We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Candlewood Suites Jacksonville

View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Candlewood Suites Jacksonville
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

91 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
There are newer reviews for Candlewood Suites Jacksonville
See the most recent reviews
Showing 89: English reviews
Dallas, Texas
Reviewed 18 March 2016

Tried five time to reach out to management via, fax, email and calls and never got a response back.Visited this hotel a few weeks ago and it was not good. First the staff was okay at the front desk but it was mostly downhill. There was a lot of construction crew that talked loud during the evenving and drink beer...

IHGService, Guest Relations Manager at Candlewood Suites Jacksonville, responded to this review

Dear WORLDISMINE1, Thank you very much for your recent stay at our hotel and for writing us a feedback. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. Sincerely, Dianne L. Case Manager IHGService

Gaithersburg, Maryland
Reviewed 28 December 2015

My wife and I have stayed at many hotels in the past 30 plus years. I have only been compelled to compliment a few in writing. We checked in late on the first night after driving over 7 hours. The young lady at the front desk was very nice and and checked us in with no problem. When we got...

Thank James D
Tamy M, Director of Sales at Candlewood Suites Jacksonville, responded to this review

I first would like to say thank you for taking the time to write a review about our hotel. We strive for excellent customer service skills and Im glad to hear that our front desk agents have provided that for our guest and went over and beyond to make sure you were accommodated. Sometimes the smallest things that you do...

Charlotte, North Carolina
Reviewed 10 December 2015

Would you know Jacksonville, FL? You sure would. But where in the heck is Jacksonville, NC? Well, almost nobody could tell. But now we can! On our recent trip from Fayetteville, NC to New Bern, NC our GPS said we’d take I-95 first and then change to Highway 70. But since we consider ourselves adventurers we decided to take the...

3Thank philsworldtravel
Endwell, New York
Reviewed 15 September 2015

I have stayed in a lot of hotels this is the best place I have stayed in a very long time. Everyone was very friendly and helpful. The room was well organized and very clean. The rates were good and the location was also good. I will stay here each and every time I visit Jacksonville N/C. Thanks to the...

Thank Kevin W
Reviewed 30 August 2015 via mobile

Pros: -soft towels -lots of grassy areas outside for dog business -multiple doors for coming and going Cons: -free internet is spotty -faucet and shower pressure is almost nonexistent -pool is kiddie sized, and outside -no info given to us at check in -we found broken glass around the toilet, we told maintenance and they gave us a broom to...

Thank Daniel K
IHGCare, Guest Relations Manager at Candlewood Suites Jacksonville, responded to this review

Dear Daniel K, Thank you for taking the time to review our property. I am pleased to note that you liked the quality of towels and area grounds. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were...

Virginia Beach, Virginia
Reviewed 14 August 2015 via mobile

Check in was fast and easy. Customer was excellent, the staff was very friendly. Even though it's a pet friendly hotel it was clean inside and outside. It's in the perfect location, it's close to mostly everything. I love that they had free washer and dryer.

Thank Anajbd
Gail S, Public Relations Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for your positive review! We work very hard to maintain a clean pet-friendly hotel and our team strives to provide friendly and prompt service. We hope to see you again if you visit the Jacksonville NC Area.

Columbus, Ohio
Reviewed 9 August 2015 via mobile

Stayed here from May to August (had to - budget cuts). Pet hotel so dog poop everywhere. Dogs in the pool. Trash in hallway & stairwells. Prostitutes frequent here. Hotel smells like urine. Needs overhauled. Think putting a flat screen in the room is an upgrade. Best thing here is the staff.

2Thank Buckibrwns
2115HIEX, Guest Relations Manager at Candlewood Suites Jacksonville, responded to this review

We are sorry that your long term stay here was not a good experience. We do appreciate all of you feedback and will try to focus more on the pet friendly hotel grounds. Thank you for your review and we are happy that our team was able to provide good customer service to you during your stay.

Warrenton, Va
Reviewed 8 August 2015

This hotel is relatively new so the accommodations are clean and up-to-date, as should be expected. Some of the amenities, though, are still surprising; multiple outlets, high-mounted, adjustable shower heads, an easy-to-access and fast wi-fi connection, plenty of counter space. All these made out stay more enjoyable. The staff is the star here! Exceptionally gracious and eager to please. There...

Thank kuvakas
Gail S, Guest Relations Manager at Candlewood Suites Jacksonville, responded to this review

We appreciate you positive review. We hope that you will visit our Candlewood Suites during your next visit to the Jacksonville NC Area.

Virginia Beach, Virginia
Reviewed 7 August 2015

Very pleased with a recent one-night stay. The staff was beyond cordial ... very, very nice welcoming folks. Room was clean and furnishings were well maintained. Outside of building and grounds was well maintained as well. We did have some issues with the remote control for the TV, but, other than that, we couldn't have asked for a better stay.

Thank vabucsfans
Gail S, Guest Relations Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for your review. We are glad our team were able to provide wonderful customer service. We apologize for the issue with TV remote! Hopefully you will come stay with us the next time you visit!

Orlando, Florida
Reviewed 31 July 2015

I can't say enough good things about this property and the staff. The stay was very comfortable and relaxing. The entire staff at the Candlewood Suites were all absolutely amazing, which to me makes all the difference especially when your away from home as much as I am. Two nights a week the manager provides a catered buffet meal on...

Thank Jay B
2115HIEX, Manager at Candlewood Suites Jacksonville, responded to this review

Thank you so much for you positive review. We are very pleased that you enjoyed the hotel , the hotel team and the manager's reception during your stay. We hope to see you again on your next visit to Jacksonville NC.

40 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (40)
Hotel & Grounds (13)
Bathroom (2)
Room/Suite (12)
Family/Play Areas (2)
Pool/Beach Area (1)
Other (10)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Jacksonville hotels
0.1 km away
Extended Stay America - Jacksonville - Camp Lejeune
1.7 km away
Hampton Inn & Suites Jacksonville
3.2 km away
TownePlace Suites Jacksonville
TownePlace Suites Jacksonville
#8 of 30 in Jacksonville
150 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
MainStay Suites Camp Lejeune
MainStay Suites Camp Lejeune
#11 of 30 in Jacksonville
122 reviews
0.8 km away
Fairfield Inn & Suites Jacksonville
2.2 km away
Staybridge Suites North Jacksonville
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
At Candlewood Suites Jacksonville, NC, we put the amenities where they really count in your room. Our guests can cook meals in their fully equipped kitchen, relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high speed Internet. Candlewood Suites Jacksonville, NC is within walking distance of many local favorite restaurants. For those guests that prefer to Dine In , a fully stocked Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as Sodas, Snacks, and Ice Cream. Candlewood Suites Jacksonville, NC provides our guests a free fitness center and a comfortable place to do laundry in our Free Guest Laundry room. Much larger than the average hotel room and significantly more affordable than a corporate apartment, the Candlewood Suites is the perfect home away from home for relocation, project, temporary assignment or training needs. Unlike a corporate apartment, the Candlewood Suites does not require a lease or minimum length of stay. Whether traveling for business or leisure, for one night or several months, Candlewood Suites is the solution to your temporary housing needs. ... more   less 

Additional Information about Candlewood Suites Jacksonville

Address: 119 Penny Ln, Jacksonville, NC 28546-7169
Region: United States > North Carolina > North Carolina Coast > Jacksonville
Price Range: $101 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Jacksonville 2.5*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotwire, Booking.com, Travelocity, Hotels.com, IHG, Cancelon, Priceline, Cheap Tickets, Hotel.de and HotelsClick so you can book your Candlewood Suites Jacksonville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Jacksonville Hotel Jacksonville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Candlewood Suites Jacksonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the first floor near the exit...very convenient for my comings and goings. Very quiet”
cacrawley, 19 Mar 2017 | Read review
“Any room is great. They also have a pool.”
aurelior808, 26 Jul 2016 | Read review
“Here is a tip: d o n o t g o t h e r e !”
  • Dog hair matted into couch cushions.
  • Dog hair pull-out bed.
  • One of wads of fur on carpet. Hotel needs to purchase vacuum with attachment for corners.
  • Grease globs on stove pot.
  • Slimey soap dish with residue green soap.
LindaC952, 17 Jul 2016 | Read review
“Any room on a higher floor is a good choice.”
  • Standard Queen Room
  • Standard Room
  • Fully equipped kitchenette
  • Spacy fridge
  • Here you can be your own chef
  • Pots and pans for gourmet cooking
  • Tub with showerhead
  • Queen Bed
philsworldtravel, 10 Dec 2015 | Read review
“from what I could see all rooms were very nice”
A124STkevinw, 14 Sep 2015 | Read review
5 of 5
US$59* /night
View Deal
View all 11 deals
Prices are for 1 room, 2 adults
Change dates