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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

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Traveller (59)
Room & Suite (85)
Dining (21)
Overview
  • Excellent49%
  • Very good25%
  • Average15%
  • Poor8%
  • Terrible3%
Travellers talk about
“double tree”(58 reviews)
“cameron village”(40 reviews)
“front desk”(144 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,355)
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1,339 results
Traveller rating
633
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44
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633
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44
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All reviewsdouble treecameron villagefront deskhillsborough streetbusiness meetingthe staff was greatthe entire staffconvenient locationgreat customer serviceymcaderekzulemacampusncsubalconiesweddingbanquet
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1 - 5 of 1,339 reviews
Reviewed 4 days ago

The hotel manager was incredible. He was everywhere, on the elevator, hallways, lobby, behind the buffet checking the food at 6:30am and even outside sweeping leaves into a shovel. One of the friendliest guys I ever met in my 63 years. Whatever your paying him...More

Review collected in partnership with DoubleTree by Hilton
Thank 1955pjcott
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 4 days ago

Thanks so much for confirming to future travelers what a great choice we are. Your review shows we are succeeding in what we aim to achieve - making your stay as comfortable and enjoyable as possible! Thanks again from all of us at DoubleTree by...More

Hotel's Favourite
Reviewed 5 weeks ago

We found the hotel to be a good bargain for a mid-town hotel of above average quality. Parking was convenient (free) and the lobby/bar area was very attractive. We didn't use the restaurant but the menu seemed interesting.More

Review collected in partnership with DoubleTree by Hilton
Thank Outrigger2
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 5 weeks ago

Thank you for being our guest at DoubleTree by Hilton Raleigh-Brownstone-University. We are happy to know you had a pleasant stay and that we were able to meet all your expectations at a good price. It was a pleasure to have you both here, and...More

Reviewed 6 days ago

The Brownstone Team provided my training organization with an excellent experience for our staff and most of all for our attendees. Rooms were clean and comfortable, food was great-people commented over and over about it. Its a well taken care of property. But most notable...More

Thank cmsk2018
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 6 days ago

Thank you for sharing your experience from your conference at the DoubleTree by Hilton Raleigh-Brownstone-University. We are pleased to read that our beautiful facilities exceeded your expectations and our event staff was responsive to your needs. We understand planning such an event can be stressful,...More

Reviewed 1 week ago

Of course, it got cleaned up. As a trainer, I was grossly disappointed in the fact that management ignored the problem. Well-trained management steps forward and takes some of the heat from an upset customer. Well-trained management does not disappear and hope it gets forgiven....More

Review collected in partnership with DoubleTree by Hilton
Thank hmaier2017
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 6 days ago

Thank you for your feedback and for being our guest. We are sorry for this problem you experienced while staying in our hotel. We have relayed your comments to our housekeeping team to ensure that oversight on our part doesn't happen again. We hope you...More

Reviewed 1 week ago

My daughter and I were in Raleigh to tour NC State and needed lodging for the night. We found the room to be very clean. The mattress was comfortable and the pillows were fluffy. The front desk staff was friendly. We didn't hear any noises...More

Review collected in partnership with DoubleTree by Hilton
Thank avllib
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - UniversityResponded 6 days ago

We aim to provide all the comfort and cleanliness guests expect from a DoubleTree Hotel, so we thank you for your feedback! We are thrilled that you and your daughter rested comfortably. The next time your travels bring you this way, we hope you stay...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$122 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Raleigh
#22 Business Hotel in Raleigh
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Raleigh
#22 Business Hotel in Raleigh
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (59)
Room & Suite (85)
Dining (21)
Amenities (15)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Sue B
15 September 2017|
AnswerShow all 5 answers
Response from Michelle L | Reviewed this property |
I would not know the answer to this question. It was just my husband and I and we only ate breakfast onsite.
1
Vote
coflyer
27 March 2017|
AnswerShow all 6 answers
Response from Heather A | Reviewed this property |
No, in that your control over temp is EXTREMELY limited and IF the outside temp is a certain degree that will dictate whether you get heat or A.C. (according to the front desk 12/2027) so you're room really can't be... More
0
Votes
rosemaryhickman
3 May 2016|
AnswerShow all 2 answers
Response from skyking1956 | Reviewed this property |
No, this is an older hotel and they do not have suites. They also have an antiquated heating and air conditioning system that caused us a lot of discomfort.
0
Votes
Room Tips
"Become a Hilton Honors Member"
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"Get the 6th, 7th, or 8th floor rooms, if possible."
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"Hilton Honors floors are nicer"
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"Rooms above ground level have balconies."
Read review
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