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Red Roof Inn & Suites Jacksonville, NC

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Red Roof Inn & Suites Jacksonville, NC
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32 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn & Suites Jacksonville, NC
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Showing 32: English reviews
Hamburg, New Jersey
Reviewed 20 September 2016

From the minute I walked into the Lobby and was greeted with smiles and welcomes from Bridgette and Rhea, I knew I was in a down home place. My room on the second floor was clean, clean, clean...the rooms and whole hotel are being redone. Some areas do show the need for updating and repair but the friendliness of the...

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Helpful?
Thank schip429
Management response:

Hi Schip 429, We are very happy and pleased to learn that you enjoyed your stay in Red Roof Inn & Suites. The management and staff are committed to render impeccable service to our guests at all times. The renovation is almost completely done and we can't wait to welcome you back to witness the improvement we have made. Once...

Winston Salem, North Carolina
Reviewed 29 August 2016

I stayed at the Red Roof Inn in Jacksonville NC on Lejeune blvd and my family and I had a great time. The pool was a nice size and very clean! I had a room with a kitchenette and it was very spacious! The continental breakfast was pretty good as well and most of all the staff had excellent hospitality!...

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Helpful?
Thank tamigirl1968
Management response:

Hi Tamigirl 1968, We are delighted to learn that you enjoyed your stay in Red Roof Inn & Suites. The management and staff of Red Roof Inn & Suites are committed to deliver exceptional service to all our guests. We look forward to welcome you to our hotel.

Warwick, New York
Reviewed 22 August 2016 via mobile

First off-get a room on second floor-recently remodeled (July 2016). The room itself is decently clean with the exception of some minor details. If i was just reviewing the room itself I'd say I'm happy with it for only paying $62 total. However, it took about 15 minutes to check in, the credit card machine wasn't working, and...my biggest complaint...

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Helpful?
1Thank morgancjoyce
Management response:

Hi Morgan Joyce, Thank you for your review on your recent stay in Red Roof Inn & Suites. I apologize that the credit card machine had some glitch during your check-in process. We took over the hotel and began renovating the facilities and amenities to better serve our guests. We are in the process of completing the renovation including the...

Reviewed 20 August 2016

The staff is incredible and the room was clean, very spacious. The rooms with the kitchenette are wonderful. The location is great because you have everything you need around gas stations, restaurants, shopping mall. The coolest thing about this hotel is you can bring along your pets for free.

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Helpful?
1Thank Finesha R
Management response:

Hi Finesha, We are happy to learn that you enjoyed your stay in Red Roof Inn & Suites. The management and staff are committed to provide an impeccable service to all our guests. We look forward to welcome you to Red Roof Inn & Suites.

A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 10 August 2016 via mobile

We just stay at the Red Roof inn this past week and had a good time! Had a full sized fridge,nice beds and a nice pool and work out area! Only issues we had that weren't really an issue was, dryer was not working and workers were all over the place. But I definitely would come back again!! Great staff...

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Helpful?
1Thank A TripAdvisor Member
Management response:

We are pleased to know that you had a good time during your stay in Red Roof Inn & Suites. We apologize that our guest dryer was not working during the time of your stay and there were some construction workers as we are renovating the hotel to improve our facilities and amenities. We hope to welcome you back to...

Reviewed 2 August 2016 via mobile

I want to thank your hotel staff for providing a great service with an easy check-in process and a clean updated room. The transformation the hotel has undergone since my last visit is incredible! The new beds are so comfortable!! The lobby when you first enter is so inviting. My family enjoyed the indoor pool and jacuzzi and the delightful...

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Helpful?
3Thank ChrystalJamerson
Management response:

Thank you very much Chrystal for your feedback on your recent stay in Red Roof Inn & Suites. I am delighted to know that you enjoyed your stay and that we were able to meet your expectations. We are looking forward to welcome you and your family back to Red Roof Inn & Suites.

Saint Clairsville, Ohio
Reviewed 28 July 2016

My wife and I was so happy to find this New Red Roof Inn so close to our son. The manager Rea met us in the lobby and spoke to us for about 15 minutes. She welcome us with open arms and told us the renovation was almost complete. The front desk clerk Sheena was so friendly at check-in and...

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Helpful?
2Thank yogibear242005
Management response:

Hi Yogibear242005, We are very pleased to know that you enjoyed your stay in Red Roof Inn & Suites. The management and are committed to provide impeccable service to all our guests. We hope to welcome you and your family back to Red Roof & Suites.

Reviewed 9 July 2016

Over the last 12 years we have stayed at Liberty Inn several trips and it has been a continual down hill slide. Each visit has been more painful than the previous. While fully understanding this inn is undergoing changes this visit will be our last. Admitted the price was reasonable. Upon entering the lobby the appearance is nice but beyond...

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Helpful?
Thank Darrell N
Management response:

Hi Darrell, I am sorry to learn that we weren't able to meet your expectations. Our hotel is undergoing renovation to improve our room amenities and facilities. I hope you were able to notify us so we can immediately address and resolve the issues. The hotel management and staff are committed to ensure that every guest is happy with their...

Reviewed 5 July 2016 via mobile

Positives: Location is close to Camp Geiger. Front desk lady was friendly. Negatives: Rundown. Lots of broken things...toilets, AC, pool filters. Bugs. Rooms smell like old smoke. Problems do not get addressed quickly and I don't believe that mgmt even cares. Hopefully the new owners will fix the problems because it is a good location.

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Helpful?
Thank Stephannie S
Management response:

I am sorry for the inconvenience you experienced on your recent stay at the hotel. We are renovating the hotel to improve the quality of our amenities and facilities to meet our guests expectations. The management and staff are committed to provide great experience to all our guests. I hope that you will give us another chance to see the...

Reviewed 21 June 2016

The manager is very rude and unprofessional, I don't like the way she treat the customers nor the way she treat the house keeping crew. She's very disrespectful and don't know how to talk to people, she talk down to them. No one should have to go to work and be talked to or treated that way and I'm very...

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Helpful?
1Thank Unique K
ReaDenny, General Manager at Red Roof Inn & Suites Jacksonville, NC, responded to this review

Dear Unique K, Thank you for your review. Thank you for clearly stating that the hotel and service are good, it's simply shows the employees are happy and motivated to work at the hotel. The Manager treat guests and employees with so much respect.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Red Roof Inn & Suites Jacksonville NC is strategically located only minutes away from Camp Lejeune Marine Corp Base and different Marine Bases in the City. Our hotel is close to various shopping centers, restaurants and local attractions. Our closed proximity to the beaches of North Carolina make our hotel an ideal place. All rooms feature complimentary WIFI, Refrigerator, Microwave, In-Room Coffee, Flat Screen TV, Hair Dryer, Iron and Ironing Board. Red Roof Inn & Suites Jacksonville is the only hotel that has Heated Indoor Pool and Sauna in Jacksonville NC. We provide complimentary Continental Breakfast. We are a Pet-Friendly hotel. ... more   less 

Additional Information about Red Roof Inn & Suites Jacksonville, NC

Address: 1723 Lejeune Blvd, Jacksonville, NC 28546 (Formerly Liberty Inn)
Region: United States > North Carolina > North Carolina Coast > Jacksonville
Price Range: $108 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn & Suites Jacksonville, NC 2.5*
Number of rooms: 78
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Also Known As:
Liberty Hotel Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn & Suites Jacksonville, NC staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Red Roof Inn & Suites Jacksonville, NC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I really enjoyed the rooms on the first floor.”
JillMorfordApple, 17 Feb 2017 | Read review
“The room facing the stairs coming up from the parking lot is noisy, & the light was very bright on that staircase interfering with sleep.”
A8590LXjanel, 15 Feb 2017 | Read review
“Second floor, corner.”
schip429, 20 Sep 2016 | Read review
“very quite, great value and awesome location”
yogibear242005, 28 Jul 2016 | Read review
“The place overall was quiet.”
Ahames84, 15 May 2016 | Read review
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