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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

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#15 of 84 Hotels in Raleigh
Certificate of Excellence
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DoubleTree by Hilton Hotel Raleigh - Brownstone - University
DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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1,100 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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Showing 1,092: English reviews
swansboro
Reviewed 11 December 2016 via mobile

I have stayed in many hotels, both Hilton and others, but this time i woke up thinking I was at home...that's how well I slept. Seriously, my first night in any hotel is usually restless but not this time. Moreover, as a Hilton honors member, I was treated to complimentary snacks and drinks. I just love being a HHonors member....

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Thank stellabeth
Sullivan's Island, South Carolina
Reviewed 10 December 2016

Overall this hotel maintains the Hilton standard. Unfortunately, the first night there was a meeting of what appeared to be young professionals, who partied into the night. We tolerated that, though I'm sure other guests were bothered more than we were. The physical plant is showing its age and needs some updating, but overall we were not dissatisfied with our...

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Thank Mavmed
Reviewed 7 December 2016

Sleep quality is poor: Air leak from Balcony door and Matress is in bad condition and too expensive for service: Charge $10/night for refri and over $10 (20% discounted price) for breakfast is poor quality .

Review collected in partnership with DoubleTree by Hilton
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Thank Young Y
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis. Please share any additional comments or suggestions with us any time.

Raleigh, North Carolina
Reviewed 6 December 2016

My college alumni chapter had the annual christmas party at the hotel. The setup, atmosphere and the food was great. The made sure that we had everything that we need but I will like to give a special thanks servers/hostess( Darlene and Erica). They made sure that our tables stayed cleaned, food trays full and asked if they could assist....

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Thank wendellanglinins
Paris, United States
Reviewed 30 November 2016

Good location and quiet. Nice rooms and clean. Very close to NC State too. Nice staff. Good parking. (need more characters so,?). five ten eleven ethgt nine seven twlelve good, bad twenty state college qwesst

Review collected in partnership with DoubleTree by Hilton
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Thank 706tedg
Longiano, Italy
Reviewed 30 November 2016

Horrible hotel, not at the double tree standard that I am used too, staff were very untidy and not professional. In addition rooms were very small for a junior suite. I will not be staying here again. "Buyer beware" I am glad only spent points on with is hotel!

Review collected in partnership with DoubleTree by Hilton
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Thank Trevor B
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Reviewed 28 November 2016 via mobile

I was very impressed with the hotel from the second I walked in and they offered me a warm cookie! The staff was incredibly friendly and helpful making me feel right at home. Also the location of the hotel was perfect with all sorts of great areas to check out within walking distance. The rooms were very clean and the...

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Thank Noah B
Charlotte NC, United States
Reviewed 28 November 2016

front desk staff was very unprofessional and not helpful at all tried to check in but they were preoccupied with talking about personal issues when a room was ready another, later guest was booked immediately we were never offered complimentary waters and so on

Review collected in partnership with DoubleTree by Hilton
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Thank Len P
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

hamilton, United States
Reviewed 28 November 2016

Staff at this hotel is excellent. Everyone is very friendly, and they actually act like they're glad you are there. The bartender, Rodney, is outstanding. It had been over four months since my last visit, and Rodney not only remembered me, but what I drank as well. A very friendly and efficient bartender.

Review collected in partnership with DoubleTree by Hilton
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Thank Lindsay L B
Pinehurst, North Carolina
Reviewed 20 November 2016 via mobile

I enjoyed my business trip to Raleigh, but left my favorite black pumps in my room. Thank you to AnneMarie who personally took time to find them in lost and found. She called me back in a timely manner which shows great customer service. Again, thanks AnneMarie! I'm happy to have my shoes back!

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Thank kdluvs2teach

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the newly remodeled Doubletree by Hilton Raleigh - Brownstone University. Whether you are visiting for business at North Carolina State University (2 blocks), the Research Triangle Park(8 miles), the new Raleigh Convention Center and Downtown Business District(1.5 miles), or you're here for a leisurely stay to attend an event at the RBC Center, Time Warner Pavilion at Walnut Creek, Progress Energy Center for the Performing Arts, State Fairgrounds, or a visit to one of our three museums in downtown Raleigh (Art, Science, History), we can offer you the best balance of location, convenience, and value. With features like a new, modern spacious lobby, brand new guestrooms for 2012, a new restaurant and bar and all new fitness center by Precor along with an expanded business center,we have everything you need to insure a pleasant and productive stay. Best of all, you can walk to more than 20 different restaurants and nearly 100 shops at Cameron Village(a historic, upscale, outdoor walking mall), ride the train, paddleboats or play on the playground at the all new Pullen Park or take advantage of all the businesses and restaurants on Hillsborough Street across from NC State University's campus-each of these is less than .5 miles from the hotel. Come see why Raleigh was again listed as 'One of the best cities to live and work in' by Forbes Magazine in 2012 and why the all new Doubletree by Hilton Raleigh Brownstone University is the best place to stay to be in the center of it all; and please don't forget that parking and internet are always free! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Raleigh - Brownstone - University

Address: 1707 Hillsborough St, Raleigh, NC 27605
Region: United States > North Carolina > Raleigh
Price Range: $159 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Raleigh - Brownstone - University 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Doubletree By Hilton Raleigh Brownstone - University Hotel Raleigh
Holiday Inn Brownstone
Holiday Inn Raleigh
Raleigh Holiday Inn
Hotel Style:
#14 Romantic Hotel in Raleigh
#17 Family Hotel in Raleigh
#22 Business Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 804 which was on the top floor with a view of the bell tower.”
lver2016, 12 Apr 2017 | Read review
“Upper floor are for Hilton Honors Members”
513peterj, 12 Mar 2017 | Read review
“Away from the elevators is real quiet!”
bills429, 1 Mar 2017 | Read review
“Check in early and book directly through Hilton”
Saint2017, 28 Feb 2017 | Read review
“Go somewhere else”
O2049IPbobh, 24 Jan 2017 | Read review
5 of 5