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Candlewood Suites Jacksonville

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86 Reviews from our TripAdvisor Community

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Showing 84: English reviews
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Reviewed 3 days ago NEW

This place is everything you want when booking a hotel. The overall building is clean and fresh, the rooms are spacious and comfortable, the staff was friendly and helpful (especially Jalisa!). It is a newer building too with updated appliances, furniture and decor. Would definitely stay here in future visits to the area!

Thank Maryanne S
Norfolk, Virginia
Reviewed 2 weeks ago

It was alright.I've stayed in better. Was over all comfortable though.Didn't like the fact that cops was walking up and down hall way sniffing for room doors. Bed was uncomfortable for me.currents were dirty. I think need new matteress.The curtains need to be cleaned. Instruction for TV and DVD player need to be in the room. I couldn't watch my...

Thank Brenda M
Rea D, General Manager at Candlewood Suites Jacksonville, responded to this review

Hi Brenda, Thank you for staying in Candlewood Suites and for your review. Thank you that you find your stay overall comfortable. The management is committed to improve our facilities and amenities to ensure that we exceed guests expectations. We hope to welcome you back to Candlewood Suites to witness the development we are doing in the hotel to serve...

Parrish, Florida
Reviewed 18 January 2017

The price was just right for this hotel. It was clean, it was convenient for the visit, The staff was very professional, courteous, and readily available. The hotel was very clean. I will stay there again.

Thank QLLo
2115HIEX, Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for your review! We appreciate you taking you time to share your experience with Tripadvisor! Please contact us during your next visit to Jacksonville NC area! Candlewood Suites in Jacksonville NC looks forward to seeing you again!

Dunwoody, Georgia
Reviewed 19 November 2016 via mobile

Ms. Valisa Owens was VERY helpful, PROFESSIONAL and understood the art of great customer service, also nice sized comfortable rooms. The place was decently clean and maintained I stayed for 4 days and would stay there again

Thank perryb1
JvilleNCManager, Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for taking the time to share your experience from your stay. I am very pleased you enjoyed the customer service level that Ms. Owens provided. We look forward to your next stay.

Rochester, Michigan
Reviewed 14 November 2016 via mobile

We checked in and got to our room and found several bugs, both live and dead, all over the kitchen floor. We didn't look any further, we went down to the front desk and asked for a new room. The second room was filthy, it had dead bugs squashed on the wall but never cleaned up, food splatter on the...

1Thank marcia2950
Jalisa O, Front Office Manager at Candlewood Suites Jacksonville, responded to this review

Dear Marcia2950 Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Jalisa, O Guest Services

Reviewed 28 October 2016 via mobile

Great staff and beautiful place to stay. Only wish they had lotion and toothpaste. This was one of the best hotels I've ever stayed at. The staff was very friendly the room was very clean and well put together. Love the little things they do like folding the towels and toilet paper in a little triangle!

Thank Starr L
Jalisa O, Front Office Manager at Candlewood Suites Jacksonville, responded to this review

Dear Starr B Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jalisa,O Guest Services

Midland, Michigan
Reviewed 28 October 2016

We stayed overnight on our way through Jacksonville, having never stayed at a Candlewood Suites before. This is a very nice hotel - especially for the price! Our room was great, and this place would be wonderful if you're staying more than just a night or two, with the full kitchen, 2 beds, comfy chair, nice bathroom, and plenty of...

Thank RTMich
Rea D, General Manager at Candlewood Suites Jacksonville, responded to this review

Hi RTMich, Thank you for sharing your recent experience in Candlewood Suites. We are very pleased to learn that you find the overall quality of the hotel very nice especially the rates we offer to our guests. I am sorry that you had an unpleasant encounter at the front desk. The management and staff are dedicated in providing an excellent...

Reviewed 29 September 2016 via mobile

My family attended my cousin's retirement from the Marine Corp and stayed here for 3 days. It was clean, staff was friendly, it was in a great location to restaurants and the base. If ever in Jacksonville, I'd return

Thank William G
Charlotte, North Carolina
Reviewed 4 August 2016 via mobile

This place could easily go above average with a few changes. One get better shower heads. Pressure was very minimal. Need cheap high pressure shower head from Wally world has on off switch on head only 3.99 at Wally world streams water awesome. Allow your guest to eat free breakfast next door at your sister Inn, Holiday express. Put a...

Thank Lwyr
Reviewed 31 July 2016

We stayed here for a month spanning June-July2016. We had a very long journey from the UK, with several delays, so we were tired when we arrived. The front desk lady, I think it was Lisa, was very welcoming and chatty and I felt very at home :) Our room was a little smaller than I expected, but it was...

Thank absyplusfour
Tamy M, Director of Sales at Candlewood Suites Jacksonville, responded to this review

Thank you for taking the time out of your busy day to write a review about our hotel. I'm glad you felt at home here at the Candlewood Suites. Lisa is one exceptional employee. We wouldn't know what to do without her on our team! :) I hope you have safe travels and if you ever come back to Jacksonville...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
At Candlewood Suites Jacksonville, NC, we put the amenities where they really count in your room. Our guests can cook meals in their fully equipped kitchen, relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high speed Internet. Candlewood Suites Jacksonville, NC is within walking distance of many local favorite restaurants. For those guests that prefer to Dine In , a fully stocked Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as Sodas, Snacks, and Ice Cream. Candlewood Suites Jacksonville, NC provides our guests a free fitness center and a comfortable place to do laundry in our Free Guest Laundry room. Much larger than the average hotel room and significantly more affordable than a corporate apartment, the Candlewood Suites is the perfect home away from home for relocation, project, temporary assignment or training needs. Unlike a corporate apartment, the Candlewood Suites does not require a lease or minimum length of stay. Whether traveling for business or leisure, for one night or several months, Candlewood Suites is the solution to your temporary housing needs. ... more   less 

Additional Information about Candlewood Suites Jacksonville

Address: 119 Penny Ln, Jacksonville, NC 28546-7169
Region: United States > North Carolina > North Carolina Coast > Jacksonville
Price Range: $81 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Jacksonville 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Candlewood Suites Jacksonville Hotel Jacksonville
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Questions & Answers

Questions? Get answers from Candlewood Suites Jacksonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is great. They also have a pool.”
 of 5 bubbles aurelior808, 26 Jul 2016 | Read review
“Here is a tip: d o n o t g o t h e r e !”
  • Dog hair matted into couch cushions.
  • Dog hair pull-out bed.
  • One of wads of fur on carpet. Hotel needs to purchase vacuum with attachment for corners.
  • Grease globs on stove pot.
  • Slimey soap dish with residue green soap.
 of 5 bubbles LindaC952, 17 Jul 2016 | Read review
“Any room on a higher floor is a good choice.”
  • Standard Queen Room
  • Standard Room
  • Fully equipped kitchenette
  • Spacy fridge
  • Here you can be your own chef
  • Pots and pans for gourmet cooking
  • Tub with showerhead
  • Queen Bed
 of 5 bubbles philsworldtravel, 10 Dec 2015 | Read review
“from what I could see all rooms were very nice”
 of 5 bubbles A124STkevinw, 14 Sep 2015 | Read review
“If your room in on the courtyard, keep your curtains drawn! It's easy for folks in the common area to see in.”
 of 5 bubbles kuvakas, 8 Aug 2015 | Read review
5 of 5