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I stayed 12/30 and got no sleep. The beds were awful. I emailed the General Manager and never heard back. I emailed choice hotels and got no response. Piss poor management and customer service. Renee room 313
The rooms were fine here and comfortable but the people made the experience better. From the lady at the desk to the wonderful breakfast coordinator, we felt welcome. Breakfast was very good and checkout was a breeze. This was an unplanned stay due to weather...More
We were trying to get home to Charleston,SC having left Rotterdam,NY the day before .The weather app on our phones indicated it would be snowing hard
on I95 by 5PM. Luckily,we checked into the Comfort Inn where we found the staff to be most accommodating....More
I came home to visit for an extended weekend and chose this property. Close to 95 and within driving distance to tons of local restaurants. The room was very cozy and modern. The breakfast area was clean and everything was fresh. But the service was...More
Response from KELLIE K, Guest Relations Manager at Comfort Inn LumbertonResponded 29 December 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff...More
Brief overnight stop to rest.
PROS - Surprisingly, the beds were comfortable. Shower and bathroom were clean. Room was average, plenty of space. Breakfast buffet always a bonus.
CONS - Bathroom door needs some attention, see picture. Wallpaper peeling in breakfast area held together with...More
Response from KELLIE K, Public Relations Manager at Comfort Inn LumbertonResponded 13 December 2017
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the issues on your recent visit. I have shared your feedback...More
Dear Valued Guest,
Thank you again for allowing us to accommodate you with your traveling needs. The answer to your question regarding the pool it is not indoor. If it was open, it would close at 10pm. If you need... More
Dear Valued Guest,
Thank you again for allowing us to accommodate you with your traveling needs. The answer to your question regarding the pool it is not indoor. If it was open, it would close at 10pm. If you need additional information regarding any of our amenities, please feel free to contact the hotel at 910.345.0260. Have a wonderful day.
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"do not stay on the side where all the trucks park. That is why I say hotel was not quiet."