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Holiday Inn Express Jacksonville

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Holiday Inn Express Jacksonville
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128 Reviews from our TripAdvisor Community

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Showing 128: English reviews
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Janesville WI
Reviewed 2 weeks ago

I stay at a lot of Holiday Inn Expresses and this one is as good as they come. It was very nice. The breakfast area was well kept and clean. I was disappointed they don't have a fitness room although you are allowed to use the fitness room at the next door hotel. One thing I would like to suggest...

Thank Joe_from_Wisconsin
Atlanta, Georgia
Reviewed 12 March 2017 via mobile

We came in on a business trip and only stayed for one night. But that one night was exactly what staying in a hotel should be, a home away from home. From the moment we walked in, we were greeted by an extremely pleasant young lady who made the check in process flawless and easy. The hallway to our room...

Thank THERaphaelKing
Reviewed 27 February 2017

If your staying in the area for a couple of days and want a nice hotel at a discount price this is the one you want. Just what you would expect from a high quality brand like Holiday Inn and just down the street from a Denny's

Thank garyexpat
IHGService, Guest Relations Manager at Holiday Inn Express Jacksonville, responded to this review

Hi garyexpat, It's always a pleasure to hear from a guest. Thank you for staying at the Holiday Inn Express Jacksonville, FL. I am glad to read that we met your expectations for this visit. I will make sure to share this with the hotel's management so that we can consistently exceed guests' needs. Your perfect rating for the clean...

Hubert, North Carolina
Reviewed 2 January 2017

So my mom stayed here in, June and then it was a positive experience. However this time when she came in, December, My husband had called to give them his credit card number to try to initially book this hotel. They said they couldn't take the card over the phone and they would have to email him a form to...

Thank ctrldsgal
Jalisa O, Guest Relations Manager at Holiday Inn Express Jacksonville, responded to this review

We apologize for the miscommunication concerning the charge concerning your reservation that you made and did not cancel. We apologize for not explaining the credit card authorization properly and for any inconvenience this may have caused. I am happy that your final outcome pleased you by having the funds returned to your account.

Reviewed 21 December 2016

On Monday, December 5, 2016 I arrived in Jacksonville, NC for a training event to prepare me for a deployment to Afghanistan on December 18, 2016. I checked into the Holiday Inn Express. Later on that evening I went to Wal-Mart to purchase a Dell laptop; product ID: 00325-80447-85223-AAOEM, cost $533.93. Every morning when I would leave the hotel I...

Thank Carlos B
IHGService, Guest Relations Manager at Holiday Inn Express Jacksonville, responded to this review

Dear Carlos B, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information....

Reviewed 23 October 2016 via mobile

Stayed for 4 nights. The hotel was quiet and clean. The front desk was helpful offered suggestions of things to do when we found we had time to kill. Breakfast was kept well stocked and offered a good variety of things. Well worth the price.

Thank DLMorrison4
Saint Cloud, Minnesota
Reviewed 9 September 2016 via mobile

This is one of the nicer motels we've stayed at, and the price was good $$! The receptionist was very friendly. I just wish we could of stayed longer, and enjoyed ourselves a little while. The rooms were a nice size. We had a choice of a king sized bed or 2 double beds. The beds were firm but comfortable,...

Thank Joy R
Kernersville, North Carolina
Reviewed 4 September 2016

This was a nice stop for the night. You also have to consider its a Marine Corp town. It was quiet and they had ample parking even for my big truck. It's a non smoking location, so that's a plus. Coffee is available 24/7 and they serve breakfast, but not until 6am, which didn't work for me since I was...

Thank tonydA9356WR
Bar Mills, Maine
Reviewed 31 August 2016

Used for a quick trip to see family living in town. The room was sufficient. But why is the AC barely on when you check in? Not just this hotel, but others. It's incredibly humid in J-ville, and setting the AC at an acceptable level to quell the humidity in the room would help a lot. I, unfortunately, found the...

Thank acchapp
Reviewed 30 July 2016 via mobile

Definitely needs a remodel. The bathroom was so small you couldn't move and housekeeping hadn't even stocked the room with what we needed. But the desk clerk was helpful and nice. Breakfast was good as well

Thank Stormie S

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  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Newly renovated and smoke-free! Welcome to the Holiday Inn Express in Jacksonville, N.C., the area's friendliest hotel. Whether you are coming to visit one of our many military bases, traveling for business or just on your way through, we are the right hotel for you. Our location is in the heart of Jacksonville. Camp Lejeune, Camp Geiger, Camp Johnson and the New River Air Station are all just minutes from our front door. At Camp Johnson you can visit the Beirut Memorial. The Jacksonville Mall is only five minutes away, and plenty of other shopping areas as well. Other available activities in the area include golf, saltwater fishing, scuba diving, kayaking, camping all within twenty minutes of the hotel. After a busy day, you want a comfortable, friendly place to stay. All of our rooms feature wireless Internet, voice mail, coffeemaker with coffee, microwave and refrigerator. Several restaurants are walking distance. You can stay in shape while you're on the road in our refreshing outdoor pool (closed summer 2009 for remodeling) or if a more vigorous workout is what you had in mind, stop by our desk for a complimentary pass to Court's Plus Fitness Center or Golds Gym. Our friendly staff looks forward to seeing you on your next visit to the area. If you have any special requests feel free to contact our hotel directly and we will do our best to accommodate you. See you soon! ... more   less 

Additional Information about Holiday Inn Express Jacksonville

Address: 2115 Hwy 17 North, Jacksonville, NC 28546
Region: United States > North Carolina > North Carolina Coast > Jacksonville
Price Range: $126 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Jacksonville 2.5*
Number of rooms: 118
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Also Known As:
Holiday Inn Express Jacksonville Hotel Jacksonville
Holiday Inn Jacksonville
Jacksonville Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Jacksonville staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for bottled water when you check in.”
Southernkoors, 11 May 2016 | Read review
“Internet was very poor”
100jayb, 31 Jul 2015 | Read review
“Try a different hotel”
IanS642, 1 Jul 2015 | Read review
“3rd floor seemed quiet...odd number rooms face pool and candlewood suites building..”
JohnP552, 13 May 2014 | Read review
“Go to another hotel!”
SallieCw, 30 Apr 2014 | Read review
5 of 5