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Holiday Inn Express Hotel & Suites Mount Airy South

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Holiday Inn Express Hotel & Suites Mount Airy South
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293 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Reviewed 19 October 2016

I was in town on business. I've been staying at HIE lately so I picked this one in My Airy. Check in was smooth and easy. Room and bed was great. Everything was fine until the next morning when it was shower time. The floor of the shower was disgusting!!!! I was pushed for time so I placed a towel...

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Helpful?
Thank Bradley T
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Dear Bradley T, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you found our rooms and beds comfortable. On...

Reviewed 13 October 2016 via mobile

This was a good option for Mount Airy, but a little on the expensive side. We wanted to visit 4 "Mayberry" sights, 3 of which we're open on the Monday we were in town after we'd spent the night. The breakfast was just ok (I think the eggs are powdered eggs).

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Helpful?
Thank aquaH2Omama
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Dear aquaH2Omama, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read that you found the hotel a good option in the area. However, we regret to read about the condition of the eggs served during...

Reviewed 5 October 2016 via mobile

My daughter and I stayed here for 1 night during her basketball tournament. The front desk was so friendly. The room was spacious and clean. The place for breakfast was nice and big and had plenty of seats for people to sit and eat. I have been to other hotel chains that were very small and had no seating. So...

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Helpful?
Thank Melissa P
Reviewed 4 October 2016 via mobile

We stayed here during our trip on the blue ridge parkway. This hotel is very nice, clean, friendly staff etc. But unbeknownst to us it was during Mayberry days which I suppose hiked the prices up. However besides the price you will find no complaints from me on this hotel. Top notch!

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Helpful?
Thank Toni B
Frederick, Maryland
Reviewed 30 September 2016

The hotel is undergoing some renovations and has a slight smell of fresh paint but the rooms are clean, comfortable, and very nice. The breakfast is very good and the coffee is strong and hot. We were traveling with a dog and the hotel provided excellent service for the entire family.

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Thank Marqman
Raleigh, North Carolina
Reviewed 25 September 2016

Being in town for Mayberry Days, there are not a lot of options for rooms and some places are sold out well in advance. I thought this would be a good option for a place to sleep but I would not stay here again as I did not get much sleep. I had asked for the top floor but was...

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Helpful?
Thank NCTraveler2015
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Dear NCTraveler2015, Thank you for writing a review about your recent stay with us. I am glad to read that you have regarded our front desk staff friendly and helpful and facilities and amenities in the room to be good. However, we’re very sorry that poor condition of soundproofing was a letdown. Please accept our sincere apologies for any inconvenience...

Springfield, Ohio
Reviewed 19 September 2016

This Holiday Inn Express is one of the friendliest places we have ever stayed! We feel safe, welcome, and in a sense, part of the family. Perhaps this makes total sense for a hotel in Mt. Airy, the home of Andy Griffith and in a sense, Mayberry itself. Currently, the hotel is finalizing a remodeling; however, that in no way...

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Thank Carl A
Reviewed 17 September 2016

Have stayed here numerous times and 99% of the time, the staff if friendly and top notch. Lynn who works the managers reception in the evening & breakfast in the morning is a sweetheart! The rooms will be updated from what I understand, but we find them adequate in the current condition. Pillows could be updated.

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Thank Teresa F
Woodsfield, Ohio
Reviewed 17 September 2016 via mobile

I usually regard this chain as a safe reliable choice however this stay here left me a bit dissatisfied. The mattress in my room was old and not as comfortable as I wanted. I stayed at the Super8 chain a few times recently and their beds were new memory foam and much nicer, and the price was quite lower than...

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1Thank Douglas S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review

Dear Douglas S, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. However, we are truly sorry if your stay was not a complete satisfactory due to the condition of the mattress. We take all of the reviews we receive...

Kingsville, Canada
Reviewed 16 September 2016

No comparison to the horrible Quality Inn next door. We used a coupon for this Holiday Inn from the NC travellers coupon book. What a nice surpriseRooms and hot breakfast were excellent. Excellent rooms and hot breakfast.

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Helpful?
Thank Donald S

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Mount Airy South

Address: 1320 EMS Drive, Mount Airy, NC 27030
Region: United States > North Carolina > Mount Airy
Price Range: $166 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mount Airy South 2.5*
Number of rooms: 74
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Holiday Inn Express Hotel And Suites Mount Airy South
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Mount Airy South staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Mount Airy South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the shower!!!!”
 of 5 bubbles 189bradleyt, 18 Oct 2016 | Read review
“.We stayed on third floor, no problems.”
 of 5 bubbles donalds154, 16 Sep 2016 | Read review
“We were on the top floor and it was very quiet”
 of 5 bubbles MrsB0704, 24 Aug 2016 | Read review
“As for a top floor room to avoid the pitter-patter of feets”
 of 5 bubbles IMFLYBOY, 22 Aug 2016 | Read review
“Higher is always better, rear is better than front.”
 of 5 bubbles Peter9872014, 15 Jul 2016 | Read review
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