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    Quality Inn & Suites

    13470 E Independence Blvd, Matthews, NC 28105-4958
    +1 855-849-1513
    Hotel website
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    Lowest prices for your stay
    29 Oct 30 Oct
    US$88
    US$76
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    Traveller (44)
    Room & Suite (39)
    Dining (6)
    Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E
    402 reviews
    #4 of 12 hotels in Matthews
     
    Comfort Inn Matthews-Charlotte
    559 reviews
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    Sleep Inn Matthews - Charlotte
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    Overview
    • Excellent50%
    • Very good23%
    • Average11%
    • Poor8%
    • Terrible8%
    Travellers talk about
    “room was clean” (33 reviews)
    “front desk” (52 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn & Suites
    Special Offer: Choice Privileges Points
    Hotel deals
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    Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E
    402 reviews
    #4 of 12 hotels in Matthews
     
    Comfort Inn Matthews-Charlotte
    559 reviews
    #1 of 12 hotels in Matthews
     
    Courtyard Charlotte Matthews
    185 reviews
    #5 of 12 hotels in Matthews
     
    Sleep Inn Matthews - Charlotte
    88 reviews
    #7 of 12 hotels in Matthews
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (348)
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    21 - 25 of 346 reviews

    Reviewed 3 August 2017

    Choose another hotel unless you are comfortable with being in a construction zone. They could have put this on their website to advise of the conditions before you have booked and then are surprised by the conditions when you arrive.More

    Review collected in partnership with this hotel
    Thank elementsc
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded 7 August 2017

    Dear Traveler, Thank you for taking the time to review your stay here at our property. While we do currently have some construction out in the front of our hotel, this construction is a NCDOT project. We are unhappy to hear this was a eye...More

    Reviewed 2 August 2017

    Absolutely love this hotel. It's 5 star quality at an affordable rate. The beds are so comfortable.... I had the best sleep. I noticed they had a sign on one of the office doors to instill pride in the employees that said/says "Love your property"....More

    Review collected in partnership with this hotel
    Thank bpbradley_bb
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded 3 August 2017

    Dear Traveler, Thank you so very much for taking the time out to give us such an awesome review. Our staff strives to please our guest and we try to go above and beyond for them. We love to be able to go back to...More

    Reviewed 28 July 2017

    Rooms were quite clean however the a/c didn't work. In the south a/c is a must. I was moved the next day the new room had a/c but it was leaking water in the room and saturated the carpet. I slept in a cool but...More

    Review collected in partnership with this hotel
    Thank dmg455
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded 3 August 2017

    Dear Traveler, Thank you for your feedback. I am very sorry to hear that your stay at the hotel was not the greatest due to the A/C. Please note that this issue has been passed on to our concerned staff in efforts to make this...More

    Reviewed 27 July 2017

    Rooms are clean, Clean bath tub,clean toilet. Iron board and iron. The manager has a good work ethics and he has good team that work with him. Great place to be.It 's a home away form home. I will definitely recommend Quality inn to my...More

    Review collected in partnership with this hotel
    Thank queenofamuvii
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded 28 July 2017

    Dear Traveler, Thank you for taking your time to tell us about your stay here with us. We are very pleased to hear you enjoyed your stay. In all business the morale starts at the top and works its way down, Aaron as the head...More

    Reviewed 26 July 2017

    So, I want to give this hotel a lower rating, however, I only paid around $60/night, so I kind of feel like I got what I paid for. First of all, there is construction SURROUNDING the hotel, which makes it difficult to come in and...More

    Thank Suzanne H
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded 3 August 2017

    Dear Traveler, Thank you for your time and your review of our property. I am unhappy to hear that you had this type of experience during your stay. We are a Quality Inn that goes above and beyond to meet the guest standards. We truly...More

    Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E
    402 reviews
    #4 of 12 hotels in Matthews
     
    Comfort Inn Matthews-Charlotte
    559 reviews
    #1 of 12 hotels in Matthews
     
    Courtyard Charlotte Matthews
    185 reviews
    #5 of 12 hotels in Matthews
     
    Sleep Inn Matthews - Charlotte
    88 reviews
    #7 of 12 hotels in Matthews
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$79 - US$122 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Matthews
    • #4 Family Hotel in Matthews
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Choice Hotels, Priceline, Hotels.com, Orbitz, Cancelon, Travelocity, Hotwire, HotelQuickly and TripOnline SA so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Matthews
    • Also Known As
    • Quality Hotel Matthews ,
    • Quality Inn And Suites ,
    • Holiday Inn Matthews ,
    • Matthews Holiday Inn
    Add Photo Photos
    Traveller (44)
    Room & Suite (39)
    Dining (6)
    Pool & Beach (1)
    Hotel & Grounds (31)
    Business Centre & Event Rooms (4)
    Bathroom (3)
    Nearby
    Sleep Inn Matthews - Charlotte
    88 reviews
    4.86 km away
     
    Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E
    402 reviews
    .86 km away
     
    Courtyard Charlotte Matthews
    185 reviews
    2.43 km away
     
    Comfort Inn Matthews-Charlotte
    559 reviews
    5.08 km away
     
    Nearby Restaurants
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    2.40 km away
    Nearby Attractions
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    2.79 km away
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    28 reviews
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    Ask a question
    Questions & Answers
    MaryAnnDo
    11 February 2017|
    Answer
    Response from Judith A D | Reviewed this property |
    I do not live in the area but there is a High school- David W. Butler High School at 1810 Matthews-mint Hill Road, Matthews, NC 28105 It appears to be less than 5 miles from the hotel. You probably could contact the hotel... More
    0
    Votes
    kf4ypf
    18 January 2017|
    AnswerShow all 2 answers
    Response from AAHarvey | Property representative |
    Hello kf4ypf, Thank you for reaching out to us regarding a discount for your husband. We appreciate what he sacrifices for our country. We would love to work with you in making his trip home special. Please call me... More
    0
    Votes
    Inisha R
    5 September 2016|
    AnswerShow all 2 answers
    Response from PepsiPrincess | Reviewed this property |
    Most budget friendly chain brand hotels have a 21 years old policy. Higher quality hotels typically say 25 years old and older. Find independent, privately owned hotels that are not part of a national or international chain... More
    0
    Votes
    Room Tips
    "Furniture is beat up. Housekeeping will wake u up!!!"
    Read review
    "Most of the hotel is rented to construction workers who I assume are working on the road construction in..."
    Read review
    "Place cameras up in hallways to see what employees are doing at all times."
    Read review
    "stay somewhere else"
    Read review
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