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Shutters On the Banks

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Shutters On the Banks
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949 Reviews from our TripAdvisor Community

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Cleveland, Ohio
Reviewed 5 days ago NEW

You can tell that this hotel was recently remodeled. The rooms are fresh and clean, and the beds and linens are very comfortable. They have a walkway leading straight to the beautiful beach. The only real negative was the toilet was very very low. Also, we were on a ground floor and the people above us were very loud.

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Helpful?
Thank Bill K
Karen V, General Manager at Shutters On the Banks, responded to this review

Dear Bill K, Thank you for your review. We are so pleased that you enjoyed our newly renovated rooms. We are so lucky to have our walkway to the beach our guest just love it just like you did. We apologize for the noise the guest above you made, and the toilet being low. We hope to see you again...

Scotland
Reviewed 6 days ago NEWvia mobile

We stayed in a pool / parking view room - it was definitely just a parking view! It was the noisiest room I have stayed in ever. There was no sound proofing either above or through the walls. The neighbours were not excessively noisy but whenever a toilet flushed, a shower went on you heard every noise. Consequently was awake...

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Helpful?
Thank J0J
Karen V, General Manager at Shutters On the Banks, responded to this review

Dear JOJ, Thank you for your review, we appreciate you taking the time and telling us about your stay. We are sorry that you didn't enjoy your stay with us and you had noise issues from the other guest. We will look into our breakfast area and the food not being replaced in a timely manner. Again, we thank you...

Reviewed 1 week ago via mobile

Really nice and friendly staff, let us check in a few hours early. Room was very clean and beds were comfortable. The best part was the walk to the beach in just seconds from our room. Nice gazebos and seating areas. Loved it here, will definitely be back !

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Helpful?
Thank Allegra C
Karen V, General Manager at Shutters On the Banks, responded to this review

Dear Allegra, Thank you for your review, we are so happy you enjoyed your stay with us. We love having our guest being able to go to the beach or guest seating at the gazebo and enjoy themselves while here. We can't wait till your next visit. Enjoy your summer. All my best, Karen

preston
Reviewed 1 week ago via mobile

Really enjoyed our 3 nights here. Lovely room. Good size and nice clean bathroom. Nice little indoor pool, there is an outdoor but it wasn't open when we went. Lovely gazebo near the beach, but they need to keep the smokers from using it as a smoker's hut. Nice breakfast and great staff. It's in a great position for seeing...

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Helpful?
1Thank goodmojoPreston
Grand Rapids, Michigan
Reviewed 2 weeks ago

We had originally booked for the new "towers" room but it wasn't ready so we got a 2nd floor room. The room was absolutely beautiful! A living room with TV, also a TV in the bedroom, divided by "white shutters" and while the bathroom working area was a bit small, it was very clean. There is a nice boardwalk which...

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Helpful?
Thank Barb J
Karen V, General Manager at Shutters On the Banks, responded to this review

Thank you for your review,we are so happy we could accommodate you with our tower building still under renovations. We appricatee your understanding. We are pleased to know you enjoyed your room and stay with us. We hope to see you again soon. Safe travels, Karen Vick General Manager

Reviewed 2 weeks ago via mobile

This is my third time here and I would like to take a moment to thank the wonderful front desk staff who helped find me a room for an extra night when I fell ill. They let us stay in our room until the new one was cleaned and ready. I truly appreciate their help and accommodations. I will definitely...

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Helpful?
Thank Cmt2009
Karen V, General Manager at Shutters On the Banks, responded to this review

Dear Cmt2009, Welcome back! We are delighted to hear that you are a returning guest, we love all our guest and get excited to see them year over year and hear all about the families. We are sorry that part of your stay you fell ill, we hope you are feeling better now. Hope to see you again soon, KAren...

Sanford, North Carolina
Reviewed 2 weeks ago via mobile

They are renovating and the new building is not open yet. So, the rooms you will be in are old. Smells weird and sheets didn't seem fresh. Carpet is old and dirty sand is all in the cracks of the tiles. In door Pool and jacuzzi were clean. Staff is very friendly.

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Helpful?
Thank Elizabeth D
Karen V, General Manager at Shutters On the Banks, responded to this review

Dear Elizabeth, Thank you for your review. We are sorry to learn that you were unhappy with your stay. Our main building is older which was renovated two years ago, we will look into the weird smell and the sheets. Yes, we are renovating our tower building to be open mid May, these rooms have been completely renovated with new...

Greensboro, North Carolina
Reviewed 3 weeks ago via mobile

The staff at every position was very nice and welcoming. The breakfast is good with variety and the location is perfect. Really close to beach and has a nice gazebo to sit and watch the ocean. Room was very clean and we will def be back.

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Helpful?
1Thank flipster23
Karen V, General Manager at Shutters On the Banks, responded to this review

Dear Flipster23, Thank yu for taking the time to review our property, we are so delighted to know that all our staff was nice and welcoming. We love our gazebo to sit and watch the ocean from a distance to keep out of the sun too. Thank you again and we hope to see you again soon. Safe travels,

A TripAdvisor Member
Level Contributor
15 reviews
5 hotel reviews
7 helpful votes
Reviewed 3 weeks ago via mobile

My husband and I took a bit of a detour on our trek to visit friends in Florida. We visited Kill-Devils Hill about three weeks after the hurricane. Our accommodations at Shutters were remarkably pleasant. Not knowing what to expect in the aftermath, the road in front of the hotel needed some repair, but overall, everything was lovely. We upgraded...

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Helpful?
Thank A TripAdvisor Member
Karen V, General Manager at Shutters On the Banks, responded to this review

Dear Guest, Thank you for your review, we appreciate you taking the time to tell us about your stay. You are one brave family to take a detour right after the hurricane, we are glad it all worked out for you. Our Oceanside rooms offer the best views in season and off. We are happy you had a chance to...

Harrisburg, North Carolina, United States
Reviewed 3 weeks ago

This is a Mom and Pops type of motel. It has been remodeled and is very clean. A small breakfast is included with the price. The staff was very friendly and made you feel at home. The only negative thing I have to say is that we could hear the people above us walking around.

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Helpful?
Thank Janice H
Karen V, General Manager at Shutters On the Banks, responded to this review

Dear Janice, Thank you for doing a Trip Advisor review for us, we appreciate the time you took to let us know about your stay. We always try to make our guest feel like family and as comfortable as home. We do apologize that you could hear the other guest walking around above you. We hope to see you again...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oceanfront location, each room is equipped with two queen beds or one king and a sleep sofa and include a refrigerator,in-room phone, TV with HBO, AM-FM radio and highspeed internet. All efficiencies are equipped with full kitchens. We also have a limited number of King Studio Suites available. Complimentary continental breakfast. complimentary passes to the YMCA. Newly renovated rooms and efficiencies for 2016. ... more   less 

Additional Information about Shutters On the Banks

Address: 405 S Virginia Dare Trl, Kill Devil Hills, NC 27948 (Formerly Colony IV by the Sea)
Region: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Price Range: $183 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shutters On the Banks 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Shutters On The Banks Hotel Kill Devil Hills
Colony Iv
Hotel Style:
#1 Family Hotel in Kill Devil Hills
#3 On the Beach Hotel in Kill Devil Hills
#3 Romantic Hotel in Kill Devil Hills
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Questions & Answers

Here's what travellers have asked, with answers from Shutters On the Banks staff and other travellers.
9 questions
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Questions? Get answers from Shutters On the Banks staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevator. There are rooms that face the ocean in the regular hotel, ask.”
Bucket4Me, 13 Apr 2017 | Read review
“Top floor a MUST!”
phut424, 5 Mar 2017 | Read review
“Make sure you're on the second floor in the motel section for best views”
lindaclif2n11, 19 Feb 2017 | Read review
“The tower building is closest to the ocean.”
499JulieS499, 3 Dec 2016 | Read review
“Any room is going to be wonderful, honestly!”
JacquelynK882, 27 Nov 2016 | Read review
5 of 5