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Holiday Inn Express Hotel & Suites Matthews East

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Traveller (6)
Room & Suite (16)
Dining (2)
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Overview
  • Excellent63%
  • Very good25%
  • Average7%
  • Poor2%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Matthews East
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Offers from Holiday Inn Express Hotel & Suites Matthews East
Special Offer: Book Direct and Save
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Reviews (202)
There are newer reviews for Holiday Inn Express Hotel & Suites Matthews East
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121
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LanguageEnglish
121
52
15
6
8
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All reviewsfront deskthe entire staffthoroughly enjoyed our stayevery staff memberrecommend this hotelfree breakfastindependence blvdindoor poolhotel roomup to datea great stayfitness centerhome away from homenice hoteldowntown charlottethe breakfast areaminute drive
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31 - 35 of 202 reviews
Reviewed 3 May 2017

We spent Easter weekend at this location. The woman at the front desk (whose name I have forgotten! Sorry!) was very friendly upon check-in. There were at least 4 other guests waiting to check in, yet she was not frazzled. She was kind to every...More

1  Thank Mom_of_3CrazyCABoys
Response from ManagerCLT, Front Office Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 5 May 2017

Thank you so much for taking time to give such valuable feedback regarding your recent stay with us! Our staff takes pride in providing exceptional customer service and going above and beyond guest expectations. It was a pleasure servicing you and your family and we...More

Reviewed 30 April 2017 via mobile

How would I describe the Holiday Inn Express. This is the type of hotel where they uphold their standards and try to exceed them never to go down. My time here was a delight as I spent and I would advise the same to my...More

Thank Uriah C
Response from ManagerCLT, Front Office Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 3 May 2017

Thank you kindly for taking time to give such valuable feedback regarding your recent stay with us! Our staff takes great pride in going above and beyond guest expectations, and to be recognized for our attempts is truly kind! Thanks again, and we look forward...More

Reviewed 29 April 2017

At the last minute we needed a hotel because of a sudden change in plans. We took a chance and booked this hotel quickly. We were pleasantly surprised. It looked as if the hotel had been recently updated. we had a very convenient room which...More

1  Thank John P M
Response from ManagerCLT, Front Office Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 30 April 2017

Thank you so much for taking time to give such valuable feedback regarding your recent stay with us! Our staff takes great pride in exceeding guest expectations and to be recognized for that makes those attempts count! Again, we greatly appreciate you for staying with...More

Reviewed 28 April 2017

Although we did not stay in a hotel room, we did book their conference room for a business event. Their facility was nice, and their customer service astounded me. I have not experienced that level of customer service anytime in recent memory. I must have...More

Thank Keri M
Response from ManagerCLT, Front Office Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 30 April 2017

Thank you so much for taking time to give such valuable feedback regarding your recent experience at our hotel! Our staff takes great pride in exceeding guest expectations and going above and beyond each and every opportunity! To be recognized for those attempts is greatly...More

Reviewed 14 April 2017 via mobile

We recently spent 4 nights at the Holiday Inn Express in Matthews, NC. The hotel was spotless and the service was really good. The room was spacious and the bathroom updated and very clean. We thoroughly enjoyed our stay and will return next fall.More

1  Thank Maureen B
Response from ManagerCLT, Front Office Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 24 April 2017

Thank you so much for taking time to give such valuable feedback regarding your recent stay! Our staff takes pride in providing exceptional service and going above and beyond guest expectations. Its always a pleasure to be recognized for our attempt of doing so! Again,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$92 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Matthews
#3 Family Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Matthews
#3 Family Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (16)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Room Tips
"Room we had was at the back of the building on an upper floor and was very quiet."
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"Nice outdoor patio next to the pool."
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"The rooms were very nice, I would suggest that you provide trash bags for the cans in the room, and the staff..."
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"Mobile Panera Delivery Available!"
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