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Was the most disgusting hotel in a long time. Mold in jetted tub that didn’t work, grime all over bath cabs and around toilet pee and mold. Stains on shower curtain. Eating area nasty. Would not eat there. Grime all over tub panel and walls,...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Morehead CityResponded 25 February 2018
I welcome your thoughts and thank you for staying with us. From your feedback, I assume that you are among our IHG Rewards Club Members, and we appreciate you loyalty. I am sorry that your recent stay turned differently because of the bathroom...More
This was a one night stay at a property I will probably not return to. The staff was friendly and did tell you at arrival that all room keys were inoperable and that a maintenance man would leave the room open for you. If you...More
1 Thank MichaelinNH
Response from IHGService, Guest Relations Manager at Holiday Inn Express Morehead CityResponded 17 December 2017
Thank you for taking the time to write a review about your stay with us. We certainly appreciate your nice feedback on our staff. On the other hand, we would like to apologize for not living up to your expectations regarding the condition...More
The one and only pro to this hotel was that the bed was nice. Other than that...
-their 'key machine was down' for days and we had to be escorted and let into our room each and every time for two days a nights.
Bathroom was disgusting. I had to have my husband clean it just so I could shower.. Hair from previous occupants all over the room, dryer,bed, table.. Both side doors that require a key card stayed unlocked for anyone to just walk in... Older lady that...More
I would never stay here again. We were traveling with a group and if we had been on our own I would have checked out immediately after seeing our room. I'm not even sure where to start. Our room was room 310 and it was...More
1 Thank Rebecca P
Response from IHGService, Guest Relations Manager at Holiday Inn Express Morehead CityResponded 7 October 2017
Hello Rebecca P,
Thank you for your recent stay with us and reviewing our property. I am pleased to know you liked the friendliness of our staff. Please accept my sincerest apology for the unexpected experience you had with the room you received, specially the...More
Response from Jessica W | Property representative |
Dear Wallace c,
Thank you for your question! Yes, we allow pets, not just service animals. We have our first floor dedicated to pet friendly rooms. There is a $35 nonrefundable pet fee. Please call us so we can get your... More
Dear Wallace c,
Thank you for your question! Yes, we allow pets, not just service animals. We have our first floor dedicated to pet friendly rooms. There is a $35 nonrefundable pet fee. Please call us so we can get your reservation set up at 252-247-5001. Thanks again and have a wonderful day!
Director of Sales