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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

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#16 of 82 Hotels in Raleigh
Certificate of Excellence
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DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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1,035 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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Showing 1,028: English reviews
Virginia Beach, Virginia
Reviewed 3 October 2016

Service was unenthusiastic at front desk; maid was great though. No refrigerator or microwave for price of room. Lacked amenities of similar priced hotels we've stayed at. Wasn't thrilled about holding $20 per day; made me feel like they don't trust their guests,

Review collected in partnership with DoubleTree by Hilton
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Thank helamen
Reviewed 29 September 2016

Excellent facility--has junior suite rooms which are great. Staff was very friendly and helpful. Nice breakfast buffet. Would definitely stay here again. Doubletree does a great job. Good location if you are staying in Raleigh, NC.

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Thank Eileen K
Concord, North Carolina
Reviewed 26 September 2016

Great Location, nicely renovated hotel, don't judge a book my it's cover. Outside could use some work , but the room was newly renovated and new. Easy check in and out. Nice hot shower and internet was great.

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1Thank S8931OElaurend
Reviewed 25 September 2016 via mobile

Had 2 rooms. One with queen beds. One a suite. Overall nice. Bathrooms are small no vent. Wished they did free breakfast for all Hilton members. Did get free passes to YMCA next door a very nice facility.

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Thank Charlotte W
Stuttgart, Germany
Reviewed 24 September 2016

I stayed there for a family wedding and had a great time. Customer service was good and the teams were courteous. I will definitely stay there again next time I visited Raleigh, NC. Location was convenient

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Thank Lycy
Boulder, Colorado
Reviewed 24 September 2016

I spent one night at this hotel for a business meeting scheduled for one of their conference rooms. The hotel is a bit dated with bathrooms remodeled at least a few years ago. The tub and fixtures had not been replaved. The room was clean and the bed and pillows comfortable. My main complaint is the lack of food options....

Review collected in partnership with DoubleTree by Hilton
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Thank John B
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

Chapel Hill
Reviewed 23 September 2016

The Brownstone Doubletree was an enjoyable stay. Walking distance to various restaurants or shopping. We decided to stay in Raleigh overnight after attending a Jazz Concert at the Red Hat Ampitheater downtown Raleigh. The hotel was only a short distance from the concert venue at a reasonable cost. I will definitely recommend and stay at the Raleigh Doubletree Brownstone again.

Review collected in partnership with DoubleTree by Hilton
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Thank Pamala B
Reviewed 23 September 2016

We stayed there for a wedding. The service was above usual hotels. It maybe dated a little but the room was very clean and quite. We had a couple of drinks at the bar and service was also excellent. I would stay there again. The only thing I wished they had was a pool. It was very hot the two...

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Thank Chris M
Ripon, United Kingdom
Reviewed 21 September 2016 via mobile

The hotel is quite old inside and due a refurb. The staff were nice at the desk and the restaurant. The room was large, clean and well provisioned but not as modern as other Doubletrees I have stayed in recently. Ok for a one night stay but not for a longer trip

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1Thank Matt C
Bill W, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Matt C., Glad you found the hotel to be clean and suitable for your needs and that the staff was nice and accommodating. Please come back when it Raleigh. Bill

Charlotte, United States
Reviewed 20 September 2016

I was traveling for work and pleasure. Cynthia was a most excellent host as I had somewhat of a complicated registration. She settled the complication without being rattled and gave me comfort in that the invoice would be correct. The hotel was clean and the atmosphere was quiet and restful. I would stay again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Valerie O
Bill W, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Valerie O, Cynthia rocks!! So glad everything worked out and you had peace of mind regarding how the billing would be handled. Love the 5 rating!! Thanks Bill

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the newly remodeled Doubletree by Hilton Raleigh - Brownstone University. Whether you are visiting for business at North Carolina State University (2 blocks), the Research Triangle Park(8 miles), the new Raleigh Convention Center and Downtown Business District(1.5 miles), or you're here for a leisurely stay to attend an event at the RBC Center, Time Warner Pavilion at Walnut Creek, Progress Energy Center for the Performing Arts, State Fairgrounds, or a visit to one of our three museums in downtown Raleigh (Art, Science, History), we can offer you the best balance of location, convenience, and value. With features like a new, modern spacious lobby, brand new guestrooms for 2012, a new restaurant and bar and all new fitness center by Precor along with an expanded business center,we have everything you need to insure a pleasant and productive stay. Best of all, you can walk to more than 20 different restaurants and nearly 100 shops at Cameron Village(a historic, upscale, outdoor walking mall), ride the train, paddleboats or play on the playground at the all new Pullen Park or take advantage of all the businesses and restaurants on Hillsborough Street across from NC State University's campus-each of these is less than .5 miles from the hotel. Come see why Raleigh was again listed as 'One of the best cities to live and work in' by Forbes Magazine in 2012 and why the all new Doubletree by Hilton Raleigh Brownstone University is the best place to stay to be in the center of it all; and please don't forget that parking and internet are always free! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Raleigh - Brownstone - University

Address: 1707 Hillsborough St, Raleigh, NC 27605-1640
Region: United States > North Carolina > Raleigh
Price Range: $191 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Raleigh - Brownstone - University 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Doubletree By Hilton Raleigh Brownstone - University Hotel Raleigh
Holiday Inn Brownstone
Holiday Inn Raleigh
Raleigh Holiday Inn
Hotel Style:
#14 Romantic Hotel in Raleigh
#17 Family Hotel in Raleigh
#22 Business Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 517 and we had no issues and the Hotel was FULL”
 of 5 bubbles 69albert2014, 16 Jan 2017 | Read review
“Avoid first and second floors!”
 of 5 bubbles AnnG145, 12 Dec 2016 | Read review
“Higher floors are quieter. It's a great hotel. Very pleased.”
 of 5 bubbles JeanH30, 16 Nov 2016 | Read review
“Try to request a room away from the parking lot. The noise wasn't bad, but it was enough that we noticed it.”
 of 5 bubbles MaryB604, 25 Oct 2016 | Read review
“Top 3 floors are reserved for Hilton Honors members”
 of 5 bubbles GreyPod, 8 Sep 2016 | Read review
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