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Renaissance Raleigh North Hills Hotel

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#19 of 83 Hotels in Raleigh
Certificate of Excellence
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1 room 2 adults 0 children
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Renaissance Raleigh North Hills Hotel
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502 Reviews from our TripAdvisor Community

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Showing 498: English reviews
NC
Reviewed 9 August 2014

I have always been pleased with my meetings and stays at the Renaissance North Hills. The staff is extremely helpful, the rooms are comfortable, and location is extremely convenient. Overall, a great choose in the Raleigh area.

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Helpful?
Thank MBFNCNative
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear mbsef2000, Our staff makes sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you next time you’re in the area. Best, Richard Rose General Manager

Charlotte, North Carolina
Reviewed 7 August 2014

We stayed at the Renaissance Raleigh North Hills over a weekend in April 2014 to attend my cousin's wedding and I was absolutely blown away by the customer service. I literally felt like I was in an alternate universe. Every hotel employee I encountered was so genuinely helpful and polite I wondered throughout the weekend how it was possible. I...

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Helpful?
Thank Aundrea S
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Aundrea S, We are pleased to hear from you. Proving you with a pleasant stay is our highest priority. I appreciate you taking the time to write to let us know we succeeded. I'm sorry for the issues you experienced with the air conditioning unit, but I'm glad our staff was able to make it right. Your comments serve...

Reviewed 29 July 2014 via mobile

I have been staying here with my family for the last 3 years. It is a perfect half way point to my family in South Carolina. Everyone here is so friendly and attentive. You can tell that they all really care about their guests. As far as the rooms go, they are so beautiful and clean. And, the bathroom is...

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Helpful?
1Thank Jennifer T
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Jennifer T, We appreciate you taking the time to share your experience with us. We loved hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to seeing you on your next family visit. Best, Richard Rose General Manager

Richmond, Virginia
Reviewed 29 July 2014

I've stayed over 50 nights in this hotel on business and it is consistently one of the best Marriott properties I've stayed in. Everything is top of the line, from the food to the, beds and TVs in every bathroom mirror. The staff is super friendly and helpful. They have a deal with the gym next door and you can...

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Helpful?
Thank Ryan M
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Ryan M, There is not better compliment than a return visit; we value your loyalty to our hotel when in the area. I’m delighted to hear our amenities and friendly associates are a good fit for your business travel. Your review and recommendation is much appreciated. We look forward to hosting you again soon. Best, Richard Rose General Manager

Roanoke, Virginia
Reviewed 28 July 2014

I stayed at the Renaissance for one night on a trip for work and was extremely impressed. Impeccably clean, beautifully decorated, and the most comfortable hotel bed I've ever slept in. Tons of shopping and restaurants right outside the door, including a Target that is accessible through the underground parking garage. I never wanted to leave!

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Helpful?
Thank Callie V
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Callie V, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our good location and friendly service. Your remarks serve as encouragement to our associates who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area....

Pittsburgh
Reviewed 24 July 2014

We stay at this hotel twice a year and while there are many other places to stay, this property offers so much more than just a room My family and I enjoy our stay here each time. Rooms are clean and well appointed. Front desk service is outstanding and it's nice when they come out from behind the desk to...

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Helpful?
Thank familyoffive106
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Welcome back! It’s wonderful to know you enjoyed our well- appointed room and accommodating staff. We appreciate you sharing your kind review with us and other travelers. Our team strives to be your hotel of choice when visiting Raleigh North Hills area. We look forward to seeing you December. Best, Richard Rose General Manager

Elizabeth City, North Carolina
Reviewed 23 July 2014

For the last three years I have stayed at the Renaissance in North Hills for my birthday. It is a lovely hotel and the staff is wonderful. Each time I go I have a pleasant experience. I would suggest requesting a room on the front side of the hotel. I have stayed in both types of rooms and the back...

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Helpful?
Thank Tracie S
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Tracie S, Thank you for sharing feedback from your visit to Renaissance Raleigh North Hills. We are happy that you spent another birthday with us. Our staff makes sincere hospitality their priority and I appreciate you recognizing our lovely hotel, pleasant staff and wonderful location. I look forward to sharing your kind comments with our entire team and thank...

Saint Louis, Missouri
Reviewed 22 July 2014

The hotel was excellent, spacious and comfortable rooms and fruit-infused water in the lobby. The location seems like some kind of modern experiment of creating a 'village' with a town center, shopping, Target, a movie theater, and nearby luxury housing. There was a farmer's market one morning and live music another evening. This is a nice walkable area to stay.

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Helpful?
1Thank H E
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear H E, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time...

Washington, DC
Reviewed 19 July 2014

This property is situated around shops and restaurants. The rooms are well maintained and the staff was wonderful. I would highly recommend to business travelers, families, and anyone wanting a getaway. My only negative experience was in the dining room for breakfast. The servers were not very attentive and they are not capable of handling large crowds.

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Helpful?
Thank eugenialyn
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was enjoyable. I appreciate you recognizing our strengths while providing us some areas of opportunity for improvement. Nothing would please us more than a return visit. Warm Regards, Richard Rose, GM

Reviewed 14 July 2014 via mobile

We ran into a very frustrating situation this weekend. Arrived at another hotel at 7pm with two kids in tow only to discover that they were sold out and had no record of our reservation. We sat in the parking lot for over an hour, calling every hotel in a 10 mile radius and all were booked! In desperation, we...

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Helpful?
1Thank Laura Jane C
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Laura Jane C, I’m so glad we were able to help you resolve a stressful situation! Our team understands and believes that our valued guests deserve a positive memorable stay. I’m delighted to hear that you enjoyed our comfortable beds and friendly staff. It will be my pleasure to share your feedback with the team. I appreciate you taking...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Discover modern luxury among Raleigh North Hills hotels at the Renaissance Raleigh North Hills Hotel, mere steps from endless shopping, dining and exciting entertainment. From delightful service, to locally popular, eclectic cuisine by award winning Chef Dean Thompson, to specialty wedding services, whimsical sophistication abounds. This hotel in Raleigh North Hills is sure to please even the most discerning traveler or event planner, with plush comfort in every guest room and suite, and exclusive benefits for guests in Concierge Level rooms. Impeccable event planners will cater to your every whim in more than 8,000 square feet of function space, whether it be for your Raleigh wedding, meeting, reunion or special event. When dining at our Raleigh North Hills hotel, Flights Restaurant & Lounge is not to be missed, featuring southern fusion and more. Guests also enjoy the services and facilities of the full fitness center just next door, including swimming pool, cardio and weight rooms and fitness classes. ... more   less 

Additional Information about Renaissance Raleigh North Hills Hotel

Address: 4100 Main At North Hills St, Raleigh, NC 27609-5754
Region: United States > North Carolina > Raleigh
Price Range: $280 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Raleigh North Hills Hotel 3.5*
Number of rooms: 229
Reservation Options:
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Also Known As:
Renaissance Raleigh North Hills Hotel Raleigh
Hotel Style:
#5 Romantic Hotel in Raleigh
#6 Business Hotel in Raleigh
#8 Family Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Raleigh North Hills Hotel staff and other travellers.
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Questions? Get answers from Renaissance Raleigh North Hills Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“construction-avoid lower floors. A highway runs behind hotel-can get noisy unless on a higher floor. Not too bad tho.”
 of 5 bubbles kurtl683, 21 Feb 2017 | Read review
“Staff was very helpful about getting us a room away from elevators and ice machines.”
 of 5 bubbles 43pat2014, 26 Jan 2017 | Read review
“Ask for mall view so you're not looking at the highway.”
 of 5 bubbles nanoStamford, 27 Dec 2016 | Read review
“My room faced the parking lot and the highway. That may sound boring, but it was quiet and relaxing.”
 of 5 bubbles Akingskid, 20 Oct 2016 | Read review
“I prefer to face the shopping area for a better view.”
 of 5 bubbles 633barryg, 13 Oct 2016 | Read review
5 of 5