We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
01/10/2017 02/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Quality Inn & Suites

    13470 E Independence Blvd, Matthews, NC 28105-4958
    Hotel website
    Save
    Lowest prices for your stay
    Please select your travel dates.
    TripAdvisor uses this information to find you the lowest prices for your stay.
    01/10/2017 02/10/2017
    US$79
    US$76
    SAVE US$3
    US$79
    US$76
    SAVE US$3
    US$79
    US$76
    SAVE US$3
    Traveller (44)
    Room & Suite (39)
    Dining (6)
    Hilton Charlotte Center City
    1,432 reviews
    #29 of 178 hotels in Charlotte
     
    The Ivey's Hotel
    126 reviews
    #1 of 178 hotels in Charlotte
     
    Homewood Suites by Hilton Charlotte Ballantyne Area
    659 reviews
    #2 of 178 hotels in Charlotte
     
    Hampton Inn & Suites Charlotte - South Park
    692 reviews
    #3 of 178 hotels in Charlotte
     
    Overview
    • Excellent50%
    • Very good23%
    • Average11%
    • Poor8%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn & Suites
    Special Offer: Choice Privileges Points
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Hilton Charlotte Center City
    1,432 reviews
    #29 of 178 hotels in Charlotte
     
    The Ivey's Hotel
    126 reviews
    #1 of 178 hotels in Charlotte
     
    Homewood Suites by Hilton Charlotte Ballantyne Area
    659 reviews
    #2 of 178 hotels in Charlotte
     
    Hampton Inn & Suites Charlotte - South Park
    692 reviews
    #3 of 178 hotels in Charlotte
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$76.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Matthews hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "483182013e5f4753a6137dd987ec58e3", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":100057,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34391606],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":10,"year":2017},"checkout":{"day":2,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":76,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"483182013e5f4753a6137dd987ec58e3","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":79,"lowestMetaPrice":76,"additionalPartner":false,"highestMetaPriceDisplay":79,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":79,"lowestMetaPrice":76,"highestMetaPriceDisplay":79,"hotelName":"Quality Inn & Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQ4MzE4MjAxM2U1ZjQ3NTNhNjEzN2RkOTg3ZWM1OGUzIiwiQUlLIjoiZDRkYjhiYmQ4NjlhNDYzMmJhOGY1NDY1NTU1NWI5MTEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/10/2017", "checkOut": "02/10/2017", "lowestPrice": "US$76", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78335579":"PricelineIB","53902935":"TravelocityEWS","109276727":"HotelsCom2IB","32609304":"Expedia","34391606":"BookingCom","45181706":"ChoiceCR","65677572":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (344)
    There are newer reviews for Quality Inn & Suites
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    11 - 15 of 342 reviews

    Reviewed 4 weeks ago

    I booked this room online and when I arrived I was shocked at the condition of the facility. There was construction going on right in front, completely obscuring the entrance. Once in, safety was my most major concern. I opted to find another hotel, despite...More

    Review collected in partnership with this hotel
    Thank RuthAnn K
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded 4 weeks ago

    Dear Traveler, Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your recent visit. We take your safety as a priority and can assure you that safety should never be a concern to you during your stay...More

    Reviewed 4 weeks ago

    the staff was so helpful and friendly--and, most importantly--available! the room was roomy and comfortable. very satisfied with our stay, and would definitely stay here again! everything was convenient.

    Review collected in partnership with this hotel
    Thank darat63
    Reviewed 5 weeks ago

    Room was very dated and dirty, my daughter was down touring a college and the dorm rooms we saw looked cleaner. My wife and daughter went and bought sheets, blankets and pillows so they wouldn't have to sleep on what was provided. The motels were...More

    Review collected in partnership with this hotel
    Thank Jeremy H
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded 4 weeks ago

    Dear Traveler, We want to thank you for taking the time to review your stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay with us. Your satisfaction is important to us...More

    Reviewed 16 August 2017 via mobile

    We enjoyed the stay ,the manager miss.Robinson was very smart,and had great communication skills as well as knowledge. We shall return.Its roomy and very elegant. Traveling was rough we had a wonderful time and breakfast was just the eye of the storm great coffee. Signed...More

    Thank Lamontbennette
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded 4 weeks ago

    Dear Traveler, Thank you for taking the time to give us such a great review. We are so excited to hear you enjoyed your stay. I have shared this wonderful review with my staff and it has really given them a boost. We greatly appreciate...More

    Reviewed 15 August 2017

    Overall, a FAIR rating. Problems with breakfast, not the cleanest hotel by any stretch.First morning tried to make a waffle and you had no syrup!!! If you talk to 10 people, 7 of them will say they eat syrup with their waffles. No excuse for...More

    Review collected in partnership with this hotel
    Thank Robert H
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded 15 August 2017

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More

    Hilton Charlotte Center City
    1,432 reviews
    #29 of 178 hotels in Charlotte
     
    The Ivey's Hotel
    126 reviews
    #1 of 178 hotels in Charlotte
     
    Homewood Suites by Hilton Charlotte Ballantyne Area
    659 reviews
    #2 of 178 hotels in Charlotte
     
    Hampton Inn & Suites Charlotte - South Park
    692 reviews
    #3 of 178 hotels in Charlotte
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$77 - US$128 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Matthews
    • #4 Family Hotel in Matthews
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Choice Hotels, Priceline, Hotels.com, Travelocity, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Matthews
    • Also Known As
    • Quality Inn And Suites ,
    • Quality Hotel Matthews ,
    • Holiday Inn Matthews ,
    • Matthews Holiday Inn
    Add Photo Photos
    Traveller (44)
    Room & Suite (39)
    Dining (6)
    Pool & Beach (1)
    Hotel & Grounds (31)
    Business Centre & Event Rooms (4)
    Bathroom (3)
    Nearby
    The Ivey's Hotel
    126 reviews
    20.72 km away
     
    Homewood Suites by Hilton Charlotte Ballantyne Area
    659 reviews
    15.29 km away
     
    Hampton Inn & Suites Charlotte - South Park
    692 reviews
    14.64 km away
     
    Hilton Charlotte Center City
    1,432 reviews
    20.55 km away
     
    Nearby Restaurants
    Rock Store BBQ
    64 reviews
    2.29 km away
    Phat Daddy's Cafe
    23 reviews
    2.11 km away
    Lucy's Bakery & Deli
    8 reviews
    2.36 km away
    New York Pizza Express
    6 reviews
    2.40 km away
    Nearby Attractions
    Four Mile Creek Greenway
    42 reviews
    2.79 km away
    Elevation Church
    28 reviews
    2.48 km away
    Sun Valley 14
    37 reviews
    6.01 km away
    Trail's Dynasty Miniature Golf
    12 reviews
    3.32 km away
    Ask a question
    Questions & Answers
    MaryAnnDo
    11 February 2017|
    Answer
    Response from Judith A D | Reviewed this property |
    I do not live in the area but there is a High school- David W. Butler High School at 1810 Matthews-mint Hill Road, Matthews, NC 28105 It appears to be less than 5 miles from the hotel. You probably could contact the hotel... More
    0
    Votes
    kf4ypf
    18 January 2017|
    AnswerShow all 2 answers
    Response from AAHarvey | Property representative |
    Hello kf4ypf, Thank you for reaching out to us regarding a discount for your husband. We appreciate what he sacrifices for our country. We would love to work with you in making his trip home special. Please call me... More
    0
    Votes
    Inisha R
    5 September 2016|
    AnswerShow all 2 answers
    Response from PepsiPrincess | Reviewed this property |
    Most budget friendly chain brand hotels have a 21 years old policy. Higher quality hotels typically say 25 years old and older. Find independent, privately owned hotels that are not part of a national or international chain... More
    0
    Votes
    Room Tips
    "Most of the hotel is rented to construction workers who I assume are working on the road construction in..."
    Read review
    "Place cameras up in hallways to see what employees are doing at all times."
    Read review
    "stay somewhere else"
    Read review
    "Do not stay here or use cash"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing