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SpringHill Suites New Bern

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Traveller (56)
Room & Suite (35)
Dining (4)
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Overview
  • Excellent69%
  • Very good21%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“front desk”(58 reviews)
“indoor pool”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from SpringHill Suites New Bern
Special Offer: Member Rates
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Offers from SpringHill Suites New Bern
Special Offer: Member Rates
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Reviews (498)
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496 results
Traveller rating
333
106
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16
8
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Time of year
LanguageEnglish
333
106
33
16
8
Show reviews that mention
All reviewsfront deskindoor poolthe spring hill suiteslarge showersitting areawafflessofa bedroom was spaciouswalk in showerenjoyed my stayextra towelsin townwaffle makerchecking outvisit familywould stay here againbusiness trip
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1 - 5 of 496 reviews
Reviewed today via mobile

I checked I’m after work. The young lady at the counter named Ms.Chaz was off major assistance. I had several questions about the area, she was courteous, punctual and classy I was Very much impressed.

Thank Drew C
Reviewed 2 days ago

Great hotel experience! We will definitely stay here again. Beautiful lobby,friendly staff, clean room,great location.The only request I would make is more breakfast options for vegans and non red meat eaters :)

Review collected in partnership with this hotel
Thank turtlerock13
Reviewed 1 week ago

Steer clear of this location. Staff members are rude and racist. Front desk clerk on June 12th at 10:00pm was so rude and racist to me when I asked her if I could charge a dollar to the room because I needed to dry my...More

Review collected in partnership with this hotel
Thank Cantuski
Response from SpringHill S, General Manager at SpringHill Suites New BernResponded 1 week ago

Dear Mr. Cantuski, Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not...More

Reviewed 2 weeks ago

I checked into the hotel under the CLC program and the front desk could not find my information. Still, she was a very nice lady and after a phone call to CLC she had me checked in very quickly. The rooms are very nice, clean,...More

Thank Richard49135
Response from Gwen F, General Manager at SpringHill Suites New BernResponded 2 weeks ago

Thank you for taking the time to provide us with a review. We are delighted that you enjoyed our beautiful hotel and great staff. We hope to welcome you back again.

Reviewed 3 weeks ago

Friendly staff and efficient service. Over the high volume Memorial Day 2018 weekend, the breakfast food ran out several times. Also, my room was not made up the second day of my 4 day stay. However, hotel staff addressed the problem swiftly and I was...More

Review collected in partnership with this hotel
Thank jtspellman
Response from Gwen F, General Manager at SpringHill Suites New BernResponded 2 weeks ago

Thank you for your review and your kind works regarding our staff. We truly appreciate your feedback and hope to see you again the next time your travels bring you to New Bern.

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$124 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in New Bern
#2 Family Hotel in New Bern
#4 Romantic Hotel in New Bern
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in New Bern
#2 Family Hotel in New Bern
#4 Romantic Hotel in New Bern
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (56)
Room & Suite (35)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
PBEANE
17 November 2015|
AnswerShow all 5 answers
Response from campm0m | Reviewed this property |
No pets
0
Votes
Room Tips
"We left four bucks."
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"Sleep on the floor the carpet is likely more comfortable than the bed"
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"Accessible room was large and comfortable"
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"Back room on 3 or 4th floor... no noise from roof fans or light from extrior signage"
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