Excellent location directly on the beach. Very clean, comfortable and large rooms. Very friendly and helpful staff. Excellent free breakfast. Excellent shopping and restaurants near by. Very easy access.
Family has been vacationing in OBX since the 1960's. Sadly experienced the rise of huge rental homes pushing out small family and couples vacationers and eroding the charm of the Outer Banks. We decided to try the Surf Side several years ago and it has become our annual beach hotel. The OBX charm is alive and well at this hotel. All staff are kind and friendly. It is obvious that they take personal pride in their responsibilities. Comfortable and clean from the parking lot to the guest rooms and everything in between.
I have stayed a lot in the past and the place deserved the good ratings,but not any more. Ask to check in early,told no problem. When I arrived,told room was not ready,I thought it should have been,only about ten people staying. They said they would call when the room was ready,never called. Another guest told me it was a new policy,no one could check in before four.The check in crew were nasty and rude.The rooms are getting long in the tooth,place is old with no upgrades.Place smells of mold.In fairness the lady that does breakfast still does a great job. You can do a lot better,for less money.
Loved the staff, the breakfast, the room cleanliness and upkeep. I'm glad they are replacing that elevator, it's a bit noisy (you can hear it in the rooms as a loud buzzing if you're in a room close to it).
Went down with my wife and parents for Thanksgiving. The rooms are very clean and comfortable. The views are incredible. Loved the first floor deck for soundside views. The breakfast food and staff was amazing. Every member of the staff were so friendly. Parking was never a problem. We had to leave a day early because of my dad's health issues but would have added on more days.
My wife and I stayed at the Surf Side Hotel for the weekend. From start to finish the stay was amazing! An absolutely wonderful hotel right on the beach. We would highly recommend Surf Side Hotel to anyone looking for a terrific stay at the Outer Banks.
Great place to stay when visiting the OBX. central location to everything. Staff excellent. Check in fast. Enjoyed wine get together in the evening. View of ocean very nice. Rooms very nice and clean.
I had a truly excellent experience at the Surf Side. I was impressed by the staff from the first moment. They were so helpful, friendly and kind. The lobby was lovely. Since I was there in November, I was lucky to get an oceanfront room with a balcony even though I had no reservation. I was early so had to wait a little while until the room was ready. Several guests I chatted with asked if it was my first stay and seemed surprised that I said yes. Several sad they come every year or twice a year and that they love it because the staff is so nice and it is so clean. That was a win for me. My room was indeed very comfortable. The rocking chairs on the balcony were a delightful place to watch the ocean waves and then later the moonrise and the sunrise the next morning. A hot breakfast was included with the room. And in the lobby they set out complimentary wine, cheese and crackers in the early evening and cookies in the later evening. There was an outdoor pool which looked nice but the weather was too cool to want to get in. There is also an indoor pool and hot tub in a building just across the parking lot. I really enjoyed the hot tub as the evening was cool. The hotel also offered some nice simple things like an outdoor shower and foot rinse off area to let you get the sand off before heading back inside. There is an outdoor deck in the back looking out over the ocean. There is an outdoor observation deck on the second floor facing west if you want to sit outside to watch the sunset. I just keep thinking of more things to rave about. This is a great place to stay. I will go back as soon as I can. …
Very Disappointing one night stay. The room that the desk assigned us to was for disabled. We did not reserve nor need one. On top of that the room was in need of heavy maintenance. Old, outdated and not clean. Door to mini refrigerator falling off, drain in bathroom wasn’t draining, rust in the bathroom, table on side of bed was severely damaged, light over sink needs to be replaced. Would not be good for anyone who is disabled to stay in that room.
Very clean/friendly great views from balconies sunrise/sunset restaurants close by.Breakfast was great and a surprise to have a full breakfast meal.Beach was a great place to walk around and enjoy the views of the birds and wildlife all day and evening