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The pool was nasty. The "hot tub" did not work. and they placed TWO holds on my account for the room. It is going on a week since I stayed and still have not released the extra $157.02 on my checking account. Never had this...More
4 Thank donna s
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mount Airy SouthResponded 15 August 2015
Dear donna s,
Thank you for taking the time to write a review about your stay with us. We strive very hard to make each and every guest's stay perfect however it appears we fell short of our goal during your visit. We would like...More
As a travel agent I wanted to getaway to a clean atmosphere and with a swimming pool.
The staff were great! Very friendly and eager to help! Had a great breakfast included. Christine was very helpful at the reception desk. Even the staff in the...More
Everything about this place is great. Location is close to 2 interstates and it's Andy Griffiths birthplace,( t.V. show Mayberry). Express breakfast is very good. Nice variety of breakfast selections. From cereal , fruit, yogurt, pancakes ,eggs, muffins, fresh fruit.etc..also very comfortable beds.
This was a small getaway for me and my husband last weekend. From the time we walked in the door to our receptionist(s); there were two and they were GREAT! It was wonderful; from the sampling in the lobby to their tips on where to...More
Our family found the room to be clean and basic. We did not have any real noise problems, but I did hear some barking ( they are pet friendly) and a man in the neighboring bathroom singing in the show (this was comical to me)....More
Response from GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Mount Airy SouthResponded 8 July 2015
Thank you for being our guest at our Mt. Airy, NC Holiday Inn Express & Suites and for the positive feedback. I am happy to hear you enjoyed your room and the impromptu “entertainment” you heard from the man singing in the shower. Thank you...More
That's not a question, that is a cold hearted ignorant comment that offends me and I'm sure it would be offensive to all pet owners and lovers. I traveled with my dog and she was clean and never slept on the bed. I work... More
That's not a question, that is a cold hearted ignorant comment that offends me and I'm sure it would be offensive to all pet owners and lovers. I traveled with my dog and she was clean and never slept on the bed. I work for a hotel and I wish some people would not travel with kids. They slobber and pee and poop in the beds. So if you really feel the way you do PLEASE stay somewhere else. They won't miss your business.