 contribution
I must say the Crown Plaza Hickory is a wonder stay. The staff is wonderful, but I must say Jackie is doing an excellent job. I noticed the she is Technically and Knowledgeable at her duties and Responsibilities. As a business client I’ve meet a lot of hotel staff that fumbles a lot, but since my stay I noticed she’s a all around Professional. Over my months of being at the hotel I noticed the passion she has in training her subordinates and even her peers. I can only she has a wonderful and Excellent Leader Traits, and isn’t afraid to excel in her position. Very quick to react to any problems and not afraid to address any short coming issues. A place to bring my 60 plus workers to be comfortable for work during our extended stay anytime in the near future.
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Date of stay: December 2021
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: The Suites
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Roy C wrote a review Nov 2021
Whispering Pines, North Carolina999 contributions206 helpful votes
Wife and I took a suite as it was her birthday trip. Very nice two rooms as well as two complete baths. Shower water pressure was very good. We were able to get rid of most light, but still some creeped in. Internet download speed measured with Speedtest.net was about 35 Mbps and upload about 25 Mbps. Make certain to purchase the breakfast when reserving as it was the best breakfast we had our whole trip.
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Date of stay: October 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cathy Heyl wrote a review Jul 2021
3 contributions
We have stayed at this hotel twice before. Both times were great. This time it is horrible. We were put in a ground floor room when we were told that, although we couldn’t be guarantee the same room we had before, we would be in the general area which was an upper floor. I am very claustrophobic and needed a room where I could see out. As the room is on the bottom floor it is dark and claustrophobic. The room is filthy. There is a dead bug stuck to the curtain. It smells so strongly of stale smoke that I actually threw up. A woman name Devon checked us in. She was unwilling to try to help us. When I called and told her how badly the room smelled of cigarettes, she didn’t respond at all. We have stayed at the Crown Plaza in Ventura, Ca and Pensacola, FL. Never like this and never again.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Room Tip: Just don’t stay here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jennifer H wrote a review Jul 2021
1 contribution
I made sure I took at least 20 mg of Melatonin nightly to fall asleep because the traffic is so loud and frustrating! Mufflers, noise from big trucks, and motorcycles will keep you up late and wake you early. I loved off busy streets in South Florida and this noise from traffic was much more excessive! It was non-stop until about 2 a.m. The A/C also rattled all night. The room was dated. The bathtub drain was slow which caused hhe tub to fill up while I was taking a shower. For no apparent reason, the television intermittently lost connection and didn’t always work the last 24 hrs. of our say. One guest was seen smoking a joint in the stairwell facing state road 70 while the next day another (or same guest?) smoked in a room in our hallway which led to the entire hallway and our room reeking of the skunk weed. We did report it to a young man at the front desk. Not sure how they handle that. I know the traffic and guests’ recreational habits are not within the control of hotel management. Just know, for the lower price, you’re risking a good night’s sleep. Find a place set back from or OFF the main roads. When my husband said “Crowne Plaza,” I imagined a really nice, high-end hotel. This is comparable to a Motel 8 or, as I jokingly said to my husband, the Bates Motel. You get what you pay for.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Benjamin Handley, Owner at Crowne Plaza Hickory, an IHG Hotel
Responded 12 Jul 2021
We apologize for not meeting your expectations during your stay with us Jennifer. Thank you for taking the time to post your review and for providing us with your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BillyMike52 wrote a review May 2021
Nashville, North Carolina88 contributions12 helpful votes
Property obviously understaffed. Restaurant not open. They charged $2 for a bag breakfast which should have been complimentary. Room not adequately supplied. No maid service unless requested. I discussed all of this with the manager after I got home and he was very helpful. Agreed that breakfast bags should be complimentary. I guess I was a little jaded going in because of the name of the Hotel, I expected excellence.
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Date of stay: May 2021
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Room Tip: Rooms with outside entrances may have had pets. I recommend you get an interior room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Crowne Plaza Hickory, an IHG Hotel
Responded 30 May 2021
Hi BillyMike52, Thank you for taking the time to provide feedback. Due to the mandates in place for the prevention of the COVID-19, we've modified a few of our services to keep everyone safe. It is in my dismay to learn that we missed the mark in ensuring the level of convenience and satisfaction every guest should expect from an IHG Hotels & Resorts property. I am sorry you found our breakfast services disappointing and our staff lacking. I have shared your feedback with our hotel management and I'm confident that this will be discussed with our team. We always challenge ourselves to be better and I know that our local team will address the issues that require improvement. It was a pleasure once again to host your visit and we look forward to having the opportunity to restore your confidence in our hotel. All the best, Alice P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$128 - S$155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza hickory i-40 hotel hickory, holiday inn hickory
FORMERLY KNOWN AS
Holiday Inn Select
LOCATION
United StatesNorth CarolinaHickory
NUMBER OF ROOMS
200
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CROWNE PLAZA HICKORY, AN IHG HOTEL: UPDATED 2023 Reviews, Price Comparison and 113 Photos (NC) - Tripadvisor

Frequently Asked Questions about Crowne Plaza Hickory, an IHG Hotel
Which popular attractions are close to Crowne Plaza Hickory, an IHG Hotel?
Nearby attractions include Valley Hills Mall (0.9 km), Kilty Pleasure Tours (0.2 km), and Defy Hickory (0.7 km).
What are some of the property amenities at Crowne Plaza Hickory, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Hickory, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Hickory, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Hickory, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Hickory, an IHG Hotel?
Conveniently located restaurants include Carrabba's Italian Grill, Outback Steakhouse, and LongHorn Steakhouse.
Are there opportunities to exercise at Crowne Plaza Hickory, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Crowne Plaza Hickory, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crowne Plaza Hickory, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crowne Plaza Hickory, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Hickory, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.