81 - 85 of 493 reviews
one small glitch was handled gracefully and professionally. we found that the air conditioner in our room would work for a few minutes, then turn its self off. it was around 8:30 at night. Norbert came promptly and ended up bringing us a fan. the...More
Dear Customer, Thank you for choosing our hotel. Glad to hear we was able to assist you anyway we can. Yes, we are sorry about the keys. Please come back again.
I think we arrived a little earlier than the rush? There was water pipe maintenance going on when we got there. Only found out when we got to the room and there was no water in the bathroom. I had seen people working in the...More
Based on TripAdvisor reviews, I asked for a room on the top floor and away from highway noise. Upon checking in, the desk clerk said the highway was far away and it shouldn't bother me. Worse yet, he put me in a middle floor room....More
"We were at the end of the hall on the first floor (room 101) and it was extremely quiet."