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Holiday Inn Express Jacksonville

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Traveller (43)
Room & Suite (47)
Dining (4)
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Overview
  • Excellent32%
  • Very good29%
  • Average19%
  • Poor7%
  • Terrible13%
Travellers talk about
“camp lejeune”(16 reviews)
“sweet tea”(4 reviews)
“pancake machine”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (146)
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Traveller rating
44
43
28
11
20
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Time of year
LanguageEnglish
44
43
28
11
20
Show reviews that mention
All reviewscamp lejeunesweet teapancake machineroom was cleancinnamon rollsmiles down the roadtaco bellan older hoteldollar treestayed for one nightcontinental breakfastbiscuits and gravyevery morningwould stay here againnice staystaff was very friendly and helpfulbreakfast was excellent
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11 - 15 of 146 reviews
Reviewed 24 July 2017 via mobile

A great stay for the price. The room was clean and comfortable and the staff was very friendly and helpful. The breakfast was excellent wi th many options to choose from. The location is great for Camp Lejeune and other nearby bases. Very close to...More

Thank Jeff K
Reviewed 22 July 2017 via mobile

The Holiday Inn Express is a nice clean place to stay for the price. It is not super expensive compared to other hotels in the area . The location is great! Within walking distance to Walmart, dollar tree, Golden Corral, Taco Bell, and a Mexican...More

Thank Katie W
Management response:Responded 25 July 2017

Dear Katie W, Thank you so much for staying with us and providing feedback on your stay! I am so glad to hear that our location was convenient to your needs and that your kids had a great time in the pool! We will be...More

Reviewed 2 July 2017

This is an older hotel. I am surprised that it flys a Holiday Inn Express banner. The hotel is clean. The employees are very friendly and very helpful. Wifi is very spotty, could be due to layout of the building.More

Thank 692joep
Response from IHGService, Guest Relations Manager at Holiday Inn Express JacksonvilleResponded 17 July 2017

Hi 692joep, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff and the cleanliness of our room. However, I was concerned to see that...More

Reviewed 18 June 2017 via mobile

I stayed here recently on business and was impressed with the affordability and convenience of this hotel. The building is well maintained, and the staff is attentive. The hotel is convenient to Camp Lejeune, and there is an adjacent Wal-Mart (I was traveling with little...More

Thank Mark J
Reviewed 16 June 2017

I had taken a shower and the water shot out from the side of the tub faucet (Faucet was bent at an 25 degree angle) and the water didn't drain and built up to about 3 inches of water. I was able to manage and...More

Thank Badtazman71
Response from IHGService, Guest Relations Manager at Holiday Inn Express JacksonvilleResponded 1 July 2017

Hello Badtazman71, Thank you for posting a review about your recent stay with the Holiday Inn Express Jacksonville, NC. It sounds like we fell below your expectations, particularly with the room's condition and upkeep. I'm sorry these impacted your visit. We take all reviews very...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Outdoor pool
Tennis Court
Details
Price range
US$61 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$61 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (43)
Room & Suite (47)
Dining (4)
Questions & Answers
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Louis R
23 April 2016|
Answer
Response from Louis R |
are service dos allowed in the holiday inns
0
Votes
Room Tips
"Dont stay at this hotel because if you have an issue then you wont get a response from no one."
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"Ask for bottled water when you check in."
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"Internet was very poor"
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"Try a different hotel"
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