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I made a reservation by phone and was advised of room price plus cost for my small comfort dog. Arrived at 10:45PM, checked in, PAID with my credit card, and, then I was presented with a legal document pertaining to the pet and requiring my...More
Thank Bill E
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mount Airy SouthResponded 3 weeks ago
Hello Bill E,
First of all, thank you very much for your recent stay at our Holiday Inn Express Mount Airy, NC. I am so sorry to see you did not enjoy your overall experience with us, especially with the pet policy. We’d like to...More
Hotel is neat and clean, located perfectly, and very well kept!
Rooms are in good order, well kept, and comfy!
The staff is super-nice and extremely helpful.
This place is a great place to stay, and an exceptional value for the low price!
Likebthe other Holiday Inn Expresses in layout and service. We were greeted warmly and checked in efficiently. The room is big and comfortable, clean and well-appointed. The location is convenient to everything- lots of food in the area. Big TV with lots of channels.
Keep in mind that my review is for a Holiday Inn Express Hotel, not for an upscale hotel. With this said, we were very satisfied with our stay at this hotel.
Right off downtown Mount Airy, not really walking distance. Around the corner from...More
2 night stay, internet down the whole time, plumbing (Flush) not the best. Bugs (lady bugs) in the room. Plus is staff, guest laundry (coin op machine).plus is close to Main St Mt Airy. Close to several places to eat.More
Thank Richard B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mount Airy SouthResponded 19 November 2017
Hi Richard B,
Thank you for leaving feedback about your stay with us and for choosing our property. It is nice to know that you found our staff and laundry services to be good. We aspire to delight our guests with our impeccable services and...More
That's not a question, that is a cold hearted ignorant comment that offends me and I'm sure it would be offensive to all pet owners and lovers. I traveled with my dog and she was clean and never slept on the bed. I work... More
That's not a question, that is a cold hearted ignorant comment that offends me and I'm sure it would be offensive to all pet owners and lovers. I traveled with my dog and she was clean and never slept on the bed. I work for a hotel and I wish some people would not travel with kids. They slobber and pee and poop in the beds. So if you really feel the way you do PLEASE stay somewhere else. They won't miss your business.