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Hotel was very clean. Bed was very comfortable. Room was clean. Bathroom was quite small but ok. It was a pleasant stay for one night business trip. All the normal amenities in the room. There are MANY hotels around Huntersville, but I would stay here...More
Response from hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-BirkdaleResponded 1 week ago
Thank you for staying with us on your recent business trip. It's nice to know you'd stay with us again when traveling this in the future so we hope to see you soon.
We appreciate your helpful feedback and again, thank you for your business....More
The staff is very nice and welcoming. The rooms are lovely and modern. Very clean and well kept hotel. Near the interstate but never heard any road noise! Definitely would recommend this hotel to family and will return.
Response from hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-BirkdaleResponded 20 June 2017
Great review! On behalf of our entire team, Thank you! Your business and your feedback are both valuable and much appreciated. We look forward to welcoming you back again soon!
Overall, this was a perfectly enjoyable property. I would really rate it better than "average," but not "very good."
I think the property could easily get there.
The bed was perfectly fine and was furnished with several pillows, each marked to indicate its firmness. The...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Huntersville-BirkdaleResponded 4 days ago
It was our pleasure hosting your stay, and thanks for sharing your thoughts! We appreciate your kinds words for our in-room amenities, bed comfort, and food options. Also, thank you very much for recognizing those individuals who made an impression to you particularly...More
Needed one night while on the road. This Holiday Inn & Suites offered a good price for the club members. Hotel not too easy to find. Once off of I-77 you had to find your way around a large loop to actually get on the...More
Thank Bob S
Response from hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-BirkdaleResponded 29 January 2018
We're glad you found your way to our hotel and we thank you for staying with us. The traffic pattern can be tricky. It was changed a few years ago to alleviate back-up on the I-77 exit. I find that the DOC has become increasingly...More
I regularly stay at this Holiday Inn Express and always have good experiences.
This time the stay itself was good but I do want to make a remark about the attention and service at the front desk. I arrived around 7.30 PM after a very...More