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Biltmore Suites Hotel

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Traveller (56)
Room & Suite (34)
Dining (1)
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Overview
  • Excellent33%
  • Very good22%
  • Average16%
  • Poor13%
  • Terrible16%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Suites
Pets Allowed
2 Star Hotel
All hotel details
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Reviews (215)
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36
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LanguageEnglish
67
48
35
29
36
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All reviewsjacuzzi suiteroom was cleanstay at this hotel againfront desk staffhigh point ncryanpetskandigreensboroproteingmaccommodationsmicrowaveheadsfireplace
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11 - 15 of 215 reviews
Reviewed 24 October 2017

The in room AC/Heater unit was sporadic, the toilet was loose, the mattresses are stained and there items left in the room from previous guests. The breakfast provided was substandard. The staff was very friendly and tried with what the had to work with.

Review collected in partnership with this hotel
Thank richarddH6532UD
Response from Kandi H, General Manager at Biltmore Suites HotelResponded 13 November 2017

Thank you for your feedback. We are in the process of updating the hotel.

Reviewed 19 October 2017

Checked into room dark dated furniture close to highway and airport. Missing light bulbs in lamps, tube TV, Jacuzzi room. Twenty years ago this was probably a nice room. Tried to get the staff to help with barf smell next to bed, staff tried to...More

Thank kwo66
Response from Kandi H, General Manager at Biltmore Suites HotelResponded 13 November 2017

Thank you for your feedback. We are in the process of updating the hotel.

Reviewed 13 October 2017

We booked here based on reviews and pictures online. The pictures are horribly misleading. We were driving into town and arrived just before midnight of what was to be our first of three nights. The lobby smelled and looked run down. The room itself was...More

Thank WeedyBurton79
Response from Kandi H, General Manager at Biltmore Suites HotelResponded 13 November 2017

Thank you for your feedback. Sorry your visit was anything other than perfect. We are in the process of updating hotel.

Reviewed 14 September 2017

Awesome staff at the front desk. Close to a few restaurant. Jacuzzi worked great. Definitely could use a drywaller and painter to touch up many bad patches in the hotel. We were very happy with our stay.

Review collected in partnership with this hotel
Thank Mike9876543
Response from Kandi H, General Manager at Biltmore Suites HotelResponded 13 November 2017

Thank you for your feedback we value your opinion.

Reviewed 14 September 2017

Great location, good value, great customer service, decent rooms (needs TLC), comfortable beds. Typical continental breakfast. I chose this hotel because it was pet friendly. Would recommend this hotel.

Review collected in partnership with this hotel
Thank keatar
Response from Kandi H, General Manager at Biltmore Suites HotelResponded 13 November 2017

Thank you for your feedback we value your opinion.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$71 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$71 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (56)
Room & Suite (34)
Dining (1)
Business Centre & Event Rooms (3)
Questions & Answers
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Beth N
22 August 2016|
AnswerShow all 3 answers
Response from Kandi H | Property representative |
yes 10 pet fee per dog per night
0
Votes
Tony E
12 February 2015|
Answer
Response from Kandi H | Property representative |
No only one room is a fireplace suite. To check availability for the fireplace suite please call the hotel. We look forward to hearing from you. Kandi
1
Vote
Room Tips
"I like first floor rooms"
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"Get as far away from the street as possible. Noisy all through the night"
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"Pick another hotel"
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"Rooms away from road front of building on south side is quieter."
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