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SpringHill Suites New Bern

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SpringHill Suites New Bern
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342 Reviews from our TripAdvisor Community

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Showing 340: English reviews
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VA
Reviewed yesterday NEW

I really have to say that I enjoyed this hotel. I stayed here with several other adults on a church choir engagement. Check-in was seamless. The front desk was welcoming and very friendly. They were able to provide restaurant and activity suggestions for our group, and even corrected a small error with the hotel keys. I was roomed with two...

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Helpful?
Thank johnstonsm
Matthews, North Carolina
Reviewed 2 weeks ago

I visited this hotel for my niece's dance competition at Lenoir Community College. We arrived Friday evening, checked in, and left on Sunday. It was a quick trip, but I enjoyed my stay. The room was spacious (2 bedroom suite with a sofa bed that pulled out at the bottom of the sofa). The bathroom was neat and clean. The...

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Helpful?
Thank TashaB704
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Dear TashaB704, Thank you for taking the time out to review your most recent stay with us at Springhill Suites in New Bern! We are thrilled to hear that during your short trip you were able to truly enjoy everything that our hotel has to offer. I will be letting the staff know of these wonderful comments! Please come back...

NC
Reviewed 3 weeks ago

These days, it seems to me that most mid-range hotels will be pretty predictable as to what they offer. The differences seem to me to come mainly in the less visible features like the quality of the beds and things as simple as the quality of a night's sleep. SpringHill Suites New Bern gave me a couple of the best...

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Helpful?
Thank TrueSpeakNC
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Dear TrueSpeakNC, Thank you for the review on your stay here at Springhill Suites in New Bern! We love to hear that during your stay you were able to truly enjoy our wonderful suites. We take pride in our over-sized suites and the amenities that come with them. I will be letting our housekeeping staff know of the great comments...

Reviewed 3 weeks ago via mobile

Wow, front desk staff was really helpful in checking in and was very friendly, rooms were spacious and relaxing, was upgraded to a suite and really enjoyed the amenities. Highly recommend if your in the area to stay here and enjoy all that New Bern has to offer.

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Helpful?
Thank Michael W
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Dear Michael W., Thank you for the great review on your recent stay with us. We always love hearing from guests on how helpful our staff was! We are also thrilled to hear that you enjoyed your upgraded room and all the amenities that it offered. I will be sure to let our staff know of these comments and how...

Reviewed 21 February 2017

We spent two nights at this hotel and found it to be clean, comfortable and quiet. The hotel staff were very good. We did have one snafu. We got to New Bern early (12:30 p.m.) and they didn't have any rooms ready. We got back to the hotel after eating lunch and sight seeing around 4:30. At that time, our...

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Helpful?
Thank Lydia J
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Dear Valued Guest, Thank you so much for taking the time to let us know how your stay was with us. We always strive to provide a level of customer service that exceeds expectations and we are sincerely sorry we didn't meet those expectations. We were glad to hear that you were pleased with our accomodations and the service of...

Reviewed 20 February 2017

Very nice staff and it was easy to make reservations online! Our room and pool were very clean and a great hot breakfast! They even had Fox news on the television to watch while we ate! Great experience and I will definitely stay here again!

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Helpful?
Thank Shellee F
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Dear Shellee F, We appreciate the great review you have made on your stay with us at Springhill Suites in New Bern! We are glad to see that you enjoyed our complimentary signature breakfast bar and that you overall had a great experience with us. I will be sure to let our staff know of these great comments. Thank you...

Greenbelt, Maryland
Reviewed 20 February 2017

My family & I were traveling to attend a funeral of a church member that was from this area. It was a trip that wasn't budgeted for so I wanted to be thrifty but safe & comfortable. I wish that there was a bereavement rate because of our schedules we were going to arrive around 1am Saturday and leaving around...

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Helpful?
Thank marshaehubbard
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Dear Marshaehubbard, Thank you for taking the time out to review our property, Springhill Suites in New Bern! We are glad to see that you and your family had a great stay with us! Thank you for commenting on our wonderful staff. We are glad to see that they were accommodating to you all with your reservation and with making...

Reviewed 20 February 2017

Staff was very helpful to my wife and me. They went out of their way to help us during a very difficult time. I highly recommend this property both for quality of staff and the property itself. Very good.

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Helpful?
Thank Pvlt
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Dear Pvlt, Thank you for taking the time out to review your recent stay at Springhill Suites. We love hearing that you had a great stay with us and that our staff was helpful to you and your wife during your difficult time. We truly take pride in the quality of our property and staff that we have working here....

Arlington, Virginia
Reviewed 16 February 2017

The best thing about this hotel was the customer service and employee attitude. although going through the start of a renovation, found problems with the heat,A/C blowing directly on the bed; very uncomfortable first night. Put chair in front of A/C 2nd night..much better. Also, when watching TV from bed, the thermostat was blocked by the TV therefore, the room...

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Helpful?
Thank Bill1690
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Dear Bill1690, Thank you for taking the time out to review your stay here at Springhill Suites. It is always great to hear from our guests so we can make any improvements needed for the future. I am glad to hear that our staff provided great customer service to you during your stay and that they had a great attitude....

Reviewed 7 February 2017 via mobile

Great, clean, large rooms. Front desk was amazing and help out with everything. Sales manager was very helpful in a tough situation as well! Great real breakfast, you can add that to saved money. Best place to stay in New Bern.

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Helpful?
Thank Justin A
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Dear Justin A, Thank you for taking your time out and letting us know what you thought about your stay at Springhill Suites. We are delighted to hear that our staff made your stay with us comfortable and that you enjoyed our signature breakfast bar. We take pride in our staff and it is always great to hear someone acknowledging...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Come experience our Southern hospitality, where everything old is new again! Travel in style at SpringHill Suites by Marriott in New Bern, NC, the all-suite hotel that seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused - all at an affordable price. Spacious suites and vibrant lobbies offer flexible spaces perfect for working, meeting or relaxing in New Bern. Take the stress out of travel and dive into our relaxing pool, work out in our fitness center or take advantage of our free Wi-Fi. Our Market is open 24/7 for snacks and necessities. Enjoy our complimentary new breakfast with fresh choices for a customized start to your day-like eggs with local salsa or Greek yogurt and oatmeal complete with a toppings bar for a variety of options. Discover SpringHill Suites on your next visit to New Bern and leave feeling relaxed and refreshed! ... more   less 

Additional Information about SpringHill Suites New Bern

Address: 300 Hotel Dr, New Bern, NC 28562-5313
Region: United States > North Carolina > North Carolina Coast > New Bern
Price Range: $172 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites New Bern 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Springhill Suites By Marriott New Bern Hotel New Bern
Hotel Style:
#1 Business Hotel in New Bern
#2 Family Hotel in New Bern
#4 Romantic Hotel in New Bern
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites New Bern staff and other travellers.
1 question
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Akron, Ohio
over a year ago

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Questions? Get answers from SpringHill Suites New Bern staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I love suites with the bathroom sinks outside of the bathroom so that we all can get ready at the same time.”
 of 5 bubbles marshaehubbard, 20 Feb 2017 | Read review
“Call the desk for reservation. Do not us online bookings. You get a better rate from the on site staff.”
 of 5 bubbles Pvlt, 19 Feb 2017 | Read review
“we will not stay at this hotel until they change their heat A/C equipment. Noisy and uncomfortable to sleep.”
 of 5 bubbles Bill1690, 15 Feb 2017 | Read review
“the room are good a quiet and a good size.”
 of 5 bubbles E898MNamym, 13 Jan 2017 | Read review
“5th floor , top floor, seems to be quieter . All areas were very nice.”
 of 5 bubbles billbT2403XR, 11 Dec 2016 | Read review
5 of 5