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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

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#16 of 83 Hotels in Raleigh
Certificate of Excellence
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DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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1,005 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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Showing 998: English reviews
Plano, Texas
Reviewed 22 August 2016

Great location to the University. Room was nice, but it had the smallest bathroom with a sink so low I thought it was a handicap room, but it wasn't. The service was just OK here too. Wouldn't stay here again in the future.

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Helpful?
Thank Holly W
Keysville, United States
Reviewed 21 August 2016

Toilet seat nearly fell off in the floor. Rolling glass doors to outside would not roll due to filth in the track. Closet doors squeaked terribly. Room service was late and ordered days prior. If I hadn't been so busy while in town, I'd have called maintenance but this is not the first time that I have stayed there and...

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Helpful?
Thank Martha P
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Quantico, Virginia
Reviewed 20 August 2016

The hotel staff is amazing and embodies professionalism! The rooms are very accommodating and we'll kept. Although they have a small fitness center, guest are offered free passes for the next-door YMCA! Their breakfast is top-notch and always plentiful and fresh!

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Thank olejarhead
Bill W, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

olejarhead, LOVE this review. Thanks and keep coming back. Bill

Reviewed 19 August 2016 via mobile

Great staff. Helpful, friendly and a joy to be around. Outstanding bartenders and menu. I will be back next year. When we were leaving, we told most of the staff to look us up if they make it to the beach.

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Thank Jackattack7051
Bill W, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Jackattack7051. Love the comments about the staff and the fact that we will be seeing you next year. Thanks for the review. Bill

Sneads Ferry, United States
Reviewed 18 August 2016

The hotel was aesthetically pleasing from the moment you walk into the clean and modern lobby, to the initial impression of the room. The bathroom however was claustrophobic with an extremely low counter. Perhaps small children would benefit from this, but otherwise it was a nuisance. The location was good with its proximity to the University and a few good...

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Helpful?
Thank Bryan A
Bill W, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Bryan A., Thanks for taking the time to post the review. Glad you found the hotel to be a good value and enjoyed the location. Please come back when visiting Raleigh. Bill

Reviewed 17 August 2016

This hotel has amazing customer service. Cythina T who works at the front desk was awesome. My grandmother had a issue with her room and cythina took really good care of her. I cant thank her enough for all her help. Reggie who is the manager was very helpful and kind . He did nothing but help and handling a...

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Helpful?
Thank Bonitta J
Bill W, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Bonnitta J., Thanks for the ringing endorsement!! And , thanks for posting the review. Bill

Cary, North Carolina
Reviewed 17 August 2016

We live locally and enjoy staying at Doubletree when visiting downtown Raleigh. We have used this hotel several times in the past. We thoroughly enjoy the staff as they are very accommodating! Regan was very helpful, friendly and accommodating during our most recent stay for a special birthday weekend getaway. She remembered us and greeted us graciously each time we...

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Helpful?
Thank KarlaRick2016
Bill W, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

KarlaRick2016, Without a doubt Raegan is a great team member. Love the fact that you are local and use the DoubleTree by Hilton Raleigh Brownstone as a getaway hotel. We have a great location for anyone wanting to explore the greater downtown Raleigh area. Thanks for the review. Bill

Lindenhurst, New York
Reviewed 16 August 2016

Room seemed recently updated. Mattresses were new and comfortable. Sliding doors to balcony were old and rickety. Bathroom very small with little space for personal items. Hotel was very clean, staff was wonderful, restaurant breakfast was great. Was surprised to find no in room refrigerator and the coffee pot provided was cheap and didn't work properly.

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1Thank 626annemarieb
Bill W, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

626annemarieb, Well, we have installed all new mattresses throughout the hotel. We have also update our bathroom lighting along with new wallpaper in all guest bathrooms. Glad you found the staff, hotel and a great breakfast to your liking. Would have liked to have gotten a little higher rating but thanks for the review. Bill

United States
Reviewed 13 August 2016

I stayed at this hotel for a business trip. It was close to lots of restaurants in a good area. The restaurant food/service for dinner and breakfast was on point. The sleeping room was spacious enough with great beds!

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1Thank Shevella W
Bill W, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Shevella W., Thanks for the review!! The title says it all. Bill

ATL, GA
Reviewed 11 August 2016

I had the chance to stay at this hotel during a business trip. The beds slept great, the location was perfect, and the restaurant served great food! The room was spacious and the bathroom was big enough (not HUGE but clean and acceptable). I got a wonderful night's rest and overall would stay again at this hotel if I'm ever...

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1Thank GAFamilyTraveler
Bill W, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

GAFamilyTraveler, Glad you enjoyed a great nights sleep. We just installed all NEW mattresses throughout the hotel. Everyone is loving them, they are so comfortable!! Thanks for the review. Bill

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the newly remodeled Doubletree by Hilton Raleigh - Brownstone University. Whether you are visiting for business at North Carolina State University (2 blocks), the Research Triangle Park(8 miles), the new Raleigh Convention Center and Downtown Business District(1.5 miles), or you're here for a leisurely stay to attend an event at the RBC Center, Time Warner Pavilion at Walnut Creek, Progress Energy Center for the Performing Arts, State Fairgrounds, or a visit to one of our three museums in downtown Raleigh (Art, Science, History), we can offer you the best balance of location, convenience, and value. With features like a new, modern spacious lobby, brand new guestrooms for 2012, a new restaurant and bar and all new fitness center by Precor along with an expanded business center,we have everything you need to insure a pleasant and productive stay. Best of all, you can walk to more than 20 different restaurants and nearly 100 shops at Cameron Village(a historic, upscale, outdoor walking mall), ride the train, paddleboats or play on the playground at the all new Pullen Park or take advantage of all the businesses and restaurants on Hillsborough Street across from NC State University's campus-each of these is less than .5 miles from the hotel. Come see why Raleigh was again listed as 'One of the best cities to live and work in' by Forbes Magazine in 2012 and why the all new Doubletree by Hilton Raleigh Brownstone University is the best place to stay to be in the center of it all; and please don't forget that parking and internet are always free! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Raleigh - Brownstone - University

Address: 1707 Hillsborough Street, Raleigh, NC 27605
Region: United States > North Carolina > Raleigh
Price Range: $152 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Raleigh - Brownstone - University 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Doubletree By Hilton Raleigh Brownstone - University Hotel Raleigh
Holiday Inn Brownstone
Holiday Inn Raleigh
Raleigh Holiday Inn
Hotel Style:
#14 Romantic Hotel in Raleigh
#17 Family Hotel in Raleigh
#22 Business Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quieter. It's a great hotel. Very pleased.”
 of 5 bubbles JeanH30, 16 Nov 2016 | Read review
“Try to request a room away from the parking lot. The noise wasn't bad, but it was enough that we noticed it.”
 of 5 bubbles MaryB604, 25 Oct 2016 | Read review
“Top 3 floors are reserved for Hilton Honors members”
 of 5 bubbles GreyPod, 8 Sep 2016 | Read review
“Stay somewhere else”
 of 5 bubbles PlanoCW, 2 Sep 2016 | Read review
“Be sure to join the Honors program to get additional perks and value (when/where available).”
 of 5 bubbles KarlaRick2016, 16 Aug 2016 | Read review
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