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About
#2 of 4 hotels in Kings Mountain
Location
Cleanliness
Service
Value
Thank you for choosing our Hotel and being our guest! Since we are all aware of the critical situation that is happening around the world with COVID-19 we would like to assure you as our guest that our Hotel is taking standards for hygiene and cleanliness very seriously and are taking steps to ensure the safety of our guests and associates. The health and safety of our guests and associates is our top priority. In accordance with recommendations from public health officials including the CDC, we have implemented enhanced operating protocols from check in to check out and everything in between. This includes the following: Guest Rooms: We are using cleaning and disinfecting protocols to clean rooms after guests depart and before the next guest arrives, with particular attention paid to high-touch items. Public Spaces: We have increased the frequency of cleaning and disinfecting in public spaces, with a focus on the counter at the front desk, elevators (and elevator buttons), door handles, public bathrooms and even room keys. Back of House: In the spaces where associates work “behind the scenes,” we are increasing the frequency of cleaning and focusing on high-touch areas like associate entrances, laundry rooms and staff offices. Experience the feeling of family at the Super 8 Kings Mountain. Located within the Charlotte, NC, metropolitan area, our hotel staff strives to create a unique guest experience that meets your individual needs. Our convenient location on I-85 just 30 minutes from Charlotte Douglas International Airport makes getting to Kings Mountain a breeze. Once you arrive, enjoy free continental breakfast or catch up on email using free Wi-Fi throughout our hotel. If you happen to be in Kings Mountain for business, we feature a business center with copy and fax service as well as a meeting room to allow you to keep up with your tasks. Our hotel allows pets for a small fee, while conveniences such as a microwave and mini-refrigerator in every room make being on the road feel more like home.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness / spa changing rooms
Free breakfast
Kids stay free
Business Centre with Internet Access
ATM on site
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Saltwater pool
Complimentary Instant Coffee
Complimentary tea
Vending machine
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Radio
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Location
Contact
106 Holiday Inn Dr, Kings Mountain, NC 28086-3688
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32Reviews1Q+A2Room tips
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I have never stayed at comfort inn before or have made a review on a hotel but I felt this was very needed. Due to the Marriott being overbooked I had to stay for one night during my work visit here in NC. The pictures online look nothing like in person. The elevator was disgusting with a smell so bad I almost threw up in my mouth and no I am not exaggerating. The hall way smelt of chlorine, hot musty air. The hall ways had trash cans and brooms laying around. The AC in my room was not on when I arrived so I got an instant swift of hot, musty air. The entire building smelt so bad I had to wear a mask to keep from gagging. The bathroom toilet wasn't cleaned thoroughly and the shower curtain was barley hanging on. I wanted to leave so bad but I had no other option and stuck it out for 1 night. Please have this hotel remodeled or deep cleaned.…
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Date of stay: August 2022Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, Other at Comfort Inn
Responded 18 Aug 2022
Dear leenp1995, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We take the value on your report regarding the condition of the air conditioning system and the cleanliness of our hotel. We will act on these complaints and will fix all problems as soon as possible. Your business is our priority and assure you that management has taken all the steps to make sure that all the rooms are clean and our ultimate goal is to make sure each guest has a comfortable stay. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My parents and I stayed at this hotel during an overnight trip to Kings Mountain. One of the reasons we chose to stay here is that we have always enjoyed our stay with Comfort Inn, as we have stayed at several in the Choice Hotel chain across North Carolina. One of the things we like the most is the hot breakfast which is included with the rate. We enjoyed our breakfast very much. I had a mini-omelet, sausage links, a biscuit, coffee, and juice. Upon check-in, the young lady advised me that the carpet had been cleaned that day on 2nd floor. She cautioned me to be careful walking from the carpet to the tile floor. It was slippery and I was concerned for my 85 and 83 year old parents. The carpet in our room was VERY damp, and it even felt wet when I walked on the carpet with bare feet. A pair of shorts and shirt fell off my bed onto the floor while I was sleeping during the night. The shorts and shirt felt wet when I picked them up off the floor. The exhaust fan in our bathroom was loud and annoying. We couldn't leave the light on in the bathroom for getting up during the night. On a positive note, our beds were comfortable and the room was quiet. This hotel is about 3 miles from the new Two Kings Casino, opened by the Catawba Indian Tribe. The casino is located at the Dixon School Road exit off I-85.…
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Date of stay: July 2021
Rooms
Location
Service
Room Tip: Our room was on the rear side of the building. Not a good view of anything, but quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, Other at Comfort Inn
Responded 21 Jul 2021
Michael D, Thank you for choosing our hotel during your Kings Mountain trip getaways. We are happy to see the rating and to read the pros of your experience, yet we regret to hear of the inconveniences that you experienced due to our carpet and the exhaust fan in our bathroom. All guest complaints are taken seriously, and we want to assure you that the problem you brought to our attention is being addressed. On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Hotel looked nice on website. Got there and the first thing you notice is the hallways smell terrible. So dirty. Walls and room doors filthy. Pool is closed, both elevators broken. Not sure we’ve ever stayed in a worse hotel. Beware.
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, Other at Comfort Inn
Responded 9 May 2021
Grtdeli, We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies to ensure that each guest has a pleasant and comfortable experience in the future. I am very sorry for the cleanliness issues that occurred during your time at our hotel. We do strive to present a super clean property, and I am reviewing your comments with our housekeeping team to make sure all needed improvements are made. It was a pleasure to serve you while you were in town and I apologize once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Lobby is big and nice. Area where you walk in to get to the room smelled like weed and the elevator as well. People stood outside the door area and smoked. First room was not great so I asked for another. They were accommodating, but the TV in that room was not that big. Bed was not "premium" bedding. I could feel the springs in the mattress. They have made upgrades to make it better. Glad it was only 60 bucks to stay one night. Breakfast was pretty good. Filled us up for the trip home.
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Date of stay: January 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tina M, Other at Comfort Inn
Responded 22 Jan 2021
Hi TrianneY, I am so sorry that you smelled smoke in your room. Unfortunately, despite our efforts to ensure that nobody smokes in non-smoking rooms, it does occasionally happen and I hope you’ll accept our sincerest apologies for the smell of smoke that you experienced. Thank you so much for taking the time to share this review and for informing us to give us the opportunity to address this situation. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I usually don’t write reviews, but for this comfort inn I have to. I’m a diamonds reward member so I stay at a lot of comfort inns throughout the year for work. First I came in and none of the staff were wearing mask. As I was checking in more staff came through the door with one of the staff members finger cut, while the others were trying to help her. The whole hotel had a horrible smell to it. My friend and I went to the room and as we were walking the smell got worse. We got to our room and we both agreed it smelt like cigarette smoke. The bathroom was dirty and stupid me sent pics to my friends on Snapchat asking if I should say something or just clean it. There was dried pee on the toilet seat. I went downstairs to just leave. They did offer me another room, but with the smell there my coworker didn’t want to stay there. So we left. I was still charged for one night. I would suggest just going across the street to the holiday inn. Also I called because I saw I was charged for the night. The manager said he and housekeeping went in and could smell nothing. Literally walking to the room you can smell a stench in the building. The outside may look nice, but ask to see your room before getting the place.…
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Date of stay: October 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Repost
Helpful
Response from Tina M, Other at Comfort Inn
Responded 13 Oct 2020
243dukeg, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. I apologize for any inconvenience that you experienced due to the unpleasant smelled and the bathroom was not properly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Your feedback is certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience. We look forward to showing you how we have learned from your experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is very convenient off the interstate. The check in gals were upbeat and cheerful. Our room was very nice, clean and quiet on the first floor. We enjoyed our breakfast station. I would have liked some sort of real egg dish, but they had a pretty good selection. The sweet pregnant girl was so nice and she was really working to keep everything clean. We felt like the hotel took good measures to make us feel safe. We swam in the pool in the morning and it was a perfect temperature. They have improved this hotel from when it was Super 8. We will return when we visit the grand daughter. Close to restaurants.
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Date of stay: August 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tina M, Other at Comfort Inn
Responded 20 Aug 2020
Hi sherrycat, Greetings from Comfort Inn Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We will happily share your comments with our staff and we look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was nice however the bathroom was so small. Whoever designed it did not think to well. I was in 214 which was by the elevator and the ice machine. Didn't get much sleep due to lots of people getting ice at all hours of the night. A little kid was screaming out my door for his dad. Breakfast was empty and nobody in site to replenish it. The pool was closed due to the covid 19.
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Date of stay: June 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tina M, Guest Relations Manager at Comfort Inn
Responded 15 Jun 2020
Dear Valued Guest, It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. I want to apologize for the issues that you experienced when staying with us. We appreciate your loyalty and we are deeply saddened to hear that we fail to give you a great stay and experience. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made with our service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my first time visiting King Mountain. I enjoyed my stay at this Comfort Inn. The staff was friendly and helpful.. My room was clean, well stocked, and the breakfast good. Worth visiting again.
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Review collected in partnership with this hotel
Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tina M, Guest Relations Manager at Comfort Inn
Responded 6 Apr 2020
Hi 592destiny, Greetings from Comfort Inn. Thank you for taking the time to let us know how you enjoyed your stay with us! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We hope to impress you again during your next visit and we thank you for sharing your experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A great place for a modest price. Can't beat it. Very clean, recently updated. All the staff were friendly and helpful, especially the man at the front desk. We were on a road trip and usually chose our motels the day we needed one as we didn't always know how far we would travel. This motel rated at the top of all the motels we stayed in!
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Date of stay: February 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tina M, Guest Relations Manager at Comfort Inn
Responded 2 Mar 2020
Hi Karen W, Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. We are really appreciative of your generous compliments about our great and clean rooms, friendly and helpful staff, and our service. Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better. We look forward to welcoming you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I went up to handle personal business in the area. This was the first time I ever stayed at this location. Super nice clean and taken care of. I was held over in my meeting and the owner was super nice to my family to whom I had left over at the motel. Thank you I will be giving you all my business when in the area.
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tina M, Guest Relations Manager at Comfort Inn
Responded 2 Mar 2020
Hi kimberlichestnut, Thank you for sharing your kind and wonderful review. It means a lot to us that you’ve taken the time to share many positive features of your most recent stay with us. Your five-star review is greatly appreciated. Thank you for your compliments to our staff, and high standards of cleanliness and hospitality. Thank you so much for your business and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$80 - US$99 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kings mountain best western
FORMERLY KNOWN AS
Super 8 by Wyndham Kings Mountain
LOCATION
United StatesNorth CarolinaKings Mountain
NUMBER OF ROOMS
102
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Claim Your ListingCOMFORT INN: UPDATED 2022 Hotel Reviews, Price Comparison and 74 Photos (Kings Mountain, NC) - Tripadvisor
Frequently Asked Questions about Comfort Inn
Which popular attractions are close to Comfort Inn?
Nearby attractions include Crowders Mountain State Park (4.0 km), Kings Mountain Gateway Trail (1.4 km), and Kings Mountain Historical Museum (1.5 km).
What are some of the property amenities at Comfort Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Comfort Inn?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at Comfort Inn?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
What are some restaurants close to Comfort Inn?
Conveniently located restaurants include 238 Cherokee Grill, Blackwood's Drive-In, and Love's Fish Box.
Are there opportunities to exercise at Comfort Inn?
Yes, guests have access to an outdoor pool and locker rooms available in the fitness centre during their stay.
Are there any historical sites close to Comfort Inn?
Many travellers enjoy visiting Kings Mountain National Military Park (10.6 km).