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Quality Inn & Suites

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Traveller (50)
Room & Suite (42)
Dining (6)
Overview
  • Excellent48%
  • Very good24%
  • Average12%
  • Poor8%
  • Terrible8%
Travellers talk about
“front desk”(54 reviews)
“room was clean”(33 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (372)
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Traveller rating
171
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45
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33
Traveller type
Time of year
LanguageEnglish
171
91
45
30
33
Show reviews that mention
All reviewsfront deskroom was cleanroad constructionwafflesbreakfast areabreakfast was excellentfree breakfaststaff was very friendlywould stay here againthe young ladyexcellent staychecking outa nice place to staysausagewaffle makercharlotteqi
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21 - 25 of 370 reviews
Reviewed 3 November 2017 via mobile

Great breakfast. Nice place. Good location. Best hotel breakfast I've had in some time. Some additional remodeling taking place. I'd return here. Good service, price, and good breakfast. 200 words is a major commitment to post a review when you're trying to a quick and...More

Thank Enrique C
Response from AAHarvey, Manager at Quality Inn & SuitesResponded 11 November 2017

Dear Traveler, We would like to thank you for taking the time to review your recent stay with us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable...More

Reviewed 3 November 2017

After going to the desk and calling several times it still took five and a half hours for the AC to get fixed. My friend has breathing issues so during this time she could barely breathe. Had to leave the door wide open to have...More

Review collected in partnership with this hotel
Thank kswizzle7285
Response from AAHarvey, Manager at Quality Inn & SuitesResponded 30 November 2017

Dear Traveler, we would like to thank you for taking the time to review your recent stay with us. We regret to hear that you did not have a pleasant stay with us. Our number one goal is to provide the best quality service to...More

Reviewed 31 October 2017

Do not allow guest to smoke near the hotel. train and evening staff to be able to get blankets. Maintenance staff around the clock so desk clerk does not need to leave and unclog a toilet. staff friendly and helpful. staff attempted to ,meet all...More

Review collected in partnership with this hotel
Thank Annduck
Reviewed 24 October 2017

I love the atmossphere every one friendly all bosses and the free breakfast rocks. The room is pretty dope everybody friendly not worry about anybody bothering you if I keeps today silk screens are cold they can use some LED smart TVs but you know...More

Review collected in partnership with this hotel
Thank Sherry M
Response from AAHarvey, Manager at Quality Inn & SuitesResponded 26 October 2017

Dear Traveler, We would like to thank you for taking the time to review your recent stay with us. It is always uplifting to hear that what we do to assure our guest have a pleasant stay with us does not go unnoticed. We will...More

Reviewed 10 October 2017

When I visit my family in Charlotte I prefer to stay at this particular hotel. Although the housekeeping staff does not speak to the guests when passing by (from what I have observed), every room that I have ever stayed in has been pretty well...More

Review collected in partnership with this hotel
Thank 428latoyad
Response from AAHarvey, Front Office Manager at Quality Inn & SuitesResponded 19 October 2017

Dear Traveler, Thank you for taking the time to review your stay here at our property. We are so excited to hear you enjoyed your stay and found great joy in our management team. We strive daily to make sure all the staff are pleasant...More

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Most Booked Properties in Matthews, NC
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About
Amenities
Top amenities
Free Parking
Pool
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$74 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Matthews
#4 Family Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$74 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Matthews
#4 Family Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (50)
Room & Suite (42)
Dining (6)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
MaryAnnDo
11 February 2017|
Answer
Response from Judith A D | Reviewed this property |
I do not live in the area but there is a High school- David W. Butler High School at 1810 Matthews-mint Hill Road, Matthews, NC 28105 It appears to be less than 5 miles from the hotel. You probably could contact the hotel... More
0
Votes
kf4ypf
18 January 2017|
AnswerShow all 2 answers
Response from AAHarvey | Property representative |
Hello kf4ypf, Thank you for reaching out to us regarding a discount for your husband. We appreciate what he sacrifices for our country. We would love to work with you in making his trip home special. Please call me... More
0
Votes
Inisha R
5 September 2016|
AnswerShow all 2 answers
Response from PepsiPrincess | Reviewed this property |
Most budget friendly chain brand hotels have a 21 years old policy. Higher quality hotels typically say 25 years old and older. Find independent, privately owned hotels that are not part of a national or international chain... More
0
Votes
Room Tips
"Beds were hard and pillows overly soft. Otherwise, very satisfied!!"
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"get a top floor room. sometimes they are the quietest"
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"Updated, locks, curtains, lamps, rugs, cleaning supplies, shower head, toilet seat, and phone. Just a pure..."
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"Current construction makes access particularly tricky"
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