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I traveled to Kinston for my mothers funeral. Arrived to learn we could not check in at 1pm because no rooms were ready. Bags of laundry in the lobby, staff sitting around yapping and one staff on the portico smoking and on his phone.
1 Thank zacheus3
Response from KinstonExpress, Manager at Holiday Inn Express Hotel & Suites KinstonResponded 1 November 2016
I would like to extend my sincere condolences to you and your family in your Mother's passing. During a time such as that, I realize the amount of frustration and mixed emotions that you were feeling. Our firm is here to serve and...More
Got a first floor room. So we were just relaxing in the room when I noticed the baby spiders crawling all over our bed. I killed about 10 of them before I just decided not to look. Then the person who stayed in the room...More
Response from KinstonExpress, Manager at Holiday Inn Express Hotel & Suites KinstonResponded 14 September 2016
Thank you for the four star review. I have taken detailed notes from your feedback and will use them to enhance my services to you. I apologize that you encountered things that made your stay unpleasant, but I am glad that you was...More
We stayed here for one night. It was a completely unplanned stay, as we were pushing for the coast but were unable to make it that far as we were very tired. We arrived at 2:00 a.m. hoping there would be an available room at...More
Response from KinstonExpress, Manager at Holiday Inn Express Hotel & Suites KinstonResponded 5 September 2016
Thank you for the beautiful feedback that you left our Hotel. We live to serve and I am glad that our service was to your satisfaction. I am glad that we were able to reunite you with the left behind item thus increasing...More
this hotel is conveniently located next door to a movie theater, golden coral and several restaurants within a short drive. the renovations going on didn't effect us and will be a nice upgrade. asst GM Michael was very pleasant and was thankful for a 1pm...More
Thank victoria g
Response from KinstonExpress, Manager at Holiday Inn Express Hotel & Suites KinstonResponded 25 July 2016
Dear Victoria G,
Thank you for the kind words that you left us. We are greatly appreciative that you were satisfied overall from your visit to our Hotel. As we're under renovations, I'm glad that your rest and relaxation wasn't disturbed while we upgrade. I...More
Up on arrival was greeted at entrance and was told we couldn't park in lot. Going to blacktop Sunday morning. Got up this morning and cars went through barricades and parked. People was really angry. This place is remodeling and it sucks.
Next stop Hamilton...More
Response from KinstonExpress, Manager at Holiday Inn Express Hotel & Suites KinstonResponded 19 July 2016
I would like to take this time and thank you for taking the time to leave us feedback from your visit to our Hotel. As we're under renovations, I do apologize for the condition of the parking lot during your visit, but please...More
US$100 - US$159 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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